Charles Greene

• Account Manager- Aramark GBS - October 2018- Current
• Director- Wyndham Resort Nashville - October 2015-October 2018
• Director- Lebanon Outlet Mall - March 2015- Oct 2015
• Supervisor- Opry Mills Mall January 2014- March 2015

• NRA Pistol Instructor - Insured
• Educated students using customized teaching methods and hands-on curriculum.
• Monitored student performance and offered feedback to support goal achievement.
• Enhanced students' confidence and progress by promoting diligence and determination with difficult tasks.
• Established and communicated clear objectives for lessons and projects.
• Encouraged students to explore individual learning opportunities to expand knowledge of subject areas.

Greene Haven Customs 144.1 is a form 1 FFL focused primarily on custom stippling and frame work on polymer framed handguns. Being an FFL and the sole proprietor I am responsible for tracking all federal documents and log books.

Accounts Payable

Accounts Receivable

Ordering

Order tracking

Customer service

Glock certified armorer

• Coordinated employee schedules according to shift changes and availability.
• Provided ongoing training to address staff needs.
• Complied with company policies, objectives and communication goals.
• Maintained operating schedules to provide effective coverage for key areas and achieve objectives.

• Armed Security
• Verified photo IDs and tickets to allow guests passage.
• Observed patrons and customers to quickly address security situations.
• Maintained high levels of alertness throughout shifts.

• Assisted students, campus staff and visitors with safety escorts.
• Performed security oversight, traffic control and crowd control at special events and campus activities.
• Provided friendly and professional assistance to employees, visitors and customers.
• Maintained high levels of alertness throughout shifts.

Executive Protection

• Identified client needs and worked closely with risk management personnel to ascertain appropriate solutions.
• Understood and followed oral and written directions.
• Prioritized and organized tasks to efficiently accomplish service goals.

• Administered crowd control and broke up disturbances without appearing threatening or intimidating.
• Verified IDs for legal age prior to admission into premises.
• Refused admission to known troublemakers.
• Utilized exceptional interpersonal skills to professionally diffuse altercations.
• Inspected each person to check for weapons or contraband before entering premises.
• Patrolled crowds during events to preserve order and promote security.

• Stayed in frequent communication with security and event staff to smoothly respond to concerns.
• Addressed problems quickly and reported clear information while working under minimal supervision.
• Intervened in fights and other conflicts to de-escalate situations with verbal or physical techniques.
• Maintained high levels of alertness throughout shifts.
• Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
• Maintained calm composure during emergencies while communicating with local law enforcement and emergency response services.

• Inspected vehicle before and after every trip to assess performance and maintenance requirements.
• Demonstrated professional conduct with clients to deliver outstanding customer service.
• Interacted with customers pleasantly to meet needs and drive satisfaction.

• Troubleshot systems and equipment and ran tests to make effective recommendations.
• Operated various diagnostic tools to determine repair plans.