Charleston Hankerson
Lauderhill
Summary
Dynamic professional with extensive experience in telecommunications, notably with AT&T, where I excelled in installing, repairing, and troubleshooting complex systems. Skilled in both power and hand tools, I bring a strong foundation in network configuration and a commitment to exceptional customer service. Demonstrated ability to work effectively in team settings, enhancing operational efficiency and customer satisfaction.
Overview
13
13
years of professional experience
Work History
Wire Technician
AT&T
01.2017 - Current
- Installing and repairing telecommunications equipment, such as phone lines, internet cables, and U-verse systems.
- Troubleshooting and resolving customer service issues.
- Educating customers on the use of their services.
- Working both indoors and outdoors, often in various weather conditions.
- Climbing poles and working in confined spaces.
- Using hand and power tools.
Night Loader
Crystal Springs Water
02.2016 - 01.2017
- Loading and Unloading: Efficiently load cases of bottled water, water coolers, and other Crystal Springs products onto delivery trucks using forklifts, pallet jacks, or hand trucks. Unload incoming shipments of empty bottles and supplies.
- Order Fulfillment: Accurately pick and stage orders for delivery routes, ensuring that each truck is loaded with the correct products and quantities.
Enrichment Teacher
YMCA
05.2014 - 07.2014
- Organized games and challenges that promote physical activity among children.
- Helped to develop motor skills and physical development among younger children.
- Taught proper exercise and eating habits to children.
Merchandiser
Dr. Pepper Snapple
02.2012 - 08.2013
- Processed merchandise upon arrival to ensure product availability to consumers.
- Assisted customers and consumers with product location and different concerns.
- Restocked and organized merchandise to efficiently distribute throughout the sales floor.
- Built in-store displays of company merchandise.
Driver Helper
UPS
12.2011 - 01.2012
- Assist the UPS driver on the delivery route.
- Worked in conjunction with the driver to expedite delivery of the packages from
the truck to the customer - Delivered packages to the customer’s' door
Education
No Degree -
Alabama State University
Montgomery, ALHigh School Diploma -
Miami Carol City High School
Miami, FL05-2011
Skills
- Power tool operation
- Hand tool proficiency
- Wire splicing
- Network configuration
- Telecommunications
- Cable installation
- Signal testing
- Teamwork
- Troubleshooting skills
- Safety awareness
Timeline
Wire Technician
AT&T
01.2017 - Current
Night Loader
Crystal Springs Water
02.2016 - 01.2017
Enrichment Teacher
YMCA
05.2014 - 07.2014
Merchandiser
Dr. Pepper Snapple
02.2012 - 08.2013
Driver Helper
UPS
12.2011 - 01.2012
No Degree -
Alabama State University
High School Diploma -
Miami Carol City High School