Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
19
19
years of professional experience
Work History
Owner Operator
CEF Logistics, LLC
07.2020 - 03.2023
Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
Conducted audit inspections and independent checks to verify parts and materials.
Prepared bank deposits and handled business sales, returns and transaction reports.
Consulted with customers to assess needs and propose optimal solutions.
Performed statistical analyses to gather data for operational and forecast team needs.
Managed day-to-day business operations.
Put together realistic budgets based upon costs and fees for successfully operating business.
Established, optimized and enforced business policies to maintain consistency across industry operations.
Adhered to regulatory and policy changes and made necessary adjustments to maintain overall success.
Founded and managed CEF Logistics, LLC business, growing revenue to $350,000 in first year.
Established foundational processes for business operations
Job Developer
The Mayor’s Office of Employment Development
01.2016 - 10.2016
Assisted individuals with developing career plans.
Coordinated community resources and secured referrals.
Prepared and maintained records and case files detailing clients' personal and eligibility information, services provided and relevant correspondence.
Liaised with community partners to enhance employment opportunities for individuals.
Served as liaison between office and employers
Produced curriculum for and successfully facilitated training sessions for individuals.
Conducted on-site informational sessions networking and building relationships with potential Students/employers
Cultivated interpersonal skills by building positive relationships with others.
Participated in team projects, demonstrating ability to work collaboratively and effectively.
Worked flexible hours across night, weekend and holiday shifts.
Self-motivated, with strong sense of personal responsibility.
Dean of Operations
The Baltimore Safe & Sound Campaign
07.2015 - 12.2015
Successfully recruited 50+ students to reengage in school
Facilitated meetings with State Agencies, Group Homes and Foster Families to provide program info
Responsible for procurement of materials/equipment for school
Created/implemented procedures which created a safe environment for staff and students to work and learn
Reported issues to higher management with great detail.
Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Developed and maintained relationships with external vendors and suppliers.
Teacher
Milwaukee Public Schools
09.2014 - 06.2015
Participated in department meetings to provide input to colleagues about student achievement and improvement.
Worked with staff members and teachers to design comprehensive and individualized plans to optimize student education.
Modified lessons and curriculum to accommodate diverse learners by using strategies such as peer-assisted learning and group work.
Completed student progress reports mid-term to notify students and parents of strengths and areas of improvement.
Supported student physical, mental, and social development using classroom games and activities.
Increased educational expertise and knowledge by participating in instructor-oriented workshops.
Scheduled conferences with parents to discuss students' progress and classroom behavior.
Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
Fostered student curiosity and interest through creative hands-on activities.
Graded and evaluated student assignments, papers, and course work.
Registered student progress and attendance on database to enable tracking history and maintain accurate records.
Employment Specialist
The Milwaukee Urban League
04.2009 - 11.2009
Facilitated job fairs and industry events to build employment networks.
Provided clients with on-the-job training and employment related support to maintain and retain employment.
Developed relationships with diverse businesses to develop competitive and permanent job opportunities for clients. .
Conducted performance reviews and provided feedback to managers on employee performance.
Pre-screened resumes prior to sending to corporate hiring managers for consideration.
Assessed individuals to identify skills, strengths and interests for job placement.
Assisted clients with completing job applications and submitting resumes to improve interview chances.
Recognized client employment barriers and devised strategies to resolve.
Forged relationships with employers to gain insight into job openings and career opportunities.
Ramp Manager
Skyway Airlines
05.2005 - 06.2006
Supervised 8 – 10 individuals through partnering with another airline and successfully bringing
Onboard new aircraft
Executed policies/procedures to managed day-to-day operations for Ground Transportation
Successfully built/fostered relationships with vendors and other airline managers
Reduced worker accidents by implementing improved safety standards and monitoring procedures.
Created and enforced detailed organization processes to increase quality and service standards.
Developed and maintained knowledgeable and productive team of employees.
Oversaw ground staff and maintained efficiency in fast-paced environment.
Reviewed established business practices and improved processes to reduce expenses.
Training Supervisor
Skyway Airlines
03.2004 - 05.2005
Successfully revised entire training curriculum to meet FAA standards
Hired/trained trainers to creatively facilitate training sessions
Created tracking methods to maintain testing records
Led training of 200+ employees through transition to new aircraft
Assessed new employee skills and strengths to provide customized training.
Produced training manuals, presentations and resources for enhanced learning.
Updated employees with latest policies, procedures and compliance standards.
Facilitated high-quality training program delivery to employees and external stakeholders.
Worked with central management to identify, plan, align, and address training needs.
Scheduled and coordinated training sessions, including booking facilities and arranging catering.
Compiled training handbook and related course materials.
Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
Created and maintained detailed training records and reports for management review.
Verified training program compliance with applicable laws and regulations.
Collaborated with company leaders and department managers to determine training needs.
Selected or wrote appropriate curriculum for specific course topics.