Hi, I’m
Charlette Hurst
Dothan,AL
Summary
Adept at maintaining high standards of cleanliness and service, demonstrated during my tenure at GuestHouse Inn & Suites. Leveraging skills in housekeeping and customer service, I excel in fast-paced environments, ensuring guest satisfaction and hygiene compliance. My ability to work collaboratively while focusing on efficiency and detail has consistently enhanced team performance and customer experience.
Overview
1
year of professional experience
Work History
GuestHouse Inn & Suites, Aspen Management
Housekeeper
05.2023 - 10.2023
Job overview
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
McDonald's
Crew Member
02.2023 - 05.2023
Job overview
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Collaborated with team members to complete orders.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Kept food preparation area, equipment, and utensils clean and sanitary.
Education
Excel High SchoolExcel, AL
High School Diploma from General Studies
05.2017
University Overview
- 3.0 GPA
- Completed AP course in Mathematics
Skills
- Teamwork
- Housekeeping
- Customer service
- Bathroom cleaning
- Mopping and sweeping
- Vacuuming and sweeping
- Health and safety compliance
- Bed making proficiency
- Kitchen cleaning
- Residential cleaning
- Excellent oral and written communication
- Folding clean laundry
- Physically strong
- Sorting and washing laundry
- Complex Problem-solving
- FLUENT IN LANGUAGE
- Laundry management
- Product knowledge
- Focused and detail-oriented
- Hardworking
- Cleaning methods
- Time management
- Multitasking and prioritizing
- Team support and collaboration
- Professional and courteous
Timeline
Housekeeper
GuestHouse Inn & Suites, Aspen Management
05.2023 - 10.2023
Crew Member
McDonald's
02.2023 - 05.2023
Excel High School
High School Diploma from General Studies
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