Charles Wilson
Concord,NC
Summary
Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand.
Overview
11
11
years of professional experience
Work History
Traffic Flagger/Team Leader
Wright Construction Corp
11.2018 - 03.2023
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Worked with team to identify areas of improvement and devised solutions based on findings.
- Built strong relationships with customers through positive attitude and attentive response.
Forklift Operator
Tm Logistics
06.2017 - 11.2018
- Operated forklift in compliance with OSHA guidelines and organizational policies.
- Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
- Unloaded and stacked materials by raising and lowering lifting devices.
- Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
Supervisor
Windy City Field
01.2012 - 05.2015
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Evaluated employee performance and coached and trained to improve weak areas.
Education
Diploma - Construction Trades
Olive Harvey College
Chicago, IL01.2008
High School Diploma -
Wendell Phillips High School
Chicago, IL06.2006
Skills
- Giving Constructive Feedback
- Effective Customer Service
- Leadership
- Facility Policies and Procedures
- Set Up Devices
- Safety
- Heavy Machinery Operation
- Overseeing Daily Activities
Timeline
Traffic Flagger/Team Leader
Wright Construction Corp
11.2018 - 03.2023
Forklift Operator
Tm Logistics
06.2017 - 11.2018
Supervisor
Windy City Field
01.2012 - 05.2015
Diploma - Construction Trades
Olive Harvey College
High School Diploma -
Wendell Phillips High School
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