Summary
Overview
Work History
Education
Skills
Licenses Certificates
Alt Phone
Timeline
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CHARLES R. MCSPADDEN

Omaha,NE

Summary

Highly organized and experienced in managing multiple tasks and handling issues. Possesses excellent problem-solving, communication and negotiating skills. Experienced Cargo Agent managing efficient, secure and compliant movement of goods. Expert in maintaining accurate cargo records and resolving customer issues quickly. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

5
5
years of professional experience

Work History

Cargo Specialist

CRMC LLC
06.2023 - Current

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  • Operated cargo handling equipment to facilitate safe and quick loading and unloading of cargo.
  • Streamlined documentation processes to improve accuracy and reduce time spent on administrative tasks related to cargo shipments.
  • Managed complex logistics operations to ensure smooth flow of goods from suppliers to end customers..
  • Entered shipping information into computer system and estimated freight and postal rates.
  • Maintained strong relationships with clients by providing exceptional customer service and addressing any concerns promptly.
  • Examined cargo and freight shipments to check goods' condition.
  • Resolved any customer inquiries or complaints to restore satisfaction.
  • Built working relationships with clients to foster loyalty and encourage repeat business.
  • Liaised with customers provide status updates and explain cargo shipment delays.
  • Strengthened communication skills through regular interactions with others.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
  • Developed and maintained courteous and effective working relationships.
  • Proven ability to learn quickly and adapt to new situations.
  • Passionate about learning and committed to continual improvement.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Gained extensive knowledge in data entry, analysis and reporting.

Press Operator

Malnove
09.2020 - 06.2023
  • Made timely adjustments to machine operations and components to meet demands of different production orders.
  • Followed company policies and OSHA requirements to maintain work safety.
  • Operated press to achieve highest print quality and productivity with minimal scrap.
  • Supported continuous improvement initiatives within the department through constructive feedback and proactive problem-solving efforts.
  • Operated diverse printing presses to produce high-quality printed material within tight deadlines
  • Maintained strict adherence to safety protocols, ensuring a safe working environment for all team members..
  • Removed excess materials during and after runs and collected for reuse or put into removal bins.
  • Installed plates and wash blankets and verified copy checks, correct ink, scores, and barcodes.
  • Oversaw feeding, printing, and delivery process of press machines to maintain specified levels of operationders for quality and accuracy.
  • Moved materials and fixtures such as paperboard rolls, dies and repeats using pallet jacks, hand carts, and forklifts.
  • Upheld housekeeping standards by keeping space clean and free of hazards.
  • Fostered a positive work environment by collaborating closely with fellow team members while maintaining a professional attitude and strong work ethic.

Press Operator

Graphic Packaging
03.2019 - 09.2020
  • Made timely adjustments to machine operations and components to meet demands of different production orders.
  • Followed company policies and OSHA requirements to maintain work safety.
  • Operated press to achieve highest print quality and productivity with minimal scrap.
  • Supported continuous improvement initiatives within the department through constructive feedback and proactive problem-solving efforts.
  • Operated diverse printing presses to produce high-quality printed material within tight deadlines
  • Maintained strict adherence to safety protocols, ensuring a safe working environment for all team members.
  • Maintained strong communication channels with clients throughout printing process.
  • Removed excess materials during and after runs and collected for reuse or put into removal bins.
  • Installed plates and wash blankets and verified copy checks, correct ink, scores, and barcodes.
  • Oversaw feeding, printing, and delivery process of press machines to maintain specified levels of operation.
  • Checked completed work to identify flaws and sort items by grade.
  • Performed thorough inspections of printed materials to guarantee consistent quality and adherence to client specifications.
  • Fostered a positive work environment by collaborating closely with fellow team members while maintaining a professional attitude and strong work ethic.

Education

Certificate - Printing

GATF KS Vocational School

Skills

  • Cargo shipment weighing
  • Customer Assistance
  • Analytical Thinking
  • Critical Thinking
  • Complaint Handling
  • Reading Comprehension
  • Computer Skills

Licenses Certificates

  • Initial Lead Inspector Course, Midwest Training Institute, Inc., 6/1/2013, 6/1/2016
  • Lead workers initial Training Course, Midwest Training Institute, Inc., 6/1/2013, 6/1/2016
  • Sheetfed Press Operator, Graphic Arts Techinical Foundation, 4/1/2004

Alt Phone

(903) 559-0022

Timeline

Cargo Specialist

CRMC LLC
06.2023 - Current

Press Operator

Malnove
09.2020 - 06.2023

Press Operator

Graphic Packaging
03.2019 - 09.2020

Certificate - Printing

GATF KS Vocational School
CHARLES R. MCSPADDEN