Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Able to learn new things quickly and with accuracy . Ready to help team achieve company goals.
Overview
13
13
years of professional experience
Work History
Landscape Groundskeeper
Dr. Salvatore Pizzo
02.2020 - Current
Enhanced landscape aesthetics by regularly mowing lawns, trimming bushes, and planting flowers.
Maintained healthy turf conditions by applying fertilizers and pesticides as needed.
Improved soil quality with regular aeration and dethatching techniques.
Reduced water usage by installing and maintaining efficient irrigation systems.
Supported sustainability efforts with the implementation of organic and eco-friendly landscaping practices.
Ensured proper tree care by pruning branches, inspecting for diseases, and providing necessary treatments.
Operated various landscaping equipment safely and efficiently, including mowers, trimmers, edgers, blowers, and chainsaws.
Contributed to a clean environment by disposing of waste materials responsibly through recycling or composting methods when applicable.
Cultivated gardens using hand tools such as shovels, rakes, shears for optimal results.
Implemented erosion control measures protecting soil integrity during inclement weather events.
Completed seasonal tasks such as mulching flower beds or leaf removal ensuring landscapes looked well-kept yearround.
Communicated effectively with clients addressing concerns about their property''s health or appearance.
Provided excellent customer service leading to repeat business and positive referrals from satisfied clients.
Trimmed trees, bushes and shrubs to keep vegetation aesthetically pleasing.
Cleared public and private areas of debris before and after events.
Cut trees and shrubs to shape and maintain landscape.
Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
Convenience Store Clerk and Cashier
Timberhill Country Store
06.2020 - 12.2023
Enhanced customer satisfaction by providing efficient and friendly service at the checkout counter.
Boosted sales through effective merchandising and product placement on store shelves.
Maintained a clean and organized store environment for an improved shopping experience.
Assisted customers with locating products, answering questions, and recommending items based on their needs.
Conducted accurate cash handling and managed register transactions, ensuring balanced drawers at the end of each shift.
Collaborated with team members to ensure smooth operations during busy periods and high-traffic hours.
Reduced inventory shrinkage by conducting regular stock checks and reporting discrepancies promptly.
Contributed to increased sales revenue by upselling promotional items and participating in marketing initiatives.
Ensured timely stocking of shelves, coolers, and displays for optimal product availability to customers.
Implemented loss prevention measures by monitoring customer activity and addressing suspicious behavior accordingly.
Handled customer complaints professionally, resolving issues quickly to maintain positive relationships with patrons.
Participated in ongoing training sessions to stay current on company policies, procedures, and best practices for convenience store operations.
Completed daily tasks such as sweeping floors, cleaning restrooms, emptying trash cans promptly for a consistently well-maintained store appearance.
Verified age-restricted product purchases diligently to adhere to legal requirements while maintaining excellent customer rapport during transactions.
Assisted coworkers with managing heavy workloads or covering shifts when needed, fostering a supportive team environment.
Contributed to store success by participating in seasonal resets and special projects, ensuring timely completion of tasks.
Maintained open lines of communication with management and coworkers for effective problem-solving and continuous improvement opportunities within the store.
Stocked merchandise on display shelves and racks to provide good selection for customers.
Followed cash handling, inventory accountability and fueling station procedures as part of operations.
Received inventory from vendors and entered merchandise into inventory database to keep accurate records.
Complied with company guidance and state and federal laws to control sales of tobacco, alcohol and [Type] products.
Met safe food handling protocols to comply with company, [Location] health department and industry standards.
Processed credit, debit and cash transactions correctly to obtain full payment of customer purchases.
Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
Assisted customers by answering questions and fulfilling requests.
Performed inventory control, such as counting, and stocking merchandise.
Operated POS systems to accurately process customer purchases.
Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
Assisted customer by locating items, processing payments, and carrying out heavy purchases.
Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
Resolved complaints by providing knowledgeable, quick service to meet any need and promote loyalty.
Provided correct change for purchases to avoid customer confusion or disputes.
Issued detailed receipts to every paying customer as proof of purchase and to avoid discrepancies.
Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
Processed returns and handled exchanges quickly to provide positive store experiences.
Performed cash, card and check transactions to complete customer purchases.
Operated cash register to record transactions accurately and efficiently.
Handled cash with high accuracy and took care to check bills for fraud.
Learned duties for various positions and provided backup at key times.
Used POS system to enter orders, process payments and issue receipts.
Worked with floor team and managers to meet wide range of customer needs.
Responded promptly to requests for assistance, spills and customer inquiries.
Maintained current knowledge of store promotions and highlighted sales to customers.
Processed refunds and exchanges in accordance with company policy.
Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
Checked personal identifications during alcohol and tobacco sales.
Kept cash wrap stocked, products faced and shelving free of misplaced items or trash.
Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
Helped customers navigate applications and in-store technology to deliver best-in-class experiences.
Identified and resolved discrepancies and errors in customer accounts.
Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Streamlined checkout process for increased efficiency and reduced waiting times.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Promoted store promotions and incentive programs to increase overall sales revenue.
Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
Prevented loss by vigilantly monitoring potential theft or fraud situations instore.
Ensured compliance with company policies and procedures while processing transactions efficiently.
Mentored new employees on cashier duties and best practices, improving overall staff performance.
Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Developed rapport with regular customers, offering personalized service that fostered brand loyalty.
Improved transaction speed without sacrificing accuracy by staying up-to-date on product pricing changes.
Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
Greeted customers entering store and responded promptly to customer needs.
Built relationships with customers to encourage repeat business.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Worked flexible schedule and extra shifts to meet business needs.
Welcomed customers and helped determine their needs.
Helped customers complete purchases, locate items, and join reward programs.
Restocked and organized merchandise in front lanes.
Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Stocked, tagged and displayed merchandise as required.
Assisted customers with returns, refunds and resolving transaction issues.
Answered questions about store policies and addressed customer concerns.
Worked closely with shift manager to solve problems and handle customer concerns.
Addressed customer needs and made product recommendations to increase sales.
Tallied cash drawer at beginning and end of each work shift.
General Assembler
Builders FirstSource
02.2018 - 05.2020
Improved production efficiency by streamlining assembly processes and implementing time-saving techniques.
Reduced assembly errors by conducting thorough quality checks and maintaining strict attention to detail.
Enhanced team collaboration with effective communication and problem-solving skills, leading to increased productivity.
Contributed to a safer work environment through consistent adherence to safety protocols and proper use of personal protective equipment.
Completed complex assemblies within tight deadlines, showcasing strong organizational and multitasking abilities.
Increased product reliability by meticulously following assembly instructions and blueprints, ensuring accurate component placement.
Supported continuous improvement initiatives by providing constructive feedback on existing processes and suggesting potential improvements.
Maintained a clean and organized workspace, contributing to efficient workflow and minimizing potential hazards.
Conducted regular maintenance on tools and equipment, prolonging their lifespan and reducing downtime due to malfunctions.
Assisted in training new employees on assembly procedures, fostering a positive learning environment for skill development.
Expedited order fulfillment by prioritizing tasks based on urgency, consistently meeting customer expectations for timely delivery.
Consistently met production quotas by efficiently managing workload and staying focused during high-pressure situations.
Collaborated with cross-functional teams to address assembly issues promptly, preventing delays in the production schedule.
Demonstrated adaptability by quickly learning new assembly techniques as required for various product lines or projects.
Aided in cost reduction efforts through diligent material usage tracking and waste minimization practices during the assembly process.
Participated in departmental meetings, sharing insights into best practices for improving overall team performance.
Streamlined inventory management by accurately logging incoming components and reporting any discrepancies immediately upon discovery.
Maintained compliance with industry standards by staying informed of current regulations pertaining to general assembly procedures.
Provided exceptional craftsmanship when working with delicate components, ensuring the production of high-quality finished products.
Displayed strong initiative by actively seeking out additional tasks during downtime, contributing to overall team productivity.
Completed durable assemblies and subassemblies with hand and power tools.
Monitored production to verify quality and completion of task in designated timeframes.
Conducted quality assurance inspections on finished components and identified issues.
Collected material and equipment required for assembling process to determine durability of structure.
Assembled components with minimal supervision, exceeding expected project milestones.
Collaborated with team members to improve production processes and maintain quality standards.
Organized workstations to maximize productivity, reduce distractions and meet deadlines.
Followed outlined specifications to implement assembly plans.
Aligned materials and merged parts to construct complex units.
Researched and implemented new techniques to streamline assembly processes.
Utilized blueprints, schematics and diagrams to accurately complete tasks.
Verified part numbers and placed parts in appropriate shipping containers.
Carried out preventative maintenance, keeping tools and machinery functional.
Inspected stock to identify shortages, replenish supply and maintain consistent inventory.
Coordinated with other departments to complete projects within deadline.
Completed tasks on time to meet quality and safety standards.
Followed safety protocols to maintain safe working environment.
Assembled parts correctly according to specifications, reducing quality issues.
Assembled production parts with high degree of accuracy and precision using hand and power tools.
Collaborated with team members to promptly complete tasks and maintain consistent workflows.
Trained new assembly personnel on proper use of equipment.
Inspected completed products to encourage quality and adherence to company standards.
Recognized and reported defective material and equipment to shift supervisor.
Participated in projects requiring assembly of large and small components.
Monitored inventory, keeping necessary supplies on hand.
Troubleshot and resolved mechanical issues that occurred during assembly.
Assisted in development of new assembly processes.
Documented all in-process and out-of-process assembly activities.
Equine Manager
Joan Williams-Hoover ( Winding Creek Farm)
01.2014 - 10.2016
Enhanced horse health and well-being by implementing proper nutrition plans and exercise routines.
Managed daily operations of the equine facility, ensuring a clean and safe environment for horses and staff.
Improved overall facility efficiency by streamlining processes and optimizing staff schedules.
Collaborated with veterinarians to develop individualized care plans for each horse, addressing specific health concerns.
Increased client satisfaction by providing top-notch customer service and maintaining open lines of communication.
Developed strong relationships with clients, fostering trust in the facility''s ability to care for their horses.
Implemented emergency protocols for various situations, improving preparedness and response times during crises.
Created a positive work atmosphere that fostered teamwork among staff members and enhanced overall productivity levels.
Conducted regular safety inspections throughout the property to prevent accidents or injuries occurring on-site proactively.
Handled challenging situations involving difficult horses calmly using expert knowledge about animal behavior patterns to diffuse tense moments.
Provided exceptional care for injured or ill equines by monitoring their recovery progress closely and adjusting treatment plans accordingly.
Worked with ranch hands to clean stables and riding areas.
Maintained equipment and ranch structures.
Mended fences in disrepair to prevent livestock from wandering off and to keep predators out.
Cared for about [Number] animals by feeding, watering, vaccinating and assisting with birthing.
Kept grounds clean and orderly by monitoring and repairing fences, shoveling snow and removing debris.
Maintained safety when using equipment and tools by following established precautions.
Reported any property damage or concerns to supervisors and completed requested services to resolve.
Cleared brush and maintained trails to keep ranch safe and accessible for animals and people.
Moved livestock by herding animals to different ranch locations to avoid pasture damage.
Kept cages, kennels, play yards, and grooming areas neat and clean.
Followed pet care instructions for dietary needs and medication regimens.
Supported animal wellbeing by caring for both physical and mental health needs through strategies such as regular exercise.
Monitored animals for behavioral problems and signs of health issues.
Monitored animals for signs of disease, illness, or injury and communicated concerns to owners.
Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
Prepared and administered medications and treatments as prescribed by veterinarian.
Developed and implemented enrichment plans to keep animals healthy and stimulated.
Trained animals in behavioral compliance or other special routines or commands.
Performed basic wound care and other medical aid, working with veterinarians to handle advanced cases.
Equine Caretaker and Manager
Renee Starkey ( Oakland Plantation)
09.2011 - 08.2014
Enhanced horse well-being by providing daily grooming and thorough cleaning of stalls.
Maintained a safe and clean environment for horses, resulting in reduced injuries and accidents.
Administered prescribed medications to ensure optimal health of each equine under care.
Assisted with veterinary visits for routine checkups, vaccinations, and emergency treatments.
Provided specialized care for injured or ill horses, facilitating their recovery process.
Monitored horse behavior closely to identify any potential health issues or changes in temperament.
Implemented regular exercise routines for each horse, promoting overall fitness and preventing injury.
Collaborated with trainers and owners to develop individualized feeding plans tailored to the needs of each horse.
Transported horses safely between locations, ensuring proper handling procedures were followed at all times.
Improved communication within the team by organizing weekly meetings to discuss updates on horse care, training progress, and upcoming events.
Managed inventory of supplies such as feed, bedding materials, and grooming tools; ensuring timely re-ordering when needed.
Educated new staff members on proper horse handling techniques and safety protocols during their orientation period.
Conducted daily facility inspections to guarantee stable conditions met established safety standards consistently.
Coordinated routine maintenance activities for groundskeeping equipment like tractors or mowers to prevent breakdowns affecting operations efficiency .
Developed positive relationships with clients by addressing concerns promptly, leading to increased client retention rates over time.
Implemented effective biosecurity measures within the facility that minimized the risk of disease transmission among horses .
Demonstrated dedication to ongoing education in equine care by attending seminars and workshops to stay current on industry best practices.
Contributed to the overall success of the equine facility by consistently providing high-quality care, resulting in a well-maintained stable environment and satisfied clients.
Filled hay nets and water buckets and measured feed and supplements to keep horses well-fed.
Led horses from stables to fields and back to maintain control of animals.
Mucked out stables, swept yard and stacked feed and bedding to foster clean and comfortable environment for animals.
Cleaned and brushed horses' coats to improve skin and coat and decrease health problems.
Checked horses for wellness issues to report problems or treat minor ailments and injuries.
Kept records of vaccinations, worming and shoeing to maintain animal health.
Removed droppings, weeds and litter from fields to promote optimal riding environment.
Prepared and administered medications and treatments as prescribed by veterinarian.
Washed, trimmed and brushed animals to maintain good grooming standards.
Kept animal coats clean and healthy with regular washing, grooming, and trimming.
Educated visitors and staff on proper animal care and handling.
Monitored animals for signs of disease, illness, or injury and communicated concerns to owners.
Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
Followed pet care instructions for dietary needs and medication regimens.
Consulted with veterinarians to diagnose problems and administered prescribed treatments.
Supported animal wellbeing by caring for both physical and mental health needs through strategies such as regular exercise.
Kept cages, kennels, play yards, and grooming areas neat and clean.
Performed basic wound care and other medical aid, working with veterinarians to handle advanced cases.
Managed inventory, ordered new supplies and maintained optimal storage to meet expected needs.
Cared for sick or injured animals by seeking out veterinary care and notifying owners.
Monitored animal behavior and completed examinations to identify illnesses, injuries, or potential diseases.
Monitored animals for behavioral problems and signs of health issues.
Assisted with development of animal behavior modification plans.
Trained animals in behavioral compliance or other special routines or commands.
Developed and implemented enrichment plans to keep animals healthy and stimulated.
Increased team productivity by implementing streamlined processes and effective communication strategies.
Achieved departmental goals by developing and executing strategic plans and performance metrics.
Reduced operational costs through comprehensive process improvement initiatives and resource management.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Facilitated successful cross-functional collaborations for the completion of key projects, fostering strong working relationships among team members.
Optimized resource allocation by conducting regular performance evaluations and providing personalized coaching for staff development.
Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
Established robust risk mitigation strategies to safeguard against potential operational challenges or disruptions.
Led change management initiatives to drive organizational transformation without compromising employee morale or productivity levels.
Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
Championed diversity and inclusion efforts within the workplace, resulting in an inclusive environment that fostered creativity and innovation among employees from various backgrounds.
Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
Ensured compliance with industry regulations and legal requirements by implementing comprehensive policies and training programs for staff members.
Managed and motivated employees to be productive and engaged in work.
Accomplished multiple tasks within established timeframes.
Maintained professional, organized, and safe environment for employees and patrons.
Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Cross-trained existing employees to maximize team agility and performance.
Maximized performance by monitoring daily activities and mentoring team members.
Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
Controlled costs to keep business operating within budget and increase profits.
Developed and maintained relationships with customers and suppliers through account development.
Improved safety procedures to create safe working conditions for workers.
Planned and budgeted accurately to provide business with resources needed to operate smoothly.
Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Established team priorities, maintained schedules and monitored performance.
Evaluated employee performance and conveyed constructive feedback to improve skills.
Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Assisted in organizing and overseeing assignments to drive operational excellence.
Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
Defined clear targets and objectives and communicated to other team members.
Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
Successfully managed budgets and allocated resources to maximize productivity and profitability.
Identified and communicated customer needs to supply chain capacity and quality teams.
Developed detailed plans based on broad guidance and direction.
Controlled resources and assets for department activities to comply with industry standards and government regulations.
Education
No Degree -
Person High School
Roxboro, NC
Skills
Client Communication
Flexible Schedule
Effective Communication
Using hand tools
Detail Oriented
Power tool proficiency
Lawn and Grounds Maintenance
Teamwork and Collaboration
Problem-Solving
Hand tool expertise
Adaptability and Dependability
Safety Compliance
Basic Carpentry
Repairs and maintenance
Maintaining equipment
Wood working
I grew up in my family's wood shop in Hurdle Mills, NC . We made everything from furniture, buildings , deck to fun art pieces .