Summary
Overview
Work History
Education
Skills
Timeline
Generic

Charles K. Frame II

Boyce,VA

Summary

Experienced Senior Project Manager gifted at meeting tight deadlines, driving business opportunities and working well in team-based environments. Engaging and personable to manage key milestones and deliver exemplary customer service.

Overview

26
26
years of professional experience

Work History

Senior Project Manager

Innovative Opening Solutions
04.2022 - Current
  • Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
  • Established effective communication channels with stakeholders to ensure transparency and alignment of expectations.
  • Developed comprehensive project plans, identifying risks and mitigation strategies for timely completion.
  • Collaborated on process improvement initiatives that resulted in increased productivity and streamlined workflows across departments.

Senior Project Manager

Precision Doors & Hardware
01.2020 - 03.2022
  • Mentored junior project managers and team members to enhance their skills and career growth.
  • Evaluated vendor proposals, selecting those that provided the best value for cost, quality, and timeliness.
  • Maintained schedules to meet key milestones at every project phase.
  • Provided outstanding service to clients through effective communication and prompt issue resolution to facilitate future business opportunities.
  • Partnered with project team members to identify and quickly address problems.

Branch Manager

Precision Doors & Hardware
11.2006 - 12.2019
  • Increased branch profitability by implementing cost-saving measures and streamlining operational processes.
  • Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
  • Strengthened relationships with key clients, securing long-term partnerships and driving revenue growth.
  • Managed branch financials including budgeting, forecasting, and expense tracking for accurate reporting and decision-making support.
  • Optimized branch inventory management practices for improved product availability and reduced stock obsolescence costs.
  • Maintained friendly and professional customer interactions.

Project Manager

Precision Doors & Hardware
01.2001 - 10.2006
  • Managed multiple project types from start to finish, including submittals, product procurement, coordinating deliveries, etc.
  • Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
  • Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
  • Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.

PM Trainee/Estimator

Precision Doors & Hardware
10.1997 - 12.2000
  • Trained in multiple departments within the company to gain a broader knowledge of how our company operates within the industry.
  • Served as second estimator in an expanding contract department.
  • Managed small projects in addition to role as estimator.

Education

Bachelor of Arts - History

George Mason University
Fairfax, VA
12.1994

Skills

  • Client Relationship Management
  • Project Planning
  • P&L and Budget Management
  • Financial Administration
  • Client Liaison
  • Experienced in Comsense

Timeline

Senior Project Manager

Innovative Opening Solutions
04.2022 - Current

Senior Project Manager

Precision Doors & Hardware
01.2020 - 03.2022

Branch Manager

Precision Doors & Hardware
11.2006 - 12.2019

Project Manager

Precision Doors & Hardware
01.2001 - 10.2006

PM Trainee/Estimator

Precision Doors & Hardware
10.1997 - 12.2000

Bachelor of Arts - History

George Mason University
Charles K. Frame II