Summary
Overview
Work History
Education
Skills
Software
Timeline
BusinessAnalyst

Charles Green

Project/Operations/Support Management
1500 Stoneleigh Court Arlington,TX

Summary

Experienced with operational management, team leadership, and strategic planning. Utilizes strong problem-solving skills to improve processes and enhance productivity. Track record of implementing effective operational strategies and managing workforce dynamics.

Personable and resourceful with proven ability to adapt quickly and effectively in high-pressure environments. Possesses comprehensive understanding of operational procedures and management principles, coupled with proficiency in team coordination and process optimization. Aims to drive operational excellence and contribute to organizational success through streamlined processes and motivated teams.

Overview

21
21
years of professional experience
2
2
years of post-secondary education

Work History

Automation Technician/ICS Specialist

Frito-Lay
11.2020 - 02.2025

Automation Technician

  • Proficient with Dematic software including Atom, EMS, and Dematic IT/WCS.
  • Perform maintenance and calibrations of AGV.
  • Train new hire as well as some maintenance technicians on AGV faults and operation.
  • Developed and implemented SOP for ANCRA Unload process.
  • Expert level use of ICS/WCS to research, perform audits, and ensure conveyor health to expedite loading process via Super Cell
  • Diagnose technical faults, perform minor maintenance and utilize troubleshooting techniques to effectively resolve issues.
  • Established best practices and innovative solutions to enhance production rates and output quality.
  • Responsible for training new technicians and maintenance personnel on Dematic conveyor as well as intermittent knowledge checks.


Material Handler

Nov. 2020 -Feb. 2021

  • Unloaded/Loaded and stacked materials by raising and lowering lifting devices and utilized onboard ICS scanner.
  • Pulled orders on Pick Belt as we as hand stacked orders on to trailer from belt via conveyor.
  • Worked diligently to achieve and maintain DSC standards for EP/LM.
  • Adhered to all safety standards while operating PIT equipment(PPE, Safe driving, Pedestrian awareness) in order to comply with SO

Process Assistant

Amazon
07.2018 - 10.2020

2018-2020

Process Assistant

  • Tracking and reporting of ATS/labor hours.
  • Assisting floor as associate resource, training associates and verifying SOP compliance.
  • Conducted training and change management processes to improve operations.
  • Reviewing and updating SOP as required.
  • Identifying and addressing safety hazards within work area.
  • Coaching associates to work safely at all times.
  • Participating in safety initiatives.

Assistant Manager

Walmart
08.2004 - 12.2017

2006-2017

Assistant Manager

  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Implemented loss prevention strategies to minimize shrinkage and increase overall profitability.
  • Managed daily store operations to ensure optimal customer service and employee productivity.
  • Oversaw staff scheduling, ensuring adequate coverage during peak hours while minimizing labor costs.
  • Communicated issues and challenges to corporate leadership, providing possible solutions.
  • Promoted a safe work environment by enforcing company safety policies and addressing potential hazards promptly.
  • Assisted in the recruitment, hiring, and onboarding process to build a high-performing team of sales associates.

Assistant General Manager

Hayes Company
06.2013 - 09.2016
  • Developed and implemented new operational procedures, streamlining daily tasks and improving overall efficiency.
  • Assisted in the recruitment, hiring, and onboarding process for new employees to build a skilled workforce committed to excellence in service delivery.
  • Managed financial aspects of the business, including budgeting, forecasting, and cost control for optimal profitability.
  • Oversaw inventory management processes to maintain proper stock levels and minimize spoilage or waste.
  • Mentored staff members, fostering a supportive work environment that enhanced employee performance and retention.
  • Planned and prepared work schedules for 275+ employees to assign employees to specific duties.

Education

High School Diploma -

James Bowie High School
Arlington, TX
08.2001 - 05.2003

Skills

Problem-solving

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Software

ICS (Frito-Lay)

Microsoft Outlook

Microsoft Teams

Microsoft Excel

Crosft PowerPoint

Jira

Timeline

Automation Technician/ICS Specialist

Frito-Lay
11.2020 - 02.2025

Process Assistant

Amazon
07.2018 - 10.2020

Assistant General Manager

Hayes Company
06.2013 - 09.2016

Assistant Manager

Walmart
08.2004 - 12.2017

High School Diploma -

James Bowie High School
08.2001 - 05.2003
Charles GreenProject/Operations/Support Management