Summary
Overview
Work History
Education
Skills
Timeline
Community Service
Generic

Charleston Spell

Apex,NC

Summary

Developed strong communication and problem-solving abilities in fast-paced service environment. Proven track record of managing and resolving customer inquiries efficiently and effectively. Seeking to transition into new field where these skills can be leveraged to enhance team performance and customer satisfaction.

Overview

4
4
years of professional experience

Work History

Pool Attendant

Aquatic Management Group
05.2023 - Current
  • As a pool attendant, my responsibilities included ensuring the smooth operation of the pool, checking chemical levels for cleanliness, verifying guest lists for entry, and ensuring the safety of all pool guests.

Crew Member Trainer

Marco's Pizza
01.2024 - 08.2025
  • Mentored new hires, helping them acclimate to the company culture quickly and efficiently.
  • Facilitated open lines of communication between management and crew members, resolving issues promptly to maintain high morale levels.
  • Taught new team members correct procedures for all areas of operations.

Team Member

Qdoba Mexican Eats
01.2022 - 05.2022
  • Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
  • Contributed to team success by completing jobs quickly and accurately.

Crew Member

Romeo's Pizza
10.2021 - 02.2022
  • Took orders, prepared meals, and collected payments.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Promoted a positive work environment through effective communication and teamwork among staff members.

Education

High School -

Apex Friendship High School
Apex, NC
06.2025

Bachelor of Arts - Political Science

University of North Carolina At Charlotte
Charlotte, NC
05-2029

Skills

  • CPR/AED certification obtained June 2023
  • Emergency response readiness
  • Pool maintenance expertise
  • Effective conflict resolution
  • Flexibility in diverse environments

Timeline

Crew Member Trainer

Marco's Pizza
01.2024 - 08.2025

Pool Attendant

Aquatic Management Group
05.2023 - Current

Team Member

Qdoba Mexican Eats
01.2022 - 05.2022

Crew Member

Romeo's Pizza
10.2021 - 02.2022

High School -

Apex Friendship High School

Bachelor of Arts - Political Science

University of North Carolina At Charlotte

Community Service

Food Bank of Central & Eastern North Carolina Volunteer

  • December 2019 - Present

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