PROFESSIONAL SUMMARY
Overview
Work History
Education
Skills
Accomplishments
Timeline
Awards
Extra experience
Work Preference
customer service rep of the year
Open To Work

Charles Wilson

Lamar advertising
Reno,NV
Charles Wilson
9
years of professional experience

Avid and attentive listener.

Easily taught with minimal direction. Always striving to perfect the craft at hand and deliver an ideal product.

Experienced with various installation techniques and equipment. Utilizes problem-solving abilities to address challenges and ensure project success. Knowledge of industry standards and practices, ensuring high-quality and safe installations.

Knowledgeable, with solid background in installation across diverse environments.

Proven ability to complete projects efficiently and adhere to safety protocols.

Demonstrated practical problem-solving skills and effective use of power tools.

Installation professional prepared to deliver reliable and precise services.

History of meeting client expectations and completing tasks promptly, with focus on quality and adherence to safety standards.

Values team collaboration and consistent performance, with flexibility to adapt to changing project needs.

Professional installer with robust experience in equipment installation and maintenance, ensuring high-quality results and efficiency.

Strong team collaborator, adaptable to changing needs, and reliable in all situations.

Known for results-driven approach and effective problem-solving abilities.

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills.

Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Work History

Installer

1 Year 2 Months
Lamar advertising | 04.2024 - 06.2025
  • Utilize and use proper safety gear (full body harness, Shepard’s hook)
  • Use proper tools for Install banners and advertisements
  • Connect with customers to ensure proper placement of advertisement
  • Ensure customer satisfaction with Installs
  • Climb, scale and maneuver around and on catwalks/billboards
  • Always maintain safety
  • Clean/organize shop tools and vehicles allowing proper work flow
  • Stay alert for hazards/other persons around area of Install
  • Construct and rebuild billboards

Yard & Inventory Specialist

10 Months
Artistic Fence | 06.2023 - 04.2024
  • Organize and maintain all incoming and outgoing inventory.
  • Utilize forklifts and other heavy machinery to move and maneuver inventory into the yard/shop.
  • Write lists and checklists for all inventory.
  • Load and unload crews and make sure they have the proper equipment for their daily job/task.

Produce Clerk

1 Year 4 Months
Smith Food and Drug | 02.2022 - 06.2023
  • Maintain cleanliness for all tables, displays, and stands.
  • Address customers’ issues and present the best deal for customer satisfaction.
  • Label and re-label products based on date, time, shipping date, time received, and time bought.
  • Stock and restock displays, tables, and stands.

FireFighter II

1 Year 11 Months
Tri-State Fire | 02.2021 - 01.2023
  • Fire suppression and fire safety.
  • Conduct tests and training with inspected tools and gear for fire use.
  • Using chainsaws to cut and fall large timber, in a safe and maintainable way.
  • Connecting hoses, hose nozzles, and utilizing streams of water to suppress and kill fire.
  • Use of ladders and forcible entry tools.

Handyman

11 Months
Ameri-Vet | 02.2021 - 01.2022
  • Quickly adapt to multiple tasks such as; tiling, drywall, fiberglass, cement work, woodworking, etc.
  • Learned to find new and more efficient ways of finishing a task without compromising integrity.

Painter

2 Years 7 Months
Tru-Coverage Painting | 03.2019 - 10.2021
  • Covering and securing buildings/projects for painting.
  • Preparing paint and primer for coating and re-coating.
  • Using specialized brushes for certain projects and textures.
  • Making stucco ceilings.
  • Sanding and scraping walls and ceilings for paint.

Lawn Specialist/Snow & Ice Management/Handyman Assistant

1 Year 7 Months
Reliable Services | 05.2018 - 12.2019
  • Ensure clients/home owners are satisfied with performance and timing of bid given.
  • Remove fire hazard material away from home and or off property.
  • Cut and remove excess shrubbery/plants unwanted by the client.
  • Maintain lawn and driveways of clients with weekly check ins.
  • Remove snow and ice from all walkways and driveways of clients to exact specifications.
  • Climbing roofs or trees using ladders, with saws/shovels to cut or shovel off snow or pine needles.

Lane Server

1 Year
Brunswick Zone | 03.2017 - 03.2018
  • Serve and suggest items to customers.
  • Acknowledge them at the door and continue to ask questions to help the customer have a better experience
  • Assist with lanes, as in, troubleshooting a lane or reseting it to function properly.
  • Memorizing customer drinks and food for easier order.

Server/Dishwasher/Cook/Busser

1 Year 4 Months
Olive Garden | 08.2016 - 12.2017
  • Maintain fast and friendly service.
  • Have knowledge of wines and alcohols to upsell.
  • Buss and clear tables for new guests to arrive.
  • Plate food according to direction and special order.
  • Re-stock and maintain server stations/cooking areas.

Education

High School Diploma

Cache Creek High School | Yolo, CA

Skills

Safety and Security
Can lift 75 lbs. +
Basic knowledge of power tools and hand tools
Hands-on
Great Team Worker
Sharp memory of all tasks learned
Basic construction knowledge
Fire suppression knowledge
Fire safety knowledge
Mechanically inclined
Equipment evaluation
Attention to detail
Time management
Positive attitude
Power tool operation
Following safety practices
Customer service
Customer satisfaction
Pre-installation site prep
Equipment operation
Troubleshooting and testing
Customer relations
Worksite preparation
Worksite safety and maintenance
Professional appearance
Safety procedures
Quality assurance
Hand-eye coordination
Flooring
Residential construction
Supply inventory management
Drywalling
Roofing

Accomplishments

  • Achieved the building of a various projects through effectively helping with project organization and inventory.
  • Always finding new, efficient, and quality ways to do things.
  • Customer Relations - Earned highest marks for customer satisfaction, company-wide.
  • Product Promotion - Up-sold products and motivated customers to upgrade current product plans.
  • Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.

Timeline

Installer

Lamar advertising
04.2024 - 06.2025Read More

Yard & Inventory Specialist

Artistic Fence
06.2023 - 04.2024Read More

Produce Clerk

Smith Food and Drug
02.2022 - 06.2023Read More

FireFighter II

Tri-State Fire
02.2021 - 01.2023Read More

Handyman

Ameri-Vet
02.2021 - 01.2022Read More

Painter

Tru-Coverage Painting
03.2019 - 10.2021Read More

Lawn Specialist/Snow & Ice Management/Handyman Assistant

Reliable Services
05.2018 - 12.2019Read More

Lane Server

Brunswick Zone
03.2017 - 03.2018Read More

Server/Dishwasher/Cook/Busser

Olive Garden
08.2016 - 12.2017Read More

Cache Creek High School

High School Diploma
Read More

Awards

Customer service specialist: Able to conduct proper mediation techniques to ensure customer satisfaction.

Extra experience

  • Handyman
  • Landscaping
  • Fence building
  • Framework
  • Roofing
  • Freelance construction
  • Operating forklift
  • Operating boom lift
  • Operating scissor lift
  • Operating skid-steer

Work Preference

Work Type

Full TimeContract WorkPart TimeInternship

Location Preference

On-SiteHybrid

customer service rep of the year

Firmly standing on integrity for both the customers and the companies satisfaction. Ensuring the customer felt taken care of and understood, all while maintaining the company standard.

Charles Wilson