CHARLES C. WAGNER JR
Reidsville,NC
Summary
Objective: To obtain a position as a call center employee for Privis Health. I have years of experience communicating with customers in different fields.
Overview
14
14
years of professional experience
Work History
Foreman
Asplundh Tree Expert
10.2014 - Current
- Complied with federal and company regulations to maintain high level of job site safety.
- Managed sites by focusing on safety, operations and productivity.
- Established expectations and motivated crews to consistently meet or beat goals.
- Communicated with employees to demonstrate high standards and mitigate issues.
- Viewed and checked job equipment to determine maintenance requirements.
- Supervised projects to uphold schedule requirements and quality demands.
- Operated loaders, boom trucks and tractors to complete tree trimming work.
- Collected debris from trimmed and pruned trees to clean up work sites.
- Trimmed dead and excess branches from trees and cleared branches around power lines.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Motivated and encouraged team members to communicate more openly and constructively with each other.
Contractor Employee
B&L General Contracting
05.2013 - 12.2013
- Performed renovations, door installations, painting, and cleaning new houses
Delivery Driver
Domino’s
02.2013 - 05.2013
- Delivered customer orders personally to their homes and also assisted with maintaining store
Volunteer Firefighter
Cedar Grove
10.2012 - 05.2013
- First Responder – responded to medical emergencies and fire scenes
Claims Associate
Walmart
12.2011 - 07.2012
- Checked recalls, stayed in contact with various companies about returns, packaged returned items and sent them back to distribution center
Crew trainer, Manager
08.2010 - 11.2011
- Register, Drive Thru (achieved low labor numbers and service times)
Driver Assistant
UPS
11.2009 - 12.2010
Landscaper
Cedar Grove Maintenance
04.2010 - 08.2010
- Lawn maintenance and assisted with carpentry work for commercial properties
Education
Emergency Medical Technician Certificate -
Alamance Community College
Graham, NC08.2012
High School Diploma -
Orange High School
Hillsborough, NC06.2008
Skills
- Computer Proficiency
- Project Leadership
- Problem-Solving
- Time Management
- Teamwork and Collaboration
- Work Planning and Prioritization
- Employee Training
- Multitasking and Prioritization
- Team Leadership
- Dependable and Hardworking
- Problem Solving
- Customer Service
- Friendly, Positive Attitude
- Computer Skills
- Reliable & Trustworthy
References
Robert Hall - Former Coworker - 603-631-7416
Billy Wilson - Current Supervisor- 336-215-8903
Darren Westmoreland - Former Supervisor- 336-906-5815
Timeline
Foreman
Asplundh Tree Expert
10.2014 - Current
Contractor Employee
B&L General Contracting
05.2013 - 12.2013
Delivery Driver
Domino’s
02.2013 - 05.2013
Volunteer Firefighter
Cedar Grove
10.2012 - 05.2013
Claims Associate
Walmart
12.2011 - 07.2012
Crew trainer, Manager
08.2010 - 11.2011
Landscaper
Cedar Grove Maintenance
04.2010 - 08.2010
Driver Assistant
UPS
11.2009 - 12.2010
Emergency Medical Technician Certificate -
Alamance Community College
High School Diploma -
Orange High School
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