Charletta Chapman
Summary
Enthusiastic and hardworking employee with a drive to learn and contribute to group success. Possesses strong administrative, relationship-building, and problem-solving skills.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
20
20
years of professional experience
Work History
School Bus Driver
Krapf Bus Companies
04.2004 - Current
- Developed positive relationships with students, faculty and parents to support continuous rapport and communication.
- Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
- Transported passengers safely along prescribed routes according to tight schedules.
- Assisted in maintaining bus cleanliness with regular sanitizing and disinfecting.
- Obeyed federal, [State] and local traffic laws and regulations to enable safe transportation outcomes for participants.
- Assisted in training new drivers and maintaining driver certifications.
- Inspected and serviced buses on regular basis.
- Kept up to date on local, state and federal regulations related to school bus operations.
- Completed logbooks, incident reports and other daily paperwork.
Asst. Sup. of Special Needs & ECYEH Coordinator
Berks County Intermediate Unit
04.2021 - 04.2023
- I have organized schedules and timelines to ensure efficient transportation.
- I generated and executed innovative transportation ideas.
- My expertise lies in managing transportation logistics and operations, ensuring the smooth and efficient movement of students or people from one place to another.
- Coordinated transportation for Homeless, Special Needs, General Ed, and Early Intervention students in Berks County.
- As part of my job responsibilities, I conducted interviews, provided training, and supervised drivers, aides, dispatchers, and log dispatchers to ensure they met the requirements of their respective roles.
- I have carefully checked the timesheets to ensure their accuracy and authorized the payment accordingly.
- Attended conferences and events to stay up-to-date with industry trends and planning standards.
- I have implemented effective protocols and procedures to manage the planning process. Additionally, I assisted with developing and distributing transportation surveys to gather feedback.
- Several school districts in Berks and surrounding counties were contacted to arrange transportation for students. Consultations were held with drivers and assistants to address transportation needs and concerns.
- Collaborated with parents, superintendents, and staff to meet deadlines and resolve transportation issues.
- Monitored attendance, time sheets, and payroll. Evaluated planning services for improvement.
Education
Bachelor of Science - Business Administration And Management & H R
University of Phoenix
Tempe, AZ06.2025
Skills
- Passenger Safety Management
- Vehicle Maintenance
- Route Coordination
- Vehicle Inspections
- Dependable and Reliable
- Effective Communication Skills
- Dispatching
- Customer-Oriented
- Problem-Solving
- Self-motivated
- Communication
- Great Listener
Reading, exercising, and family
I enjoy reading because it provides me with knowledge which I believe is the key to success. Staying healthy is crucial for me to perform well in both my personal and professional life, which is why I make sure to exercise regularly. My family is my biggest support system and I love them dearly.
Timeline
Asst. Sup. of Special Needs & ECYEH Coordinator
Berks County Intermediate Unit
04.2021 - 04.2023
School Bus Driver
Krapf Bus Companies
04.2004 - Current
Bachelor of Science - Business Administration And Management & H R
University of Phoenix
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