Summary
Overview
Work History
Education
Skills
Musician and Sales for personal enjoyment purposes at home.
Timeline
Generic
Charles Wolfe II

Charles Wolfe II

Sales And Customer Service Rep And Leader
Middletown,VA

Summary

Creates and implements successful sales and marketing strategies regardless of scale and budget. Excels at maximizing profits within limited budgets. Performs market research, develops strategic reports and organizes and promotes successful marketing campaigns. Aggressively pursues new sales leads resulting in high sales close rate. Understands importance of working with customers and other executives, as well as keeping staff informed and motivated. Sophisticated [Job Title] with background propelling company offerings and brand through focused strategies. Confident and smooth communicator when delivering presentations and maintaining client relationships. Focused when analyzing competitors and target market to determine unique selling proposition and maximize revenue. Goal-oriented manager with distinguished experience in [Type] industries and proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent. Accomplished Sales Manager offering [Number] years of experience developing and maximizing [Type] sales. Diligent in building and retaining accounts by providing support and attentive service. Expertise in marketing strategies, product promotion and merchandising to achieve market penetration. Successful record of expanding network connections through persuasive brand imaging. Performance-oriented Sales Leader offering exceptional record of achievement over [Number]-year career. Tenacious manager with strategic and analytical approach to solving problems, bringing in customers and accomplishing profit targets. Talented in identifying and capitalizing on emerging market trends and revenue opportunities. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

27
27
years of professional experience
4
4
years of post-secondary education

Work History

Director of Sales and Marketing

Self Employed Services
Middletown, VA
01.1997 - Current
  • Cultivated and maintained strategic alliances with key partners and vendors.
  • Managed sales promotions and marketing strategies on major social media sites.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Analyzed sales and marketing data for improved strategies.
  • Directed sales and marketing management staff in successful use and development of business plans and strategies.
  • Evaluated and monitored promotional activities to confirm adequate return on promotional funds.
  • Suggested innovative ideas to increase sales and improve customer experience.
  • Analyzed and forecasted monthly sales data of existing marketed companies within designated area. Via word of mouth.
  • Evaluated market data to develop and create business strategies and marketing plans.
  • Developed positive, performance-based internal sales and marketing culture to include mentoring staff.
  • Identified weaknesses in existing marketing campaigns to develop pragmatic solutions within budgetary constraints.
  • Created and implemented effective marketing and sales strategies to increase customer engagement and revenue.
  • Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
  • Increased profit margins by effectively controlling budget and overhead and optimizing product turns.
  • Communicated product quality and market comparisons by creating sales presentations.
  • Enhanced profitability by developing pipelines utilizing marketing and sales strategies.
  • Built relationships with customers and community to establish long-term business growth.
  • Directed sales support staff in administrative tasks to help sales reps close deals.
  • Developed compelling presentation decks to gain approval for ideas and communicate results.
  • Implemented systems and procedures to increase sales.
  • Collaborated cross-functionally with headquarters, regional and other teams nationally to maintain consistent message and experience.
  • Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.

Manager Director

Wolfe's Tires
Danville, VA
01.2002 - 01.2005
  • Onboarded new employees with training and new hire documentation.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Accomplished multiple tasks within established timeframes.
  • Improved safety procedures to create safe working conditions for workers.
  • Controlled costs to keep business operating within budget and increase profits.
  • Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
  • Developed and implemented business strategies to achieve business goals and stay competitive.
  • Planned and budgeted accurately to provide business with resources needed to operate smoothly.
  • Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
  • Improved marketing to attract new customers and promote business.
  • Controlled resources and assets for department activities to comply with industry standards and government regulations.
  • Defined clear targets and objectives and communicated to other team members.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Set aggressive targets for employees to drive company success and strengthen motivation.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Managed senior-level personnel working in marketing and sales capacities.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Established team priorities, maintained schedules and monitored performance.
  • Launched quality assurance practices for each phase of development
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.

Education

Worked On Self Development For Said Owned Business - Accountant And Musician. Work Studies.

Stonewall Jackson High School
Quicksburg, VA
09.1989 - 06.1993

Skills

Strategic planning

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Musician and Sales for personal enjoyment purposes at home.

I basically lead customers to finding a great instrument of there choosing.  With calling to them to involve them into playing better as a musician and most of comfortable while doing so.  The instruments fit them to a tee when I was done with everything.  Also a well accomplished musician, in knowing all the greats I've ever wanted to meet.  And perform with in life so far.


Timeline

Manager Director

Wolfe's Tires
01.2002 - 01.2005

Director of Sales and Marketing

Self Employed Services
01.1997 - Current

Worked On Self Development For Said Owned Business - Accountant And Musician. Work Studies.

Stonewall Jackson High School
09.1989 - 06.1993
Charles Wolfe IISales And Customer Service Rep And Leader