Charles Zamora
Los Lunas,NM
Summary
Results-driven Field Supervisor known for exceptional productivity and efficiency in task completion. Skilled in team leadership, project management, and operational planning. Excels at communication, problem-solving, and adaptability, ensuring successful project outcomes under challenging conditions.
Demonstrated background as Field Supervisor with experience in overseeing daily operations, ensuring adherence to safety protocols, and leading teams. Strengths lie in effective communication, problem-solving abilities, time management skills and leadership qualities. Significant contributions include developing team efficiency and implementing operational improvements. Previous roles have consistently required responsibility for project coordination, staff training, and performance management.
Resourceful professional in construction management and supervision field, known for high productivity and efficiency in task completion. Possess specialized skills in project scheduling, safety compliance, and team leadership. Excel in communication, problem-solving, and adaptability, ensuring projects are completed on time and within budget.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.
Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.
Overview
8
8
years of professional experience
Work History
Field Supervisor
Koala insulation
Albuquerque, New Mexico
10.2022 - Current
- Supervised and coordinated daily activities of field personnel to ensure efficient operations.
- Developed, implemented, and monitored safety policies and procedures for all field staff.
- Conducted regular meetings with field staff to review work performance, discuss issues, and identify training needs.
- Ensured compliance with company policies and procedures as well as applicable laws and regulations.
- Provided guidance to team members on job-related tasks, techniques, best practices.
- Monitored project progress against established timelines and budgets.
- Organized resources including equipment, materials and personnel in support of project objectives.
- Resolved operational problems by analyzing data; identifying solutions; recommending corrective actions.
- Maintained accurate records of employee timecards, leave requests.
- Evaluated employees' performance through periodic reviews; took appropriate disciplinary action when necessary.
- Assigned duties to field personnel according to their qualifications or experience level.
- Coordinated with vendors, suppliers in order to procure necessary supplies or services required for successful completion of assigned tasks, projects.
- Analyzed customer feedback regarding quality of service provided by field personnel.
- Tracked inventory levels of parts and supplies used in the field operations department.
- Performed maintenance checks on vehicles used by field personnel.
- Investigated accidents or incidents that occurred in the workplace; documented findings accordingly.
- Managed contractors working on site according to terms specified in contracts.
- Responded promptly to inquiries from customers regarding services provided by the company's field operations department.
- Assigned work to field employees, based on material or work requirements for specific jobs.
- Supervised, coordinated, or scheduled activities of field team workers.
- Trained workers in equipment operation, safety procedures and company policies.
- Analyzed worker or production problems and recommended solutions for improving procedures or implementing motivational plans.
- Maintained positive vendor relationships and open lines of communication to enable resource availability.
- Monitored timelines, set up order of operations and managed field schedules.
- Ordered or requisitioned supplies or materials.
- Resolved customer issues and built strong, productive relationships with project stakeholders.
- Developed successful resolutions for issues that arose during field operations.
- Estimated materials or worker requirements to complete jobs.
- Conferred with management, technical personnel or contractors to resolve problems or coordinate operations.
- Coordinated with HR to address personnel issues, fostering a positive work environment.
- Facilitated training sessions for new hires, promoting a culture of continuous learning.
- Oversaw daily field operations, ensuring projects were completed on time and within budget.
- Managed equipment and materials inventory, ensuring availability and optimal use.
- Enforced compliance with local, state, and federal regulations on all projects.
- Conducted regular site inspections to maintain quality control standards.
- Supervised and coordinated activities of field personnel to guarantee efficient task execution.
- Prepared and planned worksites to help jobs run smoothly.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Reported project progress, site problems and labor status to supervisors.
General Manager
Macs Steak in the Rough
Albuquerque, NM
01.2022 - 09.2022
- Developed and implemented operational strategies to improve efficiency, reduce costs and maximize customer satisfaction.
- Established and maintained effective communication with staff members to ensure efficient operations.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Coordinated training activities for employees to ensure compliance with company policies and procedures.
- Maintained relationships with vendors to obtain the best pricing on supplies and materials.
- Ensured compliance with local health department regulations regarding food safety standards.
- Analyzed existing processes for effectiveness and developed new systems as needed to enhance overall productivity levels.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Assisted in the recruitment process by interviewing potential candidates for open positions.
- Performed routine audits of internal controls in order to maintain accuracy of financial records.
- Ensured compliance with applicable laws, regulations and industry standards pertaining to operations management.
- Trained employees on duties, policies and procedures.
- Recruited, interviewed and hired qualified staff for open positions.
- Created schedules and monitored payroll to remain within budget.
- Supervised employees through planning, assignments, and direction.
- Recruited, trained and empowered employees to achieve key performance indicators.
- Tracked monthly sales to generate reports for business development planning.
- Administered employee discipline through verbal and written warnings.
- Managed inventory levels and conducted corrective action planning to minimize long-term costs.
- Guided management and supervisory staff to promote smooth operations.
- Conducted employee evaluations to provide adequate feedback and recognize quality performance.
- Built and maintained loyal, long-term customer relationships through effective account management.
- Delivered exceptional client experiences through hands-on leadership of associates and managers.
- Directed safety operations and maintained clean work environment to adhere to FDA and OSHA requirements.
- Complied with company policies and government regulations to prevent and detect rule violations and protect organization from fines and lawsuits.
- Designed sales and service strategies to improve revenue and retention.
- Developed service and sales strategies to improve retention and revenue.
- Maximized time and employee productivity, consolidating data, payroll and accounting programs into centralized systems.
- Prepared staff work schedules and assigned team members to specific duties.
- Delegated work to staff, setting priorities and goals.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
- Monitored progress by establishing plans, budgets and measuring results.
General Construction Laborer
Consolidated Builders
Albuquerque, New Mexico
02.2021 - 01.2022
- Assisted with the installation of drywall, roofing, and other building materials.
- Operated power tools such as saws, nail guns, and sanders to complete projects.
- Transported construction materials to job sites using forklifts or hand trucks.
- Mixed cement and mortar for use in construction projects.
- Cleaned up work areas after completing tasks.
- Demolished old structures using hammers, crowbars, jackhammers and chisels.
- Installed insulation in walls and ceilings of buildings.
- Assisted carpenters by measuring and cutting lumber according to specifications.
- Erected scaffolding for workers at heights above ground level.
- Laid bricks, stones, tile or other masonry products to construct or repair walls.
- Poured concrete into forms for foundations and walkways.
- Performed general maintenance on construction equipment used on site.
- Loaded and unloaded vehicles with supplies needed for each project.
- Repaired damaged surfaces such as walls or roofs prior to painting or wallpapering.
- Applied sealants around pipes, windows, doors to prevent water damage.
- Removed debris from construction sites using shovels and wheelbarrows.
- Inspected completed worksites for safety hazards before leaving the area.
- Worked with supervisors to ensure completion of tasks within deadlines.
- Read blueprints in order to accurately follow instructions when working on a project.
- Followed all safety protocols while operating heavy machinery onsite.
- Used drills and other power tools safely to complete job tasks.
- Loaded materials, equipment and tools onto trucks and secured for transport to job sites.
- Erected scaffolding at job sites and secured equipment before use by team members.
- Loaded trucks with materials and tools in preparation for transport to job locations.
- Maintained orderly work environment by removing trash and sweeping up debris.
- Applied caulking materials to windows and doors to seal against water and air.
- Assembled and secured ladders and scaffolding on job sites.
- Identified safety issues and immediately notified foreman for remediation action.
- Directed traffic around construction areas and obstacles to keep road crews safe.
- Resolved equipment issues through basic troubleshooting and escalated critical problems to site manager.
- Assisted roofers with repair work, including nailing insulation and shingles and pouring asphalt.
- Directed traffic in work zones during road resurfacing and pothole patching to prevent accidents and worker injuries.
- Installed green structural components to make buildings more energy-efficient.
- Assessed malfunctioning equipment and repaired parts to keep machinery operational.
- Repaired equipment to keep machines operating efficiently.
- Met company and OSHA safety guidelines for work site operations to minimize worker risk.
- Collected and removed debris from work sites to maintain team productivity and minimize safety hazards.
- Used laser measuring tools to calculate lengths, widths, and heights.
- Performed lock-out-tag-out procedures on equipment prior to service work to promote workplace safety.
- Utilized two-way radios and hand signals to coordinate communication between equipment operators.
- Sustained safety protocols to maintain secure, proper handling of equipment and materials.
- Completed carpentry work and installed crown molding and wood flooring to meet customer preferences.
General Construction Laborer
Complete Drywall & Painting
Albuquerque, NM
07.2020 - 02.2021
- Assisted with the installation of drywall, roofing, and other building materials.
- Operated power tools such as saws, nail guns, and sanders to complete projects.
- Transported construction materials to job sites using forklifts or hand trucks.
- Cleaned tools, equipment, and surfaces before and after painting tasks.
- Applied primers, varnishes, sealants, enamels, lacquers, and other coatings as directed.
- Helped prepare walls for painting by sanding rough spots or filling holes with putty.
Little Cesar's
General Manager
Albuquerque, NM
05.2016 - 07.2020
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Assisted with customer requests and answered questions to improve satisfaction.
- Maintained updated knowledge through continuing education and advanced training.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Recognized by management for providing exceptional customer service.
- Utilized various software and tools to streamline processes and optimize performance.
- Achieved cost-savings by developing functional solutions to problems.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.
Education
Master Barber - Barbering
Olympian University of Cosmetology
Albuquerque, NM09-2023
High School Diploma -
Alamagordo High School
Alamogordo, NM12-2005
Some College (No Degree) - Criminal Justice
New Mexico State University - Dona Ana Community College
Las Cruces, NMSkills
- Quality Control
- Work Order Review
- Safety and hazard management
- Schedule development
- Task Delegation
- Schedule Coordination
- Technical expertise
- Environmental awareness
- Budget Development
- Technical Support
- Project Management
- Strategic Planning
- Field Operations
- Site preparation
- Project monitoring
- Site documentation
Timeline
Field Supervisor
Koala insulation
10.2022 - Current
General Manager
Macs Steak in the Rough
01.2022 - 09.2022
General Construction Laborer
Consolidated Builders
02.2021 - 01.2022
General Construction Laborer
Complete Drywall & Painting
07.2020 - 02.2021
Little Cesar's
General Manager
05.2016 - 07.2020
Master Barber - Barbering
Olympian University of Cosmetology
High School Diploma -
Alamagordo High School
Some College (No Degree) - Criminal Justice
New Mexico State University - Dona Ana Community College