Charles J May
Decatur,GA
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
6
6
years of professional experience
Work History
Assistant Manager
Little Caesars Pizza
11.2022 - 05.2023
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Defined clear targets and objectives and communicated to other team members.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Account Executive
New Aquisitions
12.2021 - 02.2022
- Executed successful sales strategies to convert leads into customers.
- Distributed marketing materials to existing and prospective clients to promote products and services.
- Trained and mentored new sales representatives.
Assistant Manager
Family Dollar
06.2021 - 11.2021
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Mentored team members to enhance professional development and accountability in workplace.
- Increased employee performance and job satisfaction to strengthen retention and engagement.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Usher
Suntrust Park
05.2017 - 06.2019
- Greeted customers with smile and provided friendly, knowledgeable service to enhance satisfaction.
- Directed ticket holders to seats and facility locations.
- Worked with other staff members to facilitate smooth flow of operations.
- Practiced good time management to deliver customers' prepared orders quickly and accurately.
Maintenance Assistant
Marvin Maintenance
06.2017 - 01.2018
- Conducted basic repairs to plumbing systems such as leaky faucets and clogged drains.
- Maintained detailed logs and accurate records of maintenance and repairs performed.
- Rewired and replaced faulty electrical components in equipment.
- Maintained safety conditions and standards in facility.
Education
Some College (No Degree) - Accounting and Finance
Valdosta State University
Timeline
Assistant Manager
Little Caesars Pizza
11.2022 - 05.2023
Account Executive
New Aquisitions
12.2021 - 02.2022
Assistant Manager
Family Dollar
06.2021 - 11.2021
Maintenance Assistant
Marvin Maintenance
06.2017 - 01.2018
Usher
Suntrust Park
05.2017 - 06.2019
Some College (No Degree) - Accounting and Finance
Valdosta State University
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