Charles Wilson
Tooele,Utah
Summary
Accomplished Area Maintenance Manager with a proven track record at C&W Services, enhancing operational efficiency and team cohesion. Expert in energy management and fostering continuous improvement, I've significantly contributed to surpassing KPIs with C&W Services and achieving an Admiral Commendation in excellence with the US Navy. Skilled in electrical systems and mentoring, my leadership ensures peak facility performance and safety. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Area Maintenance Manager
C&W Services (Amazon Account)
06.2020 - Current
- Launched SLC2 as the AMM and implemented all the pass-down forms, PIT inspection forms, and many other highlights that save the technician time and keep the site operational while maintaining KPIs over the years.
- Created weekly and monthly targets for the site to meet KPIs, and continued to work with the team we have built to create a stronger cohesion between RME and Operations.
- Reviewed invoices from vendors to ensure accuracy prior to payment processing.
- Investigated customer complaints regarding facility issues, taking corrective action when appropriate.
- Trained staff in proper use of tools, equipment, materials, and safety procedures.
- Researched new technologies that could improve the efficiency or reliability of existing systems.
- Managed and coordinated maintenance staff to ensure all duties were completed in a timely manner.
- Ensured safety protocols were adhered to when performing maintenance tasks.
- Conducted regular inspections of equipment and facilities to determine necessary repairs or replacements.
- Provided technical guidance and support to employees regarding the repair and maintenance of facility systems.
- Coordinated with outside contractors on major projects requiring specialized skills or expertise.
Lead Tech 3
C&W Services (Amazon Account)
06.2018 - Current
- I have performed repairs and PMs on the equipment as a lead, providing training and mentoring for other techs on the shift.
- Notable accomplishments as the lead on the shift began with reprogramming the robotic arm on-site and setting standards for the shift to help leadership meet KPIs.
- As the lead tech 3 on shift, I performed duties as the acting AMM to learn more about the roles I wanted to take.
- I supported the techs in repairs, PMs, and safety matters to ensure all team members were working safely.
- Ensured that all equipment was functioning properly by conducting regular tests and repairs.
- Developed cost-effective strategies for the repair and replacement of machinery components.
- Managed the installation, modification, testing and servicing of mechanical systems.
- Provided guidance to subordinate staff on technical matters related to maintenance tasks.
Facility Maintenance Tech
Walmart D.C.
06.2016 - 06.2018
- I provided quality PMs and repairs on the conveyor equipment, with an in-depth precision that was mandatory for the shutdown of the equipment.
- I consistently maintained proper timekeeping of my hours booked while on shift to help the manager meet KPIs and keep costs down by getting as much of the quality PM completed in a timely manner.
- I maintained a repair and PM schedule on forklifts to ensure the safety of associates operating them.
- Performed minor electrical repairs such as replacing fuses, light bulbs, and outlets.
- Maintained records of preventive maintenance procedures performed on machines and equipment.
Field Service Tech
Crown Equipment inc.
08.2015 - 06.2016
- I maintained a repair and PM schedule on forklifts to ensure the safety of the associates and the customers.
- The region I covered was from Western SLC to Eastern Nevada.
- I maintained a fleet of more than 600 forklifts for only 8 full-time customers.
- I directly interacted with the customers, ensuring that they maintain their full level status with the company.
- Replaced faulty parts or components following diagrams or blueprints.
- Completed all necessary paperwork for service calls in a timely manner.
- Performed troubleshooting on electronic circuits and systems.
Engineman Petty Officer Second Class
U.S. Navy
08.2011 - 08.2015
- I performed an 11-month deployment servicing in the Reactor Department.
- Over the course of four years, I performed the following duties in my division, providing excellent service to my division and fellow sailors.
- As Space Supervisor, I maintained and led the shift to the highest quality of maintenance and cleanliness of the space with two EMD generators in the space.
- I maintained the Gauge Cal program for both FWD and AFT diesel spaces.
- I maintained and led the Repair Parts program, which I had improved to increase parts proficiency during diesel inspection, leading our division to receive the Admiral Commendation in excellence due to being completed sooner than scheduled, allowing the ship to pass carrier quals ahead of schedule.
- I spent the remainder of my time as the career development program manager for my division.
- I had maintained and assisted sailors through reenlistments and honorable discharges while maintaining watch and keeping the space at full-time readiness.
- Monitored engine room logs, gauges, and meters to ensure efficient operations.
- Inspected all machinery for proper functioning and safety compliance.
- Responded to emergency situations involving engine failure or malfunctioning equipment.
- Conducted tests on engine performance and adjusted controls as necessary.
- Troubleshot problems with electrical systems including motors, generators, switches, relays.
Education
Bachelor of Science - Technology Management
Utah State University
Logan, UT09-2027
IT and Cyber Security Certificate - department management, network security
Tooele Applied Technical College
Composites 1 & 2 Certificate -
Salt Lake Community College
Skills
- Energy management
- CAD software
- Electrical systems
- Building automation
- Capital projects
- Space planning
- OSHA 10
- First and CPR instruction
- Employee performance assessment
- Maintenance planning
- Contractor management
- Employee scheduling
- Staff management
- Lockout and tagout procedures
- Facilities maintenance
- Warehouse operations
- Material handling equipment
- Excellent communication
- Coaching and mentoring
- Problem-solving aptitude
- Personnel supervision
- Continuous improvement
Accomplishments
- Admiral Commendation for Excellence in the Navy for efficiency in completing DEI during Carrier Qualification exercises.
Certification
- Composites Certification 1 SLCC
- Composites Certification 2 SLCC
References
References available upon request.
Timeline
Area Maintenance Manager
C&W Services (Amazon Account)
06.2020 - Current
Lead Tech 3
C&W Services (Amazon Account)
06.2018 - Current
Facility Maintenance Tech
Walmart D.C.
06.2016 - 06.2018
Field Service Tech
Crown Equipment inc.
08.2015 - 06.2016
Engineman Petty Officer Second Class
U.S. Navy
08.2011 - 08.2015
Bachelor of Science - Technology Management
Utah State University
IT and Cyber Security Certificate - department management, network security
Tooele Applied Technical College
Composites 1 & 2 Certificate -
Salt Lake Community College
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