Charles Phillips
London,KY
Summary
Highly skilled and dedicated armed security guard with experience in protecting property and ensuring the safety of individuals. Proficient in threat assessment, conflict resolution, and emergency response. Strong communication skills, excellent attention to detail, and a thorough understanding of security protocols and regulations. Committed to maintaining a safe and secure environment through vigilant surveillance and proactive measures.
Overview
11
11
years of professional experience
Work History
Level 2 Armed Guard
Strategic Security Corp.
10.2024 - 11.2024
- Security Operations: Acted as the Point of Contact (POC) for the last two weeks of deployment, conducting regular patrols and surveillance to ensure the safety and security of the premises and lodging attendees.
- Emergency Response: Responded swiftly and effectively to security breaches and emergencies, maintaining a calm and professional demeanor under pressure.
- Access Control: Monitored and controlled access to restricted areas, verifying identification and ensuring only authorized personnel were admitted.
- Customer Service: Provided excellent customer service, assisting guests with inquiries and maintaining a visible and approachable presence.
- Reporting: Documented incidents and security activities in detailed reports, communicating findings to supervisors and law enforcement as necessary.
- Training & Compliance: Stayed updated with the latest security protocols.
Project Manager/ Mechanical Technician
MayBak Equipment Services
09.2021 - Current
- Led quality reviews on projects as a project manager.
- Operated multiple types of equipment.
- Troubleshooting and repairing multiple types of equipment.
- Recruited, interviewed, and hired staff.
- Identified ways to improve efficiency in operations and implemented process changes.
- Planned and administered budgets for tools, equipment, and services.
SUPERVISOR
RTS Solar Works
08.2022 - 03.2024
- Organized workflow tasks to prevent downtime and production gaps.
- Set performance goals for staff members and helped teams meet important deadlines.
- Conducted employee evaluations and documented overall progress.
- Taught company procedures to new employees and increased progress by identifying areas of weakness.
- Communicated employee, customer and workplace needs to managers.
APPRENTICE LINEMAN
Davis H. Elliot
09.2019 - 09.2021
- Operated power-driven machinery and hydraulic tools, enabling crews to properly access and address line issues.
- Performed maintenance and reconducting work in varied weather conditions
- Responded to emergencies and outages that required additional labor and assistance for repairs
- Worked safely while performing new construction, maintenance or repair work of energized and de-energized overhead work
- Upheld safety regulations by strictly following operating standards for each assigned job.
- Assisted in on-the-job training of apprentices and other crew members in maintenance and construction of power lines.
Route Manager
Revenue Boosters
09.2013 - 03.2018
- Scheduled appointments with business owners to sell company's services
- Ability to perform job with little or no supervision
- Acquired over fifty new client locations
- Planned and prioritized daily work schedule.
- Lifting up to 150 lbs, kneeling, squatting, & bending over daily
- Ensured proper completion of field work
- Trained employees
- Investigated customer complaints and resolved problems.
Education
High School Diploma -
North Laurel High School
London, KY05.2007
Skills
- Supervision & Leadership
- Situational Awareness
- Conflict Resolution
- Weapon Proficiency
- Communication
- Decision Making
- Problem Resolution
- Reliable & Trustworthy
- Attention to Detail
- First Aid/CPR
Certifications
- Crowd Control & Mitigation
- Conflict Dedescalation
Timeline
Level 2 Armed Guard
Strategic Security Corp.
10.2024 - 11.2024
SUPERVISOR
RTS Solar Works
08.2022 - 03.2024
Project Manager/ Mechanical Technician
MayBak Equipment Services
09.2021 - Current
APPRENTICE LINEMAN
Davis H. Elliot
09.2019 - 09.2021
Route Manager
Revenue Boosters
09.2013 - 03.2018
High School Diploma -
North Laurel High School
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