Summary
Overview
Work History
Skills
Timeline
Generic

Charles Bridger Jancic

Operations Director & Business Consultant
Long Beach ,CA

Summary

Focused and driven leader with proven success in project development, operations management, and solving problems. Highly proficient in building relationships with key decision makers, customers and team members to further company goals. Thrives in high speed environments where addressing challenges require both assertive confidence and creativity. Ready to leverage training and experience to take on new professional challenges.

Overview

13
13
years of professional experience

Work History

State Operations Director

Revolution Field Strategies
02.2024 - Current
  • Worked closely with the Project Director and national leadership to accomplish project goals and ensure efficient operations.
  • Oversaw large scale recruitment operations and lead a high performing team to meet the staffing needs of a quickly growing voter registration project.
  • Utilized ATS and HRIS to accurately assess recruitment inefficiencies and make real time adjustments in a fast paced, high stress campaign atmosphere.
  • Maintained payroll hours for employees in various locations and diminished financial discrepancies through program management.
  • Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
  • Monitored and handled employee claims involving performance-based and harassment incidents.
  • Organized and led staff orientation programs and training to promote collaboration.
  • Cultivated a healthy and people first work environment by setting clear expectations and fostering open communication among employees.
  • Facilitated onboarding sessions and on-the-job training for new hires bolstering position knowledge and skillset.
  • Oversaw the facilities needs of multiple office locations.

Business Consultant

Self-employeed
01.2023 - 02.2024
  • Developed business plans and operational strategies for new and existing businesses.
  • Helped clients to capitalize on growth opportunities by conducting comprehensive market research and competitor analysis.
  • Implemented data-driven decision-making processes to optimize resource allocation and boost profitability.
  • Negotiated favorable contract terms with vendors, saving costs and utilizing diversified locally owned companies.
  • Facilitated workshops for client's staff members to improve their overall performance and work experience.
  • Acted as a hands on general manager of locations as needed to ensure smooth implementation of new processes.

Project Director - Recruitment Center

Revolution Field Strategies
09.2022 - 12.2022
  • Developed and initiated recruitment projects, managed costs and monitored performance of the recruitment center.
  • Identified plans and resources required to meet project goals and objectives.
  • Managed team of employees, overseeing hiring, training and professional growth of employees.
  • Maintained compliance with regulatory parameters in complex projects with overlapping policies across the country.
  • Orchestrated large scale recruitment drives within strict timeframes and budget constraints by solving complex problems and working closely with senior leaders.
  • Maintained clear communication with precise technical writing to document and inform critical processes.
  • Transcribed data and organized spreadsheets to record pledges, phone calls and canvassing.
  • Analyzed recruitment metrics regularly to identify areas of opportunity for improvement, implementing necessary adjustments to enhance overall performance.
  • Partnered with external agencies to supplement internal efforts when necessary, expanding talent pool reach while maintaining control over the selection process.

State Operations Director

Shawmut Services
07.2022 - 08.2022
  • Worked closely with Project Director and national leadership to accomplish project goals and ensure efficient operations.
  • Developed a high-performing team by recruiting top talent, providing ongoing training, and fostering a positive work environment.
  • Maintained payroll hours for employees in various locations and diminished financial discrepancies through program management.
  • Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
  • Monitored and handled employee claims involving performance-based and harassment incidents.
  • Motivated employees through special events, incentive programs, and constructive feedback.
  • Organized and led staff orientation programs and training to promote collaboration.
  • Facilitated onboarding sessions and on-the-job training for new hires bolstering position knowledge and skillset.
  • Maintained current knowledge of industry regulations and legislation to amend policies and promote compliance.


Property Manager

Riley Family
07.2017 - 09.2022
  • Performed site investigations to determine developmental requirements.
  • Acquired Properties for development into residential and commercial rentals.
  • Planned and directed development of properties, creating build out and rental strategies to ensure profitability and sustainability of projects.
  • coordinated with contractors, inspectors, and land owners to facilitate correct execution of business plans.
  • Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
  • Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs and capital improvement projects.
  • Handled disciplinary actions, performance appraisals and terminations of company staff.

General Manager, Business Development

I&I Farms
09.2015 - 09.2022
  • Drove year-over-year business growth in large scale agricultural company while leading operations, strategic vision and long-range planning.
  • Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency.
  • Managed budget implementations, employee evaluations and contract details.
  • Worked with community organizers, environmental groups, and public servants to taylor company goals and policies towards local needs.
  • Managed both a permanent staff and large groups of seasonal workers. Including the implementation of volunteer and work trade programs.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
  • Facilitated onboarding sessions and on-the-job training for new hires bolstering position knowledge and skillset.
  • Spearheaded specialized training to enhance employee performance and boost employee productivity.
  • Reviewed documents, files, transcripts and other records to assess compliance and potential risk.
  • Managed company participation in food safety audits, and reviews by third parties, customers and regulatory agencies.
  • Processed employee claims involving performance issues and harassment.
  • Directly assisted in areas of production, delivery, and sales as needed.

Automotive Technician/Owner Operator

Self Employed
02.2017 - 01.2022
  • Developed business plan to meet the needs of the local community for a low cost mobile mechanic service.
  • Collected necessary skills and tools to fulfill the demands of the job.
  • Executed marketing initiatives and client acquisition.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Replaced damaged, missing or defective parts with new and refurbished components.
  • Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
  • Managed all business finances including: tracking of P&L and tax filings
  • Partnered with vendors and suppliers to effectively manage and budget.
  • Identified procedure or process changes required to improve performance and productivity.

Service Supervisor

Briar Patch Co-Op Community Market
12.2014 - 09.2015
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Managed over 45 team members including: scheduling, training, and conflict resolution.
  • Monitored team's performance and participated in conduct reviews.
  • Updated job knowledge by attending workshops, training sessions and educational opportunities.
  • Managed inventory by establishing and adjusting ordering parameters, forecasting usage and controlling waste.
  • Led regular menu development meetings, showcasing seasonal items and engaging staff creativity.
  • Protected store assets and facilities by monitoring compliance with company policies and procedures.
  • Participated in store wide Open Book Management Finance meetings.
  • Prepared food and beverages on the production floor as needed.

Assistant Manager

Bittersweet Cafe & Confections
03.2013 - 09.2014
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
  • Mentored team members to enhance professional development and accountability in workplace.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Trained all new hires, and brough them up to operating speed quickly and efficiently
  • Created specialty dishes to be served in dining facilities
  • Participated in all aspects of daily labor flow to remain connected with staff experiences and needs.

Barista/Lead Line Cook

Bittersweet Cafe & Confections
02.2011 - 03.2013
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Produced high volume of sales and prodiction per day and maintained near-perfect customer satisfaction scores.
  • Upheld optimal staff and customer protections by monitoring food handling, cleaning and sanitation protocols.
  • Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
  • Consulted management staff to plan menus taking into account seasonal costs and special event needs.
  • Developed process that reduced waste and improved supply turnover.
  • Helped develop cafe from 2 employees to multiple locations and over 25 employees within 2 years, ultimately culminating in promotion to Assistant Manager of company and Lead supervisor of main cafe.

Skills

Project planning and execution

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Timeline

State Operations Director

Revolution Field Strategies
02.2024 - Current

Business Consultant

Self-employeed
01.2023 - 02.2024

Project Director - Recruitment Center

Revolution Field Strategies
09.2022 - 12.2022

State Operations Director

Shawmut Services
07.2022 - 08.2022

Property Manager

Riley Family
07.2017 - 09.2022

Automotive Technician/Owner Operator

Self Employed
02.2017 - 01.2022

General Manager, Business Development

I&I Farms
09.2015 - 09.2022

Service Supervisor

Briar Patch Co-Op Community Market
12.2014 - 09.2015

Assistant Manager

Bittersweet Cafe & Confections
03.2013 - 09.2014

Barista/Lead Line Cook

Bittersweet Cafe & Confections
02.2011 - 03.2013
Charles Bridger JancicOperations Director & Business Consultant