Hardworking Peer Support Specialist committed to coaching peers through life challenges. Develops customized plans for individual issues. Engaging and outgoing with strong communication skills.
Overview
20
20
years of professional experience
Work History
Resident Manager
Salvation Army Albany ARC
06.2023 - 03.2024
Managed daily operations, ensuring smooth functioning of the rehabilitation center.
Attended, participated, and contributed to weekly staff meetings addressing resident needs.
Increased patient engagement by developing rapport and trust through empathetic communication.
Led group therapy sessions, fostering a supportive environment for individuals to share experiences and coping strategies.
Mental Health Technician
University Behavioral Center
08.2006 - 10.2008
Performed scheduled patient safety checks and documented results to establish patients' well-being.
Provided crisis intervention and de-escalation techniques for patients experiencing emotional distress or exhibiting aggressive behaviors.
Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
Assisted with patient restraint and seclusion scenarios to create safe environment for patient and medical personnel.
Mental Health Aide
Summitt House Of Brooklyn/Psychosocial Clubhouse
11.2003 - 05.2006
Maintained strict confidentiality of client information in accordance with HIPAA regulations and professional ethics guidelines.
Improved patient well-being by providing compassionate care and support to individuals with mental health challenges.
Utilized effective time management skills to balance a high caseload, prioritizing tasks and ensuring timely completion of duties.
Assisted in the development of personalized treatment plans for better patient outcomes and progress tracking.
Direct Care Worker
NYS Office For People With Developmental Disabilities
09.2004 - 02.2006
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Provided emotional support to patients during difficult times, fostering a sense of trust and psychological wellbeing.
Assisted patients with daily living activities such as bathing, dressing, grooming, and feeding for improved quality of life.
Delivered exceptional service by prioritizing patient safety while maintaining confidentiality according to HIPAA guidelines.
Education
Peer Specialist
NYC HHC Peer Academy
New York, NY
10.2024
CRPA-P - Recovery Coach Academy
The Training Institute of CHASI
Staten Island, NY
05.2024
Human Development / Psychology
SUNY Empire State College
Saratoga Springs, NY
06.2025
Human Services Certificate - Human Services
International Center For Disabled
New York, NY
08.2002
High School Diploma -
Miami Springs Senior High School
Miami Springs, FL
06.1986
Skills
Behavioral Health Knowledge
Substance Abuse Awareness
Interpersonal Abilities
Mental Health Support
Timeline
Resident Manager
Salvation Army Albany ARC
06.2023 - 03.2024
Mental Health Technician
University Behavioral Center
08.2006 - 10.2008
Direct Care Worker
NYS Office For People With Developmental Disabilities
09.2004 - 02.2006
Mental Health Aide
Summitt House Of Brooklyn/Psychosocial Clubhouse
11.2003 - 05.2006
Peer Specialist
NYC HHC Peer Academy
CRPA-P - Recovery Coach Academy
The Training Institute of CHASI
Human Development / Psychology
SUNY Empire State College
Human Services Certificate - Human Services
International Center For Disabled
High School Diploma -
Miami Springs Senior High School
Similar Profiles
Katherine CampbellKatherine Campbell
Social Worker at Salvation Army ARCSocial Worker at Salvation Army ARC