Charles Yepa
Albuquerque,New Mexico
Summary
Multi-talented management professional consistently rewarded for success in planning and operational improvements. Experience in policy development and staff management procedures positively impacting overall morale and productivity.
Overview
40
40
years of professional experience
Work History
Business Manager
Alutiiq Logistics And Maintenance Services, LLC
10.2022 - 10.2023
- Responsible for overseeing daily business operations of 2 logistics and maintenance contracts totaling $30 million.
- Collaborated with project managers to ensure all appropriate paperwork was completed on firm fixed-price, and time and materials invoices prior to submission for payment.
- Created internal spreadsheet templates for tracking invoice and payment activities reconciling 90 percent of all payment activity.
- Managed invoice and payments by monitoring and tracking payment activity submitted to our accounting office for payment successfully meeting vendor net term payment agreements.
- Communicated with vendors to resolve invoice and payment problems on all established vendor accounts.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports that increased accuracy on all contract line item expenses.
- Processed vital documentation, completed forms and obtained appropriate insurance verification and authorization for services when setting up new vendor accounts.
- Trained new employees on proper protocols and customer service standards.
- Acknowledged by corporate leadership for increasing accountability and efficiency of business practices and reducing time on vendor payments by establishing prompt payment methodology.
Grants Analyst
City Of Albuquerque Fire And Rescue
09.2021 - 03.2022
- Responsible for management and oversight of 24 grants.
- Identified and resolved problems through root cause analysis and research.
- Queried databases for information needed for report processing.
- Validated results and performed quality assurance to assess accuracy of data.
- Identified clear connections between policies and business results to eliminate or reduce confusion and help employees achieve goals.
- Scheduled and transmitted 30 years of grant files to city’s records repository in accordance with record’s retention and disposition instructions.
Records Support Specialist
Akima Infrastructure Services
01.2019 - 04.2020
- Provided technical support to Records HR manager on ways to incorporate technology to upgrade semi-automated processes to current HR technology.
- Conducted files audit on 2,000 employee personnel files evaluating internal controls for creating and maintaining information in electronic and textual format.
- Performed data analysis and mapping of human resources files to consolidate data that allowed for easier retrieval and storage migrating data from physical files to electronic storage.
- Resolved inquiries from clients and provided guidance of established Sandia National Laboratories policies and guidelines related to background investigator documents.
- Scheduled weekly background investigator packet pickup of personal identifiable information (PII) on employees of Sandia National Laboratories.
- Scanned and uploaded employee PII into human resources (HR) database ensuring that all information is accurate.
- Use HR knowledge relative to Freedom of Information and Right to Privacy when determining access to PII.
- Completed scanning and upload of all employee PII into electronic official personnel folders.
- Received salary increase for exceptional work ethic.
Human Resources Specialist
U.S. Forest Service
01.2017 - 01.2018
- Performed classification and staffing actions on employment vacancies and prepared personnel action requests for onboarding 500 Forest Service employees.
- Researched and analyzed conduct issues and prepared administrative actions to address employee misconduct on 25 employees.
- Maintained optimal staffing levels in accordance with agency's recruiting initiative by tracking vacancies and initiating recruitment and interview processes to identify qualified candidates.
- Assisted senior management with making key decisions by developing and submitting performance and compensation reports with status updates and improvement recommendations.
- Acknowledged by senior management for completing all assignments within established guidelines set by agency.
Outreach Specialist
New Mexico Workforce Connection
09.2014 - 01.2017
- Conducted intensive services and case management on 100 Disabled Veteran clientele that included intake interviews and follow-up employment services to help Veterans secure employment.
- Increased brand awareness and boosted public perception of organization through proactive outreach and network development with key stakeholders.
- Delivered presentations to interested groups and answered wide-ranging questions about Federal and state veterans employment and training programs.
- Presented statistical data to state, municipal organizations, and federal government on programs supporting Disabled Veteran employment.
- Received team award for meeting agency's goals on veteran employment.
Advisor, Planning and Operations
U.S. Department Of State, Kabul Embassy
03.2012 - 03.2013
- Responsible for planning and execution of over 1,000 provincial reconstruction team engagements and missions with Afghan provincial and district leaders, and tribal spokespersons.
- Reviewed mission plans in accordance with Army regulations to ensure safety procedures were incorporated into operations orders to mitigate risk involved with air and ground security operations.
- Conducted after action reviews to evaluate efficiency and effectiveness of all air and ground missions.
- Improved processes by recommending operational changes.
- Assigned to economic development team to assist provincial government and entrepreneurs in applying for economic development grants from coalition countries.
- Received U.S. Ambassador's Award for exemplary performance.
Management Analyst
U.S. Army Corps Of Engineers
04.2011 - 03.2012
- Assisted in designing, developing, conducting, and evaluating testing, training, and exercising Continuity of Operations, Emergency Preparedness, Contingency Planning, communications systems and facility response activities.
- Conducted equipment cost analysis on 100% of all contracts as part of contract review board to review and recommend procurement of equipment and supplies in preparation for hurricane and disaster relief.
- Produced detailed and relevant reports for use in making business decisions..
- Researched and compiled budgetary and expenditure data and provided detailed financial reports to executive management for use in making budget decisions.
- Conducted thorough reviews of operations to devise and deploy improvement strategies.
- Completed all assigned duties and responsibilities complying with agency guidance on improving accountability and effectiveness of Federal programs and operations by establishing, assessing, correcting, and reporting on internal control.
Planning And Operations Specialist
U.S. Army Corps Of Engineers
03.2010 - 03.2011
- Served as subject-matter expert planning and monitoring air and ground missions and movements for provincial reconstruction team to and from project worksites.
- Appointed contracting officer representative on $190 million reconstruction and security support services contract providing security for civilian-military personnel on construction projects in Southern Afghanistan.
- Advised technical staff, finance partners and stakeholders regarding contract terms and conditions, applicable institute policies and procedural implementation.
- Assisted contract staff in developing statements of work, conducting cost and price analysis in accordance with Federal Acquisition Regulations/Defense Federal Acquisition Regulations.
- Collaborated with subcontractors and procurement personnel on issues relating to contractor acquisition and support.
- Prepared quality assurance surveillance plans and verified availability of funding.
- Validated contractor performance reports to ensure deliverable items or services were complying with terms of contract.
- Maintained effective and lasting vendor relationships through dynamic communication, collaboration and intelligent questioning skills.
- Acknowledged by senior management for assisting in development of risk mitigation strategy that reduced loss of civilian and military personnel in combat support operations.
- Recipient of Defense Meritorious Service Medal and Joint Meritorious Service Unit Award for exemplary performance maintaining and sustaining air and ground maneuver security assets at high operational tempo to protect civilian and military personnel supporting Operation Enduring Freedom.
First Sergeant
New Mexico Army National Guard
02.2008 - 02.2010
- Assisted planning and operations staff in developing training plans and coordinated individual training programs for250-person infantry company and support personnel.
- Advised Commander on enlisted matters, promotions, maintaining and enforcing standards, personnel accountability, standard compliance with regulations, monitoring and enforcing maintenance standards.
- Maintained accountability of $10 million in inventory and supplies.
- Received commander's commendation for successfully meeting all required annual tasks and maintaining recruitment and retention goals for company.
Project Coordinator
U.S. Army
04.2007 - 03.2008
- Assigned key team role as project coordinator managing $20 million time and materials contract that successfully achieved U.S. Central Command security and personal property requirements for Detainee Operations in Iraq for approximately 21,000 detainees.
- Maintained alignment of program scope with mission objectives and provided recommendations to modify activities to enhance effectiveness of program operations.
- Kept projects on schedule by managing deadlines and adjusting workflows.
- Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
- Prepared quality assurance evaluation reports and submitted information to chain of command.
- Ensured that contract performance was timely and within scope of work.
- Confirmed that changes in work and services affecting delivery of services had appropriate supplemental documentation issued by contracting officer.
- Recipient of Bronze Star Medal for exemplary performance supporting Operation Iraqi Freedom.
Management Analyst, Team Lead
U.S. Department Of Interior
11.1999 - 03.2007
- Served as subject-matter expert on identification of public trust financial records involved in federal litigation.
- Appointed contracting officer technical representative to assist in preparing time and material contract to provide temporary storage for public trust records waiting to be shipped to National Archives for permanent storage.
- Performed inspection and acceptance of government contracted supplies and services ensuring performance and delivery was in accordance with contract requirements.
- Processed Freedom of Information Act (FOIA) and Privacy Act requests and ensured that requests were handled within established timelines.
- Monitored and reviewed contractor's progress reports to ensure contract compliance.
- Performed analyses on audit reports and deficiency data to institute appropriate corrective and preventive actions achieving 100 percent accuracy accounting for federal trust records.
- Received multiple performance awards for achieving all agency goals for securing and safeguarding public trust records.
Program Manager
Department Of Health And Human Services
08.1990 - 11.1999
- Managed $30 million in grant funds to support health professions recruitment and support development of healthcare infrastructure systems in American Indian and Alaska Native communities.
- Developed budgets and strategic plans for day-to-day operations.
- Kept projects on schedule by managing deadlines and adjusting workflows.
- Monitored resource allocation and personnel recruitment for health professions into U.S. Public Health Service.
- Served as agency subject-matter expert responding to inquiries concerning Federal compliance with laws, policies, and procedures when communicating with grant applicants and recipients.
- Reviewed grant reports for content and substance to ensure goals were written in measurable terms and provided a complete overview of grant activities.
- Validated and verified personal identifiable and professional information during applicant screening.
- Identified improvement changes regarding key processes for internal rules and accounting procedures.
- Assessed training needs through surveys, interviews with employees, focus groups and consultation with managers.
- Collaborated with health discipline recruiters to meet agency's need to recruit and retain health professional in underserved populations of the U.S.
- Recipient of U.S. Public Health Service managerial award for superior management excellence to include multiple special service awards for contributions made to agency's Performance Achievement Team to increase effectiveness and efficiency of agency health programs.
Loan Officer/Economic Development Specialist
U.S. Department Of Interior
05.1983 - 08.1990
- Served as subject-matter expert developing business initiatives and projects increasing revenues and expanding operations for tribal and Native American businesses through federal and private sector sources.
- Managed loan portfolio of approximately 2,000 commercial, agribusiness and business loans in excess of $30 million.
- Analyzed and conducted credit analysis on economic development and business grants and loans to support Native American communities.
- Collaborated with Native Tribes and entrepreneurs to develop business initiatives to increase revenues and expand opportunities for tribal and Native American businessmen through Federal contracting program provided by the Small Business Administration.
- Received multiple special service awards for contributions for implementing program changes and financial reporting that aided in obtaining increased funding for economic development grants.
Education
No Degree - Project Management
Webster University
St Louis, MONo Degree - Government Contracting
Webster University
St Louis, MOMaster of Arts - Procurement And Acquisitions Management
Webster University
St Louis, MO2020
Bachelor of Science - Business Administration
Washington Adventist University
Takoma Park, MD1999
Skills
- Administrative Management
- Budget Formulation & Execution
- Contract Management
- Federal Acquisition Regulations
- Financial Management
- Grants Management
- Human Resources Management
- Program Program
- Project Management
- Records Management
- Risk & Safety Management
- Staff Management
Affiliations
- Member, Project Management Institute (Rio Grande Chapter)
Military Service
First Sergeant, U.S. Army (Retired)
Timeline
Business Manager
Alutiiq Logistics And Maintenance Services, LLC
10.2022 - 10.2023
Grants Analyst
City Of Albuquerque Fire And Rescue
09.2021 - 03.2022
Records Support Specialist
Akima Infrastructure Services
01.2019 - 04.2020
Human Resources Specialist
U.S. Forest Service
01.2017 - 01.2018
Outreach Specialist
New Mexico Workforce Connection
09.2014 - 01.2017
Advisor, Planning and Operations
U.S. Department Of State, Kabul Embassy
03.2012 - 03.2013
Management Analyst
U.S. Army Corps Of Engineers
04.2011 - 03.2012
Planning And Operations Specialist
U.S. Army Corps Of Engineers
03.2010 - 03.2011
First Sergeant
New Mexico Army National Guard
02.2008 - 02.2010
Project Coordinator
U.S. Army
04.2007 - 03.2008
Management Analyst, Team Lead
U.S. Department Of Interior
11.1999 - 03.2007
Program Manager
Department Of Health And Human Services
08.1990 - 11.1999
Loan Officer/Economic Development Specialist
U.S. Department Of Interior
05.1983 - 08.1990
No Degree - Project Management
Webster University
No Degree - Government Contracting
Webster University
Master of Arts - Procurement And Acquisitions Management
Webster University
Bachelor of Science - Business Administration
Washington Adventist University
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