Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Charles Dane Clinkenbeard

St. George

Summary

A seasoned Automotive Technician and Shop Owner, I've honed my engine repair and team collaboration skills at Southern Utah Auto Tech and PRPL Performance. Known for enhancing workshop efficiency and customer satisfaction, I excel in problem-solving and fostering positive learning environments, significantly improving operational outcomes.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Automotive Technician

Southern Utah Auto Tech
10.2024 - Current
  • Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
  • Increased workshop efficiency by effectively organizing tools, equipment, and workspace for easy access during repairs.
  • Changed, rotated, and balanced tires on different types of vehicles.
  • Streamlined work processes through effective collaboration with other technicians, resulting in faster turnaround times for customer vehicles.

Instructor

Dixie Technical College
06.2020 - 06.2022
  • Promoted a positive learning environment by establishing clear expectations and maintaining consistent classroom management techniques.
  • Participated in professional development opportunities to stay current on educational trends and enhance teaching effectiveness.
  • Promoted classroom safety, collaboration, and best practices.
  • Tested and evaluated students on materials presented in workshops and classes.
  • Observed and adopted new techniques from skilled instructors and lecturers.
  • Improved student performance by defining clear goals and communicating performance metrics.
  • Shifted between formal and informal methods of teaching to keep students engaged.
  • Tracked student progress, frequently checking in with struggling students and identifying root causes of problems.
  • Evaluated and revised lesson plans and course content to achieve student-centered learning.
  • Applied various teaching aids to minimize learning gaps and instruct and motivate students.
  • Oversaw curriculum development and implementation in alignment with best practices.
  • Increased student motivation by developing engaging lesson plans that catered to various learning styles.
  • Evaluated student assessments to identify areas of growth and improvement, adjusting instructional strategies accordingly.

Shop Owner

PRPL Performance
04.2017 - 06.2020
  • Organized successful promotional events to generate increased foot traffic in the store, leading to higher sales conversions.
  • Maintained accurate financial records, including sales reports, expense tracking, and budget management.

Store Manager

AutoZone
09.2010 - 12.2016
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Assisted in recruiting, hiring and training of team members.
  • Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Completed point of sale opening and closing procedures.
  • Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
  • Ensured compliance with all applicable laws, regulations, policies by regularly reviewing store procedures and taking corrective measures when necessary.
  • Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
  • Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Supervised guests at front counter, answering questions regarding products.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.

Education

Associates - Occupational Science

Universal Technical Institute
Avondale, AZ
12.2010

Skills

  • Strong work ethic
  • Attention to detail
  • Engine repair
  • Problem-solving
  • Valid Driver's license
  • Time management
  • Hand and power tools
  • Customer service
  • Customer relations
  • Team collaboration
  • Installing equipment

Certification

Multiple ASE certifications, Forklift and HVAC certified

Timeline

Automotive Technician

Southern Utah Auto Tech
10.2024 - Current

Instructor

Dixie Technical College
06.2020 - 06.2022

Shop Owner

PRPL Performance
04.2017 - 06.2020

Store Manager

AutoZone
09.2010 - 12.2016

Multiple ASE certifications, Forklift and HVAC certified

Associates - Occupational Science

Universal Technical Institute
Charles Dane Clinkenbeard