Charles "Chip" Jackson
Bloomington,IN
Work Preference
Summary
Background includes working with individuals in recovery, providing support, and facilitating their journey towards wellness. Demonstrated exceptional interpersonal skills and ability to manage challenging situations with empathy and patience.
Education
High School Diploma -
Edgewood High School
Ellettsville, IN 09.1979 - 05.1983
Work History
Recovery Support Specialist
Recovery Centers of America
Indianapolis, IN
02.2026 - Current
- Assisted individuals in recovery by providing emotional support and guidance.
- Facilitated group sessions to encourage peer interaction and shared experiences.
- Documented client progress and maintained accurate case notes for follow-up.
- Collaborated with multidisciplinary teams to develop comprehensive care plans.
- Monitored client behavior and reported any concerns to supervisors promptly.
- Educated clients on coping strategies and resources available within the community.
Small Business Owner
NRC Marketing
Martinsville, IN
09.2022 - 12.2025
- Developed business plans to outline operational strategies and goals.
- Managed daily operations to ensure efficient service delivery and customer satisfaction.
- Created marketing materials to promote products and attract new customers.
- Handled customer inquiries and resolved complaints to maintain positive relationships.
- Conducted market research to identify trends and inform product offerings.
- Managed daily operations for a successful small business, ensuring efficient processes and quality services.
Inside/Counter Sales Representative
Triangle Fastener Corporation
Indianapolis, IN
08.2021 - 08.2022
- Assisted customers with product selection and inquiries to enhance satisfaction.
- Processed sales transactions accurately using point-of-sale systems.
- Maintained inventory levels and organized merchandise displays for optimal visibility.
- Resolved customer complaints promptly, ensuring positive shopping experiences.
- Maintained a clean and organized store environment for an enhanced shopping experience.
- Answered telephone calls to offer information and promote business products.
Industrial Sales Representative
Tradesman International
Indianapolis, IN
04.2020 - 08.2021
- Developed strong relationships with clients to understand their needs and provide tailored solutions.
- Managed sales pipeline effectively, ensuring timely follow-ups and communication with potential clients.
- Negotiated contracts and pricing agreements, maximizing profitability while maintaining customer satisfaction.
- Utilized CRM software to track customer interactions, follow-ups, and overall sales pipeline management.
- Managed a diverse portfolio of accounts across multiple industries, ensuring all clients received personalized attention and support.
Inside Sales and Marketing Manager
Jeco Plastics
Plainfield, IN
01.2019 - 07.2019
- Developed and executed comprehensive marketing strategies to enhance brand visibility and customer engagement.
- Analyzed market trends and consumer behavior to inform product positioning and sales tactics.
- Collaborated with cross-functional teams to launch targeted promotional campaigns, increasing lead generation.
- Managed the sales pipeline, optimizing processes for improved conversion rates and customer retention.
- Analyzed sales and marketing data for improved strategies.
Overview
4
4
years of post-secondary education
7
7
years of professional experience
Skills
- Behavioral health interventions
- Mental health awareness
- Professional boundaries
- Relapse prevention
- Motivational interviewing
- Multicultural competence
- Self-care promotion
- Recovery planning
- Goal setting assistance
- Empathy development
- Substance abuse
- Peer support expertise
- Documentation
- Body language expertise
- Trauma-informed care
Certification
- Certified Peer Support Specialist
- Thirty-two years continuous sobriety (and counting)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Recovery Support Specialist
Recovery Centers of America
02.2026 - Current
Small Business Owner
NRC Marketing
09.2022 - 12.2025
Inside/Counter Sales Representative
Triangle Fastener Corporation
08.2021 - 08.2022
Industrial Sales Representative
Tradesman International
04.2020 - 08.2021
Inside Sales and Marketing Manager
Jeco Plastics
01.2019 - 07.2019
High School Diploma -
Edgewood High School
09.1979 - 05.1983