Summary
Overview
Work History
Education
Skills
Timeline
Generic

CHARLES WOOD

Bluffdale,UT

Summary

Safety-centric, multifaceted operations manager with over 15 years of progressive supervisory experience driving continuous improvements within supply chain fulfillment, manufacturing, transportation, and industrial sectors. Recognized for exceeding production quotas and objectives in the face of ambiguity. Proficient with labor-management standards, applying data analytics, Lean methods, resourceful problem-solving, and critical decision-making to effectively manage multiple functions simultaneously in a fast-paced, time-sensitive environment. Committed to learning new systems and procedures for ongoing development. Displays keen financial acumen and profit & loss attributes to administer budgets and control operating costs. Employs influential communication techniques (written & verbal) to empower and motivate cross-functional teams to perform at higher levels and present complex information to all levels of an organization with conviction. Adaptable to change, embracing diversity & inclusiveness, and building a workforce network that exceeds customer expectations while ushering in positive work culture. Authorized to work in the US for any employer.

Overview

8
8
years of professional experience

Work History

Packing Associate

Leslie's Warehouse / Distribution Center
08.2023 - 04.2024
  • Isolated and disposed of defective materials from functional products
  • Prevented risk of hazardous conditions by continuously cleaning up spills, trash and extra materials
  • Trained new packing associates on proper procedures, safety regulations, and company policies
  • Continuously sought ways to improve efficiency within packing department without compromising quality standards
  • Adhered to all safety protocols while operating machinery or handling hazardous materials during packing process
  • Sorted incoming and outgoing items to track losses and damage
  • Loaded and transported packed products via hand and powered equipment.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Received positive feedback from supervisors for consistently meeting or exceeding packing quotas.
  • Implemented time-saving strategies, reducing average packing time per item without compromising quality.
  • Reviewed outbound merchandise for errors or complications to protect employer reputation and boost customer satisfaction ratings.

Production Manager

AlPLA
11.2022 - 04.2023
  • Set and enforced production standards and monitored operations to meet cost, quality and delivery standards
  • Met production demands by creating productive teams and delegating work assignments
  • Coordinated with suppliers and vendors to secure necessary materials for production
  • Developed contingency plans in case of unforeseen events or delays in production schedule
  • Cemented employee understanding of job duties and performance objectives with training programs
  • Analyzed production data to identify areas for improvement and implement solutions
  • Coordinated employee schedules to availability and estimated labor requirements
  • Conducted job interviews, hired new staff and assisted with employee orientations
  • Trained new employees on company policies, safety procedures, and equipment operation
  • Implemented cost-saving strategies to reduce waste and increase profitability.
  • Oversaw quality control efforts, maintaining strict adherence to industry standards and regulatory requirements while achieving high levels of customer satisfaction.

Distribution Center Manager

Hormann Northwest Door, LTD
06.2022 - 11.2022
  • Lead critical facility, logistics, and supply chain functions that drive sales and distribution operations for a premier manufacturer of customized residential & commercial garage doors generating approximately $12 million in annual sales
  • Implemented safety protocols in distribution center to reduce accidents and comply with regulations
  • Facilitated communication between departments regarding order status updates and potential delays
  • Coordinated cross-functional teams to execute special projects or solve complex problems within distribution center
  • Managed daily operations of distribution center, ensuring efficient and timely order fulfillment
  • Oversaw maintenance of warehouse equipment, ensuring proper functioning and minimal downtime
  • Acted as liaison between company headquarters and distribution center during major transitions or implementations
  • Supervised warehouse staff, including hiring, training, scheduling, and evaluating performance
  • Maintained current knowledge of industry trends, best practices, regulations, and technology advancements related to warehousing/distribution processes
  • Negotiated contracts with transportation providers in order to optimize shipping times and costs
  • Met delivery timelines by resolving transportation, logistics and customer issues.

Operations Manager

Washington Mills
04.2016 - 05.2022
  • Oversaw the daily operations in processing and production for one of the world's largest producers of high-quality abrasive and fused mineral products
  • Played an integral role in exceeding the material needs of a global customer base centered around refractory, ceramic, and industrial abrasive markets
  • Managed daily operations, ensuring smooth workflow and timely completion of tasks
  • Monitored market trends to stay informed about industry developments that could impact operations
  • Identified opportunities for process improvements through analysis of operational inefficiencies
  • Managed vendor relationships, negotiated contracts, and ensured timely delivery of goods or services
  • Coordinated with other departments to streamline processes and achieve company objectives
  • Implemented quality control measures to minimize errors and enhance customer satisfaction
  • Maintained accurate records of inventory levels, orders, deliveries, and returns for optimal supply chain management
  • Created detailed reports on operational performance for presentation to executive leadership
  • Fostered positive work environment by addressing employee concerns promptly and effectively
  • Ensured adherence to safety regulations by conducting regular inspections of facilities and equipment
  • Analyzed financial data to identify areas for cost reduction and increased profitability
  • Oversaw staff recruitment, training, and performance evaluations to maintain skilled workforce
  • Assessed resource needs based on projected workload, allocating resources appropriately for maximum efficiency
  • Established performance metrics, monitored progress, and provided feedback to team members
  • Collaborated with senior management in formulating strategic plans for business growth.
  • Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.

Education

Diploma in Business -

Lakeside Highschool
Hot Springs, AR
05.1995

Skills

  • Organizational skills
  • Warehouse Distribution
  • Problem Solving
  • Process Improvement
  • Strategic Planning
  • Project planning and development
  • Data Analysis
  • Supply Chain Management
  • P&L Management
  • Cross-Functional Communication
  • Employee relations and conflict resolution
  • Operations Management

Timeline

Packing Associate

Leslie's Warehouse / Distribution Center
08.2023 - 04.2024

Production Manager

AlPLA
11.2022 - 04.2023

Distribution Center Manager

Hormann Northwest Door, LTD
06.2022 - 11.2022

Operations Manager

Washington Mills
04.2016 - 05.2022

Diploma in Business -

Lakeside Highschool
CHARLES WOOD