Charles Noah Morse
Overland Park
Summary
A results-oriented salesperson with 10+ years of experience who builds lasting relationships with prospective customers through active listening, comprehensive product knowledge, and organizational skills to drive growth and customer loyalty.
Overview
11
11
years of professional experience
Work History
Account Manager
Adams Cable Equipment
10.2024 - Current
- Managed client accounts, ensuring satisfaction and retention, and fostering long-term relationships.
- Developed strategies to boost client engagement, achieving measurable growth in account value.
- Analyze client needs and market trends, driving informed decision-making and strategic planning.
- Drove B2B sales with strategic cold-calling and prospecting for new clients
- Gained 20 new accounts within the first quarter leading to lasting relationships and repeat future business
- Sold products/services within all four verticals of the company's capabilities
- Coordinated meetings with prospective customers via Microsoft Teams or in-person
- Utilized time management to ensure satisfaction across all 400 accounts
- Collaborate with cross-functional teams to address client needs, delivering tailored solutions contributing to overall business success.
- Proactively identified government bidding opportunities, establishing valuable connections and sales with municipalities nationwide.
- Retained a successful track record with after-purchase support for all managed accounts
Marketing Manager
Discount Tire
05.2019 - 10.2024
- Managed daily operations of tire sales department across several locations to maximize productivity, ensure efficiency and drive customer satisfaction
- Mentored and trained staff members on product knowledge, sales techniques, and customer service skills
- Resolved customer complaints in a timely manner to ensure customer satisfaction and future business
- Developed strategies to increase tire sales and revenue while maintaining quality products and services
- Conducted regular performance evaluations for staff members, providing constructive feedback and opportunities for improvement
- Ensured compliance with all applicable safety regulations related to tire installation best practices
- Oversaw maintenance of showroom displays to ensure an attractive presentation that entices customers
- Analyzed market trends and competitor activities to stay current with industry standards
- Implemented inventory control procedures to maintain appropriate stock levels and minimize loss
- Led daily meetings regarding business wins/losses from the previous day to maintain team focus and drive growth
- Promoted as the youngest Marketing Manager in the region at the time of promotion
Sales Associate
Home Depot
04.2018 - 08.2018
- Successfully navigated the fast-paced, service-oriented big box retail environment to create positive customer experiences with personalized sales support
- Assisted customers with product selection, store navigation, sales, service and returns
- Supported other team members with receiving, pricing and merchandising
- Maintained a clean and organized sales floor for an optimal shopping experience
Laborer
Johnson County Equipment and Party Rental
03.2016 - 07.2018
- Traveled to venues across the KC metro area to set up large events such as weddings, birthdays, retirements, and more with large tents, tables, chairs, dance floors and drink machines
- Managed retail customer equipment rentals including payment, loading and on-site training as needed
- Inspected and maintained equipment to ensure proper performance and longevity
Sales Representative
Neckmike USA
05.2014 - 11.2016
- Successfully sold a unique motorcycle headset by establishing rapport with potential customers, identifying needs and demonstrating benefits to overcome objections and close the sale
- Attended events including the Chicago International Motorcycle Show, BMW MOA Rally in St
- Paul, Americade rally in Lake George, NY, World of Wheels in KC and more, interfacing with hundreds of people each day
- Responsible for setting up displays and merchandising product for maximum impact
Education
High School -
Spring Hill High School
Spring Hill, KS05.2018
Skills
- Sales
- Customer service
- Team leadership
- Inventory management
- Business development
- Communication
- Product knowledge
- Technical aptitude
- Training
- Operations management
- Lead prospecting
- CRM software
Timeline
Account Manager
Adams Cable Equipment
10.2024 - Current
Marketing Manager
Discount Tire
05.2019 - 10.2024
Sales Associate
Home Depot
04.2018 - 08.2018
Laborer
Johnson County Equipment and Party Rental
03.2016 - 07.2018
Sales Representative
Neckmike USA
05.2014 - 11.2016
High School -
Spring Hill High School
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