Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Timeline
Generic

Charles Zhou-Phillips

Orefield,PA

Summary

Dynamic logistics coordinator with proven problem-solving skills at NFI Logistics, adept at optimizing supply chain operations and enhancing customer satisfaction. Successfully trained teams, ensured regulatory compliance, and developed vendor relationships, leading to improved service delivery. Committed to continuous improvement and effective decision-making in high-pressure environments.

Overview

47
47
years of professional experience

Work History

Logistics Coordinator

NFI Logistics
03.2005 - 05.2023
  • Tracked orders and notified customers of status or potential delays.
  • Trained new employees on logistics procedures, promoting a consistent approach across the team.
  • Ensured compliance with industry regulations, reducing the risk of fines or penalties.
  • Adapted quickly to unexpected disruptions in the supply chain, developing contingency plans to minimize negative impacts on business operations.

Paramedic Supervisor

University Hospital and Medical Center
02.1980 - 03.1990
  • Facilitated continuing education opportunities for paramedic staff, promoting a culture of continuous learning and professional development.
  • Managed scheduling, payroll, and personnel matters for the paramedic team to maintain optimal staffing levels at all times.
  • Ensured compliance with all state and federal regulations for EMS operations, maintaining a flawless safety record.
  • Coordinated with other emergency services agencies during mass casualty incidents to optimize resource utilization and ensure seamless incident management.

US Marine

United States Marine Corps Reserve
08.1981 - 08.1987
  • Developed junior Marines into future leaders through consistent mentorship and professional development opportunities.
  • Enhanced unit readiness by conducting comprehensive training exercises and evaluations.
  • Improved overall unit performance with thorough after-action reviews and constructive feedback.

Security Officer

DB Kelly
04.1976 - 04.1977
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.

Education

Associate of Applied Science - Paramedicine

NJ School of Medicine
Trenton, NJ
06-1978

Skills

  • Problem-solving
  • Decision-making
  • Logistics analysis
  • Customer service
  • Communication

Affiliations

  • Marine Corps League

Languages

English
Native or Bilingual
Spanish
Limited Working
Chinese (Mandarin)
Elementary

Timeline

Logistics Coordinator

NFI Logistics
03.2005 - 05.2023

US Marine

United States Marine Corps Reserve
08.1981 - 08.1987

Paramedic Supervisor

University Hospital and Medical Center
02.1980 - 03.1990

Security Officer

DB Kelly
04.1976 - 04.1977

Associate of Applied Science - Paramedicine

NJ School of Medicine
Charles Zhou-Phillips