Charlette Oyekoya
Riverview,FL
Summary
I have been employed with the Hillsborough County Sheriff's Officer for over 26 years. I have grown with the Agency and I would like to continue that growth by becoming a General Manager I. I bring with me the experience of being a Booking Clerk, for approximately 10 years, a Detention Class Specialist for approximately 3 years, and presently, a Manager for 15 years. Every job growth prepared me for the next, Every job prior, within the Hillsborough County Sheriff's Office, instilled in me the tools, experience, and skills that will make me a great candidate for the position of General Manager I. As a manager, I have trained employees, counseled staff, worked with Sworn employees and acted as General Manager I, in the absence of my supervisor. I, also,trained one of the GMI's in the area.
Overview
27
27
years of professional experience
Work History
Manger
Hillsborough County Sheriff's Office
02.2008 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize to performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Onboarded new employees with training and new hire documentation.
- Monitored and analyzed performance of staff and co-workers to identify areas of improvement and make necessary adjustments.
- Maintained positive agency relations by addressing problems head-on with staff, co-workers, other agencies and and the public. Implementing successful and productive work schedule.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Voiced concerns from staff in order to motivate, support and boost morale.
- Interviewed employees for positions in Records and Classification.
- Managed and worked as General Manager when necessary.
Detention Class Specialist
Hillsborough County Sheriff's Office
02.2006 - 11.2008
- Wrote reports and maintained logs of inmate activities and behaviors.
- Conducted movements of inmates to and from pods, on a daily basis, within our computer system.
- Answered questions from an inmate about his/her charges, our process and their bond amounts.
- Processed inmate files to get them ready for First Appearance Court.
- Processed prisoners through appropriate identification and documentation processes as part of facility booking procedures.
- Prepared reports to document incidents and violations.
- Documented inmate behavior, past incarcerations and degree of charges in order to properly assess them for placement throughout our facility.
Booking Clerk
Hillsborough County Sheriffs Office
08.1996 - 02.2006
- Provided highly leveled professional service to each individual by considering the type of environment I worked in.
- Intake and process Criminal Report Affidavits from law enforcement and other agencies. Ensure that charges and Criminal Report Affidavits are accurately generated in our system.
- Reviewed and updated charges and information to maintain up-to-date files for a proper booking service.
- Managed teletypes and correspondence between agencies, locally, nationally and internationally for processing purposes.
- Answered phone calls from co-workers, sworn staff, civilians, and other agencies concerning inmates, and requested information.
- Produced and interviewed arrestees to start their process within our facility.
- Skilled at working independently in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked effectively in fast-paced environments.
- Passionate about learning and committed to continual improvements.
Education
Bachelor of Arts - Social Work
University of South Florida
Tampa, FL01.2005
Skills
- Productivity Performance
- Staff Relationship Manager
- Collaborate with other shifts
- Scheduling and Coordinating
- Administration and Reporting
- Managing Employee Relations
- Coaching and Mentoring
- Managing Multiple Tasks
- Team Leadership
- Managing Files and Records
- Employee Training
- Performance Tracking and Evaluations
- Staff Management
- Managing Operations and Efficiency
- Verbal and Written Communication
- Overseeing Employees
Timeline
Manger
Hillsborough County Sheriff's Office
02.2008 - Current
Detention Class Specialist
Hillsborough County Sheriff's Office
02.2006 - 11.2008
Booking Clerk
Hillsborough County Sheriffs Office
08.1996 - 02.2006
Bachelor of Arts - Social Work
University of South Florida
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