Charles Edrick Garcia
Miami
Summary
Dynamic and results-oriented software developer with a proven track record at Florida International University, FIU Online, where I enhanced software design through effective teamwork and problem-solving. Skilled in object-oriented programming and multi-task management, I excel in fast-paced environments, demonstrating a keen ability to improve operational efficiencies and project outcomes. I am a motivated student completing Computer Science degree. Experienced in Agile and Scrum environments. Supports team administrative, project coordination, design and programming needs. School projects included building apps, optimizing programs and validating code.
Overview
3
3
years of professional experience
Work History
Intern Software Developer
Florida International University, FIU Online
09.2023 - 02.2024
- Prioritized tasks and completed in order of importance.
- Partnered with team members to learn best practices in software design.
- Developed reports using SQL server reporting services.
- Brainstormed with engineering team to determine appropriate code testing processes.
- Analyzed source code to identify functionality issues.
- Handled scripting tasks for debugging and automation.
- Coordinated project tasks among multiple departments.
- Proved successful working within tight deadlines and a fast-paced environment.
Customer Service Representative
Fort Lauderdale Airport
01.2022 - 08.2023
- Responded to customer requests for products, services, and company information.
- Cross-trained and backed up other customer service managers.
- Increased efficiency and team productivity by promoting operational best practices.
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
- Created a unique and enjoyable client experience
by modeling it with enthusiasm. - Provides customers with pleasant, fair, friendly, and efficient checkout service while recording transactions on the designated cash register.
Authorization Billing Secretary
Sentara Healthcare, BAYSIDE HOSPITAL
09.2020 - 12.2021
- Process referrals and submit medical records to insurance carries to expedite prior authorization
processes. - Create patients' records and accounts and ensure that pre-authorization information is properly updated in
them using Epic Software. - Executed billing tasks and recorded information in company databases.
- Follow up with patients and insurance companies
about outstanding bills and tracking payments. - Performed administrative /office duties including completing documentation and submitting data entry
for accurate record keeping.
Education
Bachelor of Science -
Florida International University
Miami, FL08-2025
Skills
- Skilled in Source Code Management
- Algorithm Optimization
- Object-oriented programming (C, JHDL, Python, and Javascript)
- Performance Evaluation
- Account Management
- Multi-task management
- Microsoft outlook, word, and Excel
- Fast learner
- Project management experience
Timeline
Intern Software Developer
Florida International University, FIU Online
09.2023 - 02.2024
Customer Service Representative
Fort Lauderdale Airport
01.2022 - 08.2023
Authorization Billing Secretary
Sentara Healthcare, BAYSIDE HOSPITAL
09.2020 - 12.2021
Bachelor of Science -
Florida International University
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