Accomplished Motor Vehicle Operator Leader with a proven track record at Veterans Affairs, excelling in preventive maintenance and route planning. Skilled in operating vehicles across varied terrains, enhancing team efficiency through leadership, and adept at managing records. Demonstrates exceptional time management and GPS navigation skills, ensuring operational excellence and safety compliance. Hardworking Driver with expertise in providing excellent transportation services. Engaging and pleasant personality with a safe and accident-free driving record. Resourceful driver and maintenance professional well-versed in multiple vehicles. Loading and securing cargo under different conditions and operating mapping systems to manage unfamiliar locations.
Overview
10
10
years of professional experience
Work History
Motor Vehicle Operator Leader
Veterans Affairs
03.2024 - Current
Conducted vehicle performance checks and performed maintenance actions.
Drove safely in various weather and road conditions to avoid accidents.
Gathered, organized, and input information into a digital database.
It is operated with safety and skill to avoid accidents and delays.
Operated different types of vehicles and equipment in varied terrain and conditions.
Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
Completed preventive maintenance and mechanical repairs on vehicles.
Inspected vehicles and completed daily maintenance actions.
Managed loading, unloading, and safety of all personnel, cargo, and equipment.
Reported defects, damage, and accidents to proper personnel.
Minimized liability by consistently following road rules when driving.
Answered, scheduled, and responded to reservation calls at specific times and locations.
Updated logs and tracking documents accurately and according to schedule requirements.
Inspected vehicles before and after trips to identify maintenance needs and handle regular upkeep.
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Conducted regular reviews of operations and identified areas for improvement.
Gathered, organized, and input information into a digital database.
Collected, arranged, and inputted information into the database system.
Maintained database systems to track and analyze operational data.
Maintained an overall safe work environment with employee training programs and enforcement of safety procedures.
Bus Driver
Mountain Line Transit Authority
03.2023 - 03.2024
Performed bus driving duties while keeping passenger safety in mind to maintain a good safety record.
Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
Operated bus and navigation equipment in alignment with company safety, DOT, and local traffic standards and regulations.
Provided passenger assistance, collected fares, and offered schedule and route information.
Assisted passengers in fostering safe loading and unloading from buses during normal transport and emergencies.
Maintained WV driver's license to enable legal operation of school buses for student transport, field trips, and other purposes.
Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
Finalized daily logs on schedule to update internal records and uphold DOT requirements.
Provided passenger assistance, collected fares, and offered schedule and route information.
Maintained clean and neat shuttle for passenger comfort.
Accepted and processed fares.
Assisted passengers with luggage and other items, loading and unloading with care.
Followed predetermined routes to consistently meet targets and maintain schedules.
Provided information about routes, destinations and timelines to inform passengers.
Followed company policies and procedures and maintained compliance with standards.
Greeted customers with friendliness and professionalism, engaging in conversation to build rapport.
Assisted passengers with inquiries and requests during trips.
Inspected bus for any mechanical issues before departure.
Developed and maintained positive relationships with passengers and other drivers.
Picked up and dropped off passengers at regularly scheduled locations by following strict time schedules.
Fostered safe bus environment by enforcing rules of conduct for passengers.
Checked vehicle daily for maintenance needs, personally handled common upkeep and reported serious concerns to supervisor.
Verified cleanliness and tidiness of bus through regular cleaning.
Inventoried bus emergency and first aid supplies and equipment.
Diffused potential passenger disputes with fairness and professionalism.
Updated and maintained accurate trip logs and records.
Adhered to safety regulations to verify the well-being of passengers and fellow drivers.
Aided passengers with disabilities or special needs.
Operated large vehicles in difficult urban and rural conditions.
Calculated and collected fares from passengers.
Residential Advisor
Mountaineer Job Challenge Program
03.2022 - 03.2023
Participated in staff meetings and training to stay informed on policies and procedures.
Maintained communication with students' counselors, instructors, and staff members to promote a supportive environment.
Provided supervision for the cafeteria, laundry, and special activities of the facility.
Provided referral services and connected students with resources to facilitate access to support and meet individual needs.
Assisted students in handling tough situations to resolve problems.
Promoted diversity and inclusion to create a welcoming and inclusive living environment for all students.
Mediated conflict to provide a safe and secure environment through policy enforcement.
Planned and organized social and educational activities to promote community building and personal development among students.
Conducted timely evaluation of student progress to update post-conflict and post-disaster goals aligned with campus expectations.
Guided students to integrate into both academic and social communities on campus.
Facilitated minor care needs of the facility by reporting issues to the maintenance department for quick resolution.
Fostered a productive and supportive environment for academic and social success.
Enforced rules and regulations to maintain order and safety in a residence hall.
Supervised and mentored students to promote safety and well-being.
Solved grievances and complaints by collaborating with residents.
Promoted positive relations between residents and staff.
Conducted daily welfare checks and coordinated with facility staff to meet resident needs.
Supported the personal needs of residents dealing with diverse conditions.
Enforced policies and safety standards through building and room rounds.
Established consistent relationships with students to maintain professional boundaries.
Code Enforcement Officer
City Of Morgantown
07.2017 - 03.2022
Enforced compliance with city regulations and ordinances pertaining to land use, zoning, nuisance housing, building codes, and health and safety.
Patrolled assigned areas to identify and evaluate problems.
Conducted interviews of witnesses, coordinated with experts, and communicated with insurance company representatives to gather information.
Drafted, researched, and rewrote municipal codes.
Patrolled assigned areas to identify and evaluate problems.
Worked with building owners and users to outline actions required to bring structures in compliance with relevant fire code regulations, laws, and accepted standards.
Prepared documentation by writing notes, organizing official interview records, compiling inspection reports, and maintaining supporting documents.
Recorded scene layout, damage and findings by drafting diagrams, numbering items and taking photographs.
Provided expert testimony in court proceedings regarding relevant codes, safety concerns, findings of investigations, and noted violations.
Conducted follow-up site visits to check compliance with corrective actions implemented to address violations.
Conducted various field investigations.
Drafted, researched, and rewrote municipal codes.
Prepared evidence in support of legal actions taken.
Enforced compliance with city regulations and ordinances pertaining to land use, zoning, nuisance housing, building codes, and health and safety.
President, Board of Directors (Volunteer Position)
Operation Activet 501c3 Nonprofit Organization
10.2019 - Current
We have cultivated strong relationships with external partners to foster collaboration and maximize resources.
Prepared annual budget forecasts and monitored performance to meet organizational objectives.
We have reduced operational costs through strategic cost management initiatives.
Spearheaded development and implementation of distributed organizational structure to increase efficiency.
Developed and implemented new strategies and policies to establish long-term business objectives and provide strong and sustainable organizational leadership.
Monitored financial performance and implemented measures to enforce compliance with budgetary standards.
Oversaw business-wide changes to modernize procedures and organization.
Established and maintained strong relationships with customers, vendors, and strategic partners.
Represented the organization at industry conferences and events.
Collaborated with legal, accounting, and other professional teams to review and maintain compliance with regulations.
Led recruitment and development of strategic alliances to maximize utilization of existing talent and capabilities.
Formulated and executed strategic initiatives to improve product offerings.
Devised and presented business plans and forecasts to the board of directors.
Managed financial, operational, and human resources to optimize business performance.
Oversaw divisional marketing, advertising, and new product development.
District Manager
Dominion Post Newspaper
10.2014 - 07.2021
Held meetings with the director to identify techniques to overcome sales obstacles.
Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
Supervised various locations, enforcing high-quality standards of operation.
Optimized in-store merchandising and monitored inventory availability to increase sales.
Developed processes to save on costs and prevent losses.
Enforced compliance with local, state, and federal regulations and company standards.
Trained and guided team members to maintain high productivity and performance metrics.
Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Monitored daily cash discrepancies, inventory shrinkage, and drive-off.
Observed each employee's strengths and initiated a mentoring program to improve areas of weakness.
Assisted in recruiting, hiring, and training of team members.
Interacted well with customers to build connections and nurture relationships.
Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Reduced operational risks while organizing data to forecast performance trends.
Education
Marine Corps Engineer School
UNITED STATES MARINE CORPS
Parris Island, SC
01.1985
High School Diploma -
Morgantown High School
Morgantown, WV
05.1981
Automotive Mechanics
Monongalia County Technical Education Center
Morgantown, WV
05.1981
Skills
Preventive Maintenance
Loading and unloading procedures
Commercial driver's license
Operating vehicles
Time management expertise
Managing and maintaining records
First Aid Training
GPS Navigation and route planning
Equipment accountability
Inspecting vehicles
Fleet Management
Transportation Regulations
Affiliations
Operation Activet
Timeline
Motor Vehicle Operator Leader
Veterans Affairs
03.2024 - Current
Bus Driver
Mountain Line Transit Authority
03.2023 - 03.2024
Residential Advisor
Mountaineer Job Challenge Program
03.2022 - 03.2023
President, Board of Directors (Volunteer Position)
Advanced Medical Support Assistant at Department of Veterans Affairs, Central TX Veterans HealthcareAdvanced Medical Support Assistant at Department of Veterans Affairs, Central TX Veterans Healthcare
VETERAN CLAIMS EXAMINER INSURANCE at Department Of Veterans Affairs, Veterans Benefits AdminVETERAN CLAIMS EXAMINER INSURANCE at Department Of Veterans Affairs, Veterans Benefits Admin
Director, Planning and Operations at U.S. Department of Veterans Affairs, Veterans Health Administration (VHA) Office of Integrity and Compliance (OIC)Director, Planning and Operations at U.S. Department of Veterans Affairs, Veterans Health Administration (VHA) Office of Integrity and Compliance (OIC)