Charles H. Bauer
3546 SR 54 Urbana,Ohio
Summary
Strong leader, fast learner and creative problem-solver dedicated to customer service and safety. Uses independent decision-making skills and sound judgment to positively impact customer experience. Skills include customer relations, staff supervision, shift coverage, closing oversight, customer service and satisfaction, time management, and money transactions.
Overview
1
1
year of professional experience
Work History
ASSISTANT POOL MANAGER
Springfield Country Club
05.2023 - 09.2023
- Supervised three (3) staff and managed day-to-day pool operations to meet performance, quality, and service expectations for members
- Cooperated with lifeguards and staff to foster good member relations
- Tested pool chemicals and assisted with pool mechanical operations
- Opened and closed location and monitored shift changes for successful operations
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
SALES ASSOCIATE
Stride Out Ranch N' Rodeo Shop
06.2022 - 04.2023
- Organized racks and shelves to maintain store visual appeal, restocked shelves, engage customers, and promote specific merchandise
- Provided positive first impressions to welcome existing, new, and potential customers
- Volunteered for extra shifts during holidays and other busy periods to help maintain staffing
- Engaged in friendly conversation with customers to better uncover individual needs and make sales
Education
Associate of Applied Science - Agricultural Business
Clark State Community College
Springfield, OH05.2025
High School Diploma -
Global Impact Stem Academy
Springfield, OH05.2024
Skills
- Commercial Drivers License (CDL) Class A with HAZMAT (H) and Tanker (T) Endorsements
- American Red Cross Lifeguard, CPR, and First Aid
Timeline
ASSISTANT POOL MANAGER
Springfield Country Club
05.2023 - 09.2023
SALES ASSOCIATE
Stride Out Ranch N' Rodeo Shop
06.2022 - 04.2023
Associate of Applied Science - Agricultural Business
Clark State Community College
High School Diploma -
Global Impact Stem Academy
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