Charles Williams
Atlanta,CA
Summary
Dynamic operations leader with extensive experience in managing warehouse efficiencies and training teams. Expertise in strategic planning and communication has consistently driven productivity improvements and reduced overtime costs.
Overview
37
37
years of professional experience
Work History
Supervisor
Lineage
McDonough, GA
10.2025 - Current
- Coordinated team schedules to optimize workflow and resource allocation.
- Trained new employees on operational procedures and equipment usage.
- Oversee daily operations of the shipping and receiving department, ensuring smooth workflow and timely completion of tasks.
Operations Manager
BGDC
Atlanta, GA
10.2023 - 08.2025
- Ensured the warehouse operating at peak efficiency, with customer satisfaction as the primary goal, by supervising, organizing, directing and training warehouse employees and and establishing, monitoring and managing operation goals.
- Oversaw daily operations, while controlling and managing inventory and logistics.
- Scheduled and oversaw warehouse team to meet the demands of the fulfillment center and managed the flow and quality of work to maximize efficiency and minimize overtime.
- Met the demands of the fulfillment center and managed the flow and quality of work to maximize efficiency and minimize overtime.
- Met regularly with warehouse leads to review, analyze and developed actionable plans for productivity and loss prevention.
Warehouse Manager
Americold
Atlanta, GA
04.2021 - 09.2023
- Coordinate with quality control department to ensure that all products meet the required specifications and standards.
- Achieve company KPI's related to cost, productivity, customer service and profits,
- Establish and maintain a robust communication system between various departments including customer service, transportation and logistics to deliver seamless service.
Supervisor
Americold
Atlanta, GA
02.2003 - 04.2021
- Responsible for split shift loading and shipping 90-100 routes of goods/food for distribution.
- Initiated a sanitation program on the night shift which led to a top sanitation score.
- Provided timely, accurate and efficient service to 330 kroger stores.
- Served as a conduit of communication between associates senior management.
Operations Supervisor
Martin Brower
Louisville, KY
02.2000 - 02.2003
- Responsible for loading and shipping of goods/food for distribution.
- Monitored team productivity and provided performance evaluations, constructive feedback, mentorship and discipline as needed for 1 lead and 11 teammates.
- Improved accuracy standards from 86% to 90%
- In-trusted with sole night supervision of building, equipment, transportation assets and food goods with a net worth of over 10 million dollars.
Team Lead
Ameriserve
Atlanta, GA
05.1996 - 07.2000
- Directed a workforce of 6 employees in the execution of daily activities to ensure quality work and on-time service.
- Ensured all goods /food were prepared on time for shipping/distribution.
- Responsible for inventory management and quality control of orders and shipping documents,
- Provided service to 1130 Pizza Hut, Taco Bell, KFC and Long John Silver's restaurants.
Chaplain Assistant
US Army
Fort Campbell, KY
10.1989 - 03.1996
- Served as an Army Chaplain Assistant for six years providing assistance in setting up worship services, handling money and requisitioning supplies.
Education
High School Diploma -
Elston
Michigan City, IN05-1989
Skills
- Leadership
- Communication
- Goal oriented
- Organization
- Strategic planning
- Creativity
- Curiosity
- Independence
Timeline
Supervisor
Lineage
10.2025 - Current
Operations Manager
BGDC
10.2023 - 08.2025
Warehouse Manager
Americold
04.2021 - 09.2023
Supervisor
Americold
02.2003 - 04.2021
Operations Supervisor
Martin Brower
02.2000 - 02.2003
Team Lead
Ameriserve
05.1996 - 07.2000
Chaplain Assistant
US Army
10.1989 - 03.1996
High School Diploma -
Elston