Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Charlette Wilson

Houston,TX

Summary

Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds.

Overview

15
15
years of professional experience
1
1
Certification

Work History

CNA

Shiftkey
11.2022 - Current
  • Delivered individualized patient care to 20 patients by documenting observations, administering treatments, and evaluating patient needs.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Cared for residents and patients in various specialty facilities and delivered high-quality support to meet needs.
  • Performed routine rounds
  • Assist with Activities of Daily Living
  • Perform Hygiene Care
  • Measure fluid intake and output
  • Empty Colostomy bags
  • Maintain cleanliness and assure comfort and support of Patients and Residents
  • Turned and repositioned bedbound patients to prevent bed sores and maintain comfort
  • Assist with feeding and monitored intake to help patients achieve nutritional objectives
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels

Hostess

Another Broken Egg Cafe
07.2018 - 07.2021
  • Greet customers as they enter restaurant, take reservations or place customers on a waiting list
  • Escort customers to their seats and provide menus
  • Handle incoming phone calls and customer inquiries about the restaurant hours, reservation, and menus
  • Expedite orders
  • Cash out takeout orders upon customer arrival.

Hostess

Royal House Oyster Bar
02.2016 - 04.2019
  • Greet customers as they arrive in a friendly manner
  • Seat guests if there is no wait time
  • Follow proper rotation to assure all servers are receiving tables
  • Provided excellent customer service
  • Work from iPads
  • Maintain a clean work environment
  • Work well independently as well as a team player
  • Proficient in paying attention to details according to menus as well as assisting with guest needs.

Cashier/food service worker

Sodexo
08.2012 - 02.2016
  • Kept students aware of their balances.
  • Assure students are following nutrition guidelines by having fruit, vegetables, and grains upon meal trays.
  • Prep breakfast and lunch before student arrival
  • Serve on food service line
  • Work concession games
  • Established clean work environment
  • Conducted inventory counts by adding each item in stock and documenting in computer system
  • Lifted up to 40 lbs. pounds at once and used forklift to move heavier load
  • Performed cash, card and check transactions to complete customer purchases
  • Demonstrated product features, answered questions and redirected objections to highlight positive aspects

Caregiver

Bedside Homecare
New Orleans, LA
02.2009 - 02.2012
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping for 5 patients per week
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Transported individuals to events and activities, medical appointments, and shopping trips.
  • Assisted patients with self-administered medications.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Completed regular check-ins and progress report for each client.
  • Provided compassionate and patient-focused care to cultivate well-being.
  • Liaised with key accounts to deliver targeted administrative household support.
  • Maintained strong connections within caregiver community to gain continuous knowledge.

Education

No Degree - CNA

Memorial City Rehabilitation Center
Memorial City Texas
06.2022

Medical Assistant Certification -

Eastern College
New Orleans, LA
01.2012

Diploma -

Marque Learning Center
New Orleans, LA
01.2009

Skills

  • Complex Problem-Solving
  • Compassionate Communication
  • Electronic Charting
  • Time Management
  • Observation
  • Empathy
  • Patience
  • Physical Strength and Stamina

Certification

  • CNA - Certified Nurse Assistant
  • CPR Certified

Timeline

CNA

Shiftkey
11.2022 - Current

Hostess

Another Broken Egg Cafe
07.2018 - 07.2021

Hostess

Royal House Oyster Bar
02.2016 - 04.2019

Cashier/food service worker

Sodexo
08.2012 - 02.2016

Caregiver

Bedside Homecare
02.2009 - 02.2012

No Degree - CNA

Memorial City Rehabilitation Center

Medical Assistant Certification -

Eastern College

Diploma -

Marque Learning Center

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Charlette Wilson