Charles Zachry
Ames
Summary
Grew up and began working in Vienna, Austria, where I developed skills in a fast-paced food service environment, including high-level customer service and efficient task management. I am adaptable and a quick study, with the ability to thrive in new and diverse settings. I've shown myself to be dependable with a strong presence and keen observational skills. I am also well-versed in conflict resolution and can handle high-pressure situations calmly and professionally.
Overview
3
3
years of professional experience
Work History
Bouncer
Paddy's Irish
06.2025 - 09.2025
- Conducted thorough ID checks for age verification, preventing underage entry to the establishment.
- Reduced conflicts and maintained a positive atmosphere through effective communication and conflict resolution skills.
- Ensured patron safety by effectively monitoring and controlling crowds in a timely manner.
- Ejected unruly patrons from premises.
- Assisted in training new bouncers, ensuring they were well-versed in security procedures and venue policies.
- Maintained order during high-profile events, coordinating efforts with other security personnel for crowd control management.
Bouncer
AJ's Ultralounge
08.2024 - 05.2025
- Prevented potential altercations by quickly identifying intoxicated individuals and diplomatically removing them from the premises.
- Established rapport with regular customers, creating a welcoming environment that encouraged repeat business.
- Ejected unruly patrons from premises.
- Ensured patron safety by effectively monitoring and controlling crowds in a timely manner.
Food Service Worker
BG Gastronomie & Service GmbH
10.2023 - 01.2024
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Food Service Worker
McDonald's
09.2022 - 12.2022
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
Education
Bachelor of Science - Kinesiology - Pre-health
Iowa State University - College of Health And Human Science
Ames, IA05-2027
International Baccalaureate - undefined
Vienna International School
05.2023
Skills
- Time Management
- Crowd control
- Quick learner
- Productivity and efficiency
- Customer service
- Problem-solving
- Strong communication skills
- Attention to detail
- Physical strength
- Integrity and honesty
Languages
English
Native or Bilingual
German
Full Professional
Timeline
Bouncer
Paddy's Irish
06.2025 - 09.2025
Bouncer
AJ's Ultralounge
08.2024 - 05.2025
Food Service Worker
BG Gastronomie & Service GmbH
10.2023 - 01.2024
Food Service Worker
McDonald's
09.2022 - 12.2022
International Baccalaureate - undefined
Vienna International School
Bachelor of Science - Kinesiology - Pre-health
Iowa State University - College of Health And Human Science
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