Summary
Overview
Work History
Education
Skills
Timeline
Generic

Charles Gregory

Columbus,OH

Summary

Forward-thinking Operations Supervisor offering high-level experience in supervision. Focused on successful team building, cost-cutting and operational improvements. Determined to cut costs without impacting quality of products and services. Reliable team player committed to building high-performing teams. Well organized, attentive to detail and vigilant in achieving safety and environmental impact reduction objectives

Overview

6
6
years of professional experience
7
7
years of post-secondary education

Work History

Operations Supervisor

DHL Supply Chain
Canal Winchester, OH
12.2021 - Current
  • August 2020 - Current
    Operations Supervisor DHL Supply Chain, Canal Winchester, OH
    November 2020 - August 2021
    Supervisor Trainee, Group Coordinator LEAD DHL Supply Chain, West
    Jefferson, OH
    May 2016 - December 2020
    • Serves as mandatory reporter of incidents.
    Supervised, leads and associates for my assigned shift, provided
    instruction and training, completed performance evaluations,
    investigated need for disciplinary action.
    • Oversees safety and security on weekend shift in packing area.
    Organized spaces, materials and catering support for internal and clientfocused meetings.
    Developed internal requirements and standards to minimize regulatory
    risks and liability across programs.
    Delegated tasks to administrative support staff to organize and improve
    office efficiency.
    Interceded between employees during arguments and diffused tense
    situations.
    Implemented project management techniques to overcome obstacles
    and increase team productivity.
    • Completed-weekly payroll 40 employees.
    Built highly-efficient administrative team through ongoing coaching
    and professional development opportunities.
    Coordinated individual duties after careful evaluation of each
    employee's skill level and knowledge
  • Skilled at working independently and collaboratively in a team environment.

Supervisor Trainee, Group Coordinator LEAD

DHL Supply Chain
West Jefferson, OH
11.2020 - Current
  • Managed inventory control, cash control and store opening and closing procedures.
  • Managed store 25-75 employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Completed point of sale opening and closing procedures.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Passionate about learning and committed to continual improvement.
  • Skilled at working independently and collaboratively in a team environment.

Quality Control Inspector

DHL Supply Chain
Columbus, OH
01.2018 - Current
  • Managed inventory control, cash control and store opening and closing procedures.
  • Managed 12 store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Completed point of sale opening and closing procedures.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Approved regular payroll submissions for employees.
  • Supervised guests at front counter, answering questions regarding products.
  • Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.
  • Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
  • Delivered positive results by controlling monthly operations budget and limiting financial discrepancies.

Education

BBA - Accounting

DeVry University
Columbus, OH
06.2003 - 05.2007

Master of Arts - Organizational Leadership

Southeastern University
Lakeland, FL
01.2010 - 12.2012

Skills

Budgeting/Reporting Decontamination/Policies & Procedures

Disciplinary Action \

Employee Relations Documenting Injury/Operational Efficiency and Safety

Manufacturing Process Improvement

Cultivating Productive Relationships

Shift Coverage Accuracy and Efficiency in Documentation

Motivational Leadership/Team Leadership

Oversee Administrative Functions

Timeline

Operations Supervisor

DHL Supply Chain
12.2021 - Current

Supervisor Trainee, Group Coordinator LEAD

DHL Supply Chain
11.2020 - Current

Quality Control Inspector

DHL Supply Chain
01.2018 - Current

Master of Arts - Organizational Leadership

Southeastern University
01.2010 - 12.2012

BBA - Accounting

DeVry University
06.2003 - 05.2007

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Charles Gregory