Summary
Overview
Work History
Education
Skills
Timeline
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Charles Herzog

Charles Herzog

Troy,OH

Summary

I am a hard worker and I am reliable dependable and I am a leader and I love people and I can get along with anyone and any situation and I don't buckle under pressure or stress

Overview

14
14
years of professional experience

Work History

Picker Packer

Chewy Warehouse
Dayton, OH
01.2019 - 08.2021
  • Picked orders according to customer specifications, utilizing order sheets, pick lists, and item numbers.
  • Verified accuracy of picked items by comparing them against pick list.
  • Maintained cleanliness of work area, equipment and supplies used in picking process.
  • Stocked shelves with incoming merchandise as needed.
  • Operated warehouse machinery such as forklifts to move materials within the facility.
  • Organized stock on shelves in an orderly fashion for efficient retrieval.
  • Inspected and verified shipments for accuracy and quality assurance.
  • Utilized RF scanners to track inventory movements throughout the facility.
  • Labeled packages accurately with destination addresses for shipping purposes.
  • Assembled boxes or other containers for packing goods prior to shipment.
  • Reported any damaged products to supervisor immediately upon discovery.
  • Assisted in unloading delivery trucks when necessary using pallet jacks or hand carts.
  • Loaded boxes onto conveyor belts for sorting into correct shipping destinations.
  • Wrapped packages securely with bubble wrap, tape and labels before loading onto delivery trucks.
  • Weighed packages to ensure they met shipping weight requirements.
  • Checked expiration dates on perishable items prior to packing them for shipment.
  • Processed returned items according to company policies and procedures.
  • Monitored stock levels of warehouse supplies such as boxes, packaging materials and labels.
  • Followed all safety protocols while operating warehouse machinery and driving forklifts.
  • Provided assistance in other areas of the warehouse when needed including receiving and stocking duties.
  • Fulfilled orders quickly to accomplish challenging daily objectives.
  • Used handheld scanners to key in data for packages.
  • Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
  • Selected products and items from shelves and pallets for customer orders.
  • Worked additional hours and shifts to meet tight deadlines during peak periods.
  • Labeled boxes and placed in outbound collection areas.
  • Picked up heavy objects using proper lifting techniques to avoid personal injuries.
  • Cleaned and organized aisles, work stations and floors to promote operational productivity.
  • Confirmed items picked for orders by keying codes into system.
  • Promoted workplace safety and smooth production by keeping workspaces clean, organized and free of hazards.
  • Reviewed packing slips and other documentation to properly box requested items for shipment.
  • Completed shipping paperwork, attached appropriate labels and scanned barcodes for tracking.
  • Packaged fragile items with protective padding to prevent damages during shipments.
  • Marked and labeled containers with accurate shipping information to prevent delays.
  • Limited damage to products and orders by using care when choosing items.
  • Trained new employees regarding warehouse procedures and standards.
  • Weighed and measured products and materials to meet regulatory requirements.
  • Tracked inventories and input equipment counts into warehouse databases.
  • Kept work areas clean, neat and organized for optimal productivity and worker safety.
  • Stocked shelves, racks and bins with new or transferred merchandise.
  • Demonstrated great teamwork skills with staff members involved in production and transport.
  • Packed and unpacked items, checking breakables before stocking on shelves.
  • Received and counted stock items, recording data manually or on computer for inventory purposes.
  • Inspected merchandise for wear or defects, disposing of damaged items as instructed by supervisors.
  • Read orders to obtain item numbers and located merchandise in bins or on shelves.
  • Operated forklift and pallet jack to transport heavy loads.
  • Packed products into designated boxes, taking care to protect items from damage or shifting during transport.
  • Printed accurate labels and applied to boxes, crates and containers prior to shipment.
  • Packaged items with appropriate materials to prevent damage during shipping.
  • Read orders to verify attributes and quantities of merchandise.
  • Stored and organized items in tool or supply rooms, allowing for easy retrieval.
  • Placed products on conveyors for final wrapping and shipment.
  • Stamped price tags on merchandise, referring to official price lists.
  • Compared merchandise invoices to items actually received.
  • Set up advertising signs on shelves and counters to attract customers and promote sales.
  • Issued supplies, materials and products to team members based on information from requisitions.
  • Tracked outgoing orders to provide shipping status to customers.
  • Recommended disposal of obsolete stocks to write off unsellable items from inventory.

Delivery Drive/Shift Manager

Domino's Pizza
Dayton, OH
09.2017 - 01.2019
  • Developed and maintained positive working relationships with staff, customers, and vendors.
  • Monitored store operations to ensure compliance with company policies and procedures.
  • Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques.Did employee schedules conducted job interviews and did truck orders

Delivery Driver/Shift Manager

Cousin Vinny's
Middletown, OH
02.2015 - 09.2017
  • Received daily delivery instructions and route assignments from dispatch.
  • Ensured accurate completion of all paperwork associated with deliveries.
  • Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.Did employee work schedules and conducted job interviews and did new hire orientation and truck orders and safe drops and shift paperwork

Dishwasher Supervisor

Bob Evans Restaurant
Dayton, OH
05.2012 - 02.2015
  • Supervised dishwashing staff to ensure proper sanitation and hygiene standards were met.
  • Trained new employees in the use of equipment and safety protocols.
  • Ensured that all kitchen utensils were properly cleaned, dried, and stored according to established procedures.Did employee schedules Did truck orders for supplies and conducted job interviews

Delivery Driver/Head Dishwasher

Frisch's Big Boy
Dayton, OH
11.2011 - 11.2012
  • Received daily delivery instructions and route assignments from dispatch.
  • Ensured accurate completion of all paperwork associated with deliveries.
  • Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.trained new hires in policies and procedures

Cashier

Circle K
Dayton, OH
04.2009 - 11.2011
  • Greeted customers and answered any questions they had about the store's products and services.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Issued receipts, refunds, credits or change due to customers.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Stocked shelves with merchandise when needed.
  • Answered customer inquiries regarding store policies and procedures.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Ensured compliance with all safety regulations within the store environment.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Organized promotional displays or arrange merchandise on counters or tables to promote sales.
  • Reconciled transactions at end of shift using appropriate forms and reports to verify accuracy of transactions.
  • Identified discrepancies between actual count and register balance; made corrections accordingly.
  • Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
  • Adhered to loss prevention policies such as monitoring suspicious activity in order to prevent shoplifting.
  • Followed company security procedures for handling large sums of money.
  • Performed other duties as assigned by management.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Answered customer questions and provided store information.
  • Collected payments and provided accurate change.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Helped customers find specific products, answered questions and offered product advice.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Worked closely with front-end staff to assist customers.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Processed sales transactions to prevent long customer wait times.
  • Preserved appearance of store by arranging and replenishing displays and merchandise racks.
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Scanned merchandise using point-of-sale system for accurate purchase totals.
  • Helped with purchases and signed customers up for rewards program.
  • Discounted purchases by scanning and redeeming coupons.
  • Directed trash removal and sanitation procedures to keep aisles and register area organized.
  • Verified customer age requirement for alcohol or tobacco purchases.
  • Processed refunds for worn, damaged and broken merchandise.
  • Used suggestive selling techniques to promote add-on sales.
  • Tracked company inventories, moved excess stock and arranged products to improve sales.
  • Greeted customers promptly and responded to questions.
  • Answered phone calls to assist customers with questions and orders.
  • Processed customer payments quickly and returned exact change and receipts.
  • Counted and balanced cashier drawers.
  • Maintained work area and kept cash drawer organized.
  • Welcomed customers, offering assistance to help find store items.
  • Kept check-out areas clean, organized and well-stocked to maintain attractive store.
  • Assisted customers by providing information and resolving complaints.
  • Built and maintained productive relationships with employees.
  • Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
  • Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
  • Answered customers' questions and provided information on store procedures or policies.
  • Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
  • Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
  • Scanned items and checked pricing on cash register for accuracy.
  • Maintained current knowledge of store promotions to highlight sales to customers.
  • Remained aware of surroundings and secured cash to minimize loss potential.

Machine Operator

Trimble
Dayton, OH
03.2007 - 04.2009
  • Set up and operate machine tools to produce precision parts and instruments.
  • Monitor the feed and speed of machines during the machining process.
  • Check products for accuracy using measuring instruments such as calipers, micrometers, gauges.
  • Adjust machine settings to complete tasks accurately.
  • Troubleshoot malfunctions in equipment or processes.
  • Perform periodic maintenance on machines such as cleaning and lubrication.
  • Read blueprints and job orders to determine product specifications and tooling instructions.
  • Inspect finished workpieces to ensure conformance with specifications.
  • Maintain records of completed work and production data including volume produced and time required for each task.
  • Load raw materials into machines according to specified measurements.
  • Unload finished products from machines onto conveyors or other transport systems.
  • Observe machine operations to detect any problems or defects in the finished product.
  • Replace worn tools, sharpen cutting tools, adjust machinery components.
  • Ensure that safety guidelines are followed at all times while operating machinery.
  • Record production information such as quantities produced and materials used on daily logs.
  • Carry out regular safety checks on machinery prior to operation.
  • Operate robotic arms within a manufacturing environment.

Education

General Studies

West Carolton High School
West Carolton Ohio
01-2004

Skills

  • Team Collaboration And Leadership
  • Inventory Control And Record Keeping
  • Security Procedures Adherence
  • Staff Training And Onboarding
  • Team Motivation
  • Mentoring And Coaching
  • Guest Service
  • Operations Monitoring
  • Decision-Making
  • Strong Verbal And Written Communication
  • Compliance Understanding
  • Punctual And Reliable
  • Regulatory Compliance
  • Supply Ordering
  • Assigning Work
  • Shift Paperwork Completion
  • Role Modeling
  • Diplomatic And Fair
  • Cash Handling
  • Flexible Schedule
  • Shift Scheduling
  • Osha Regulations Compliance
  • Shift Checklists
  • Loss Prevention
  • Negotiation
  • Conflict Resolution
  • Issue Resolution
  • Accurate Money Handling
  • Project Management
  • Shift Leadership
  • Management Experience
  • Inventory Ordering
  • Register Counting
  • Inventory Controls
  • Inventory Counts
  • Safe Food Handling
  • Product Storage
  • Consulting
  • Hiring And Recruiting
  • Pos Deletions
  • Drawer Assignments
  • Sales Reporting
  • Equipment Operation
  • Quality Inspections
  • Pos System Operation
  • Positive Attitude
  • Production Reporting
  • Opening And Closing Procedures
  • Financial Management
  • Problem-Solving
  • Customer Service Experience
  • Equipment Monitoring
  • Customer Service Management
  • Payment Processing
  • Employee Attendance Monitoring
  • Inventory Auditing
  • Staff Development
  • Daily Workflows
  • Workflow Management
  • Sales Expertise
  • Productivity Monitoring
  • Client Service
  • Rules Enforcement
  • Production Scheduling
  • Safety Processes And Procedures
  • Equipment Troubleshooting
  • Account Management
  • Safety Compliance
  • Training And Coaching
  • Schedule Oversight
  • Performance Improvement
  • Operations Management
  • Policy And Procedure Enforcement
  • Training Assistance
  • Quality Controls
  • Customer-Oriented
  • Technical Support
  • Strategic Planning
  • Revenue Benchmarks
  • Staff Supervision
  • Energetic And Enthusiastic
  • Team Leadership
  • Staff Education And Training
  • Training And Mentoring
  • Team Supervision
  • Training Proficiency
  • Production Management
  • Creative Problem-Solving
  • Relationship Building
  • Scheduling Experience
  • Document Management
  • Labor And Food Cost Control
  • Team Training

Timeline

Picker Packer

Chewy Warehouse
01.2019 - 08.2021

Delivery Drive/Shift Manager

Domino's Pizza
09.2017 - 01.2019

Delivery Driver/Shift Manager

Cousin Vinny's
02.2015 - 09.2017

Dishwasher Supervisor

Bob Evans Restaurant
05.2012 - 02.2015

Delivery Driver/Head Dishwasher

Frisch's Big Boy
11.2011 - 11.2012

Cashier

Circle K
04.2009 - 11.2011

Machine Operator

Trimble
03.2007 - 04.2009

General Studies

West Carolton High School

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Charles Herzog