Charley Ann Armbruster
Colorado Springs,CO
Summary
Passionate and dedicated cosmetology graduate with hands-on experience in customer service, client relations, and salon management. Skilled in communication, organization, and customer satisfaction, with a background in providing exceptional service in hospitality and salon environments. Eager to bring expertise to a dynamic salon setting to grow in clientele and continue professional development.
Overview
4
4
years of professional experience
Work History
Hostess / Bar Back
Tbyrd's Tacos and Tequila
06.2023 - 01.2024
- Greeted guests, managed food running, and processed to-go orders
- Assisted with various tasks including table setup, dish management, and customer service
Receptionist / Salon Assistant
Canyon River Spa and Salon
10.2021 - 08.2022
- Scheduled appointments, welcomed clients, and provided tours of the salon
- Maintained salon cleanliness, managing laundry and sanitization
- Educated clients on products, offering recommendations based on their individual needs
Receptionist / Customer Service
Catamount Ranch and Club
08.2019 - 07.2021
- Responded to member inquiries and managed reservations efficiently using spreadsheets
- Ensured a professional environment, meeting members' needs with courtesy and professionalism
- Maintained cleanliness and organization within the reception and lounge areas
Hostess
Three Peaks Grill
02.2021 - 05.2021
- Managed dinner reservations and welcomed guests upon arrival
- Prepared and maintained tables for seamless guest experiences
- Performed opening and closing tasks, including phone duties and menu presentation
Education
Cosmetology -
Paul Mitchell Cosmetology School
Colorado Springs, CO03.2024
Montana State University
Bozeman, MTColorado Mountain College
Steamboat Springs, COHigh School -
Steamboat Springs High School
Steamboat Springs, CO06.2021
Skills
- Mathematics
- Fine Arts
- Design
- Organization
- Communication
- Problem Solving
- Sales
Introduction
I grew up in Steamboat Springs, Colorado, where I was born. For school, I relocated to Bozeman, Montana, where I also began working at a salon. Later, I made the decision to continue my cosmetology studies and relocate to Colorado Springs, which is closer to my home. Soon I hope to work in a salon and continue to grow and gain clientele.
Skills directly related to Cosmetology
- Cosmetology: Product Knowledge, Client Consultations, Customer Service, Hair Cutting, Coloring, Styling
- Organization: Time Management, Salon Cleanliness, Task Prioritization
- Communication: Active Listening, Client Relations, Problem-Solving
- Sales: Product Recommendations, Upselling, Client Retention
Hobbies and Interests
- Skiing
- Fishing
- Art
- Hiking
Timeline
Hostess / Bar Back
Tbyrd's Tacos and Tequila
06.2023 - 01.2024
Receptionist / Salon Assistant
Canyon River Spa and Salon
10.2021 - 08.2022
Hostess
Three Peaks Grill
02.2021 - 05.2021
Receptionist / Customer Service
Catamount Ranch and Club
08.2019 - 07.2021
Cosmetology -
Paul Mitchell Cosmetology School
Montana State University
Colorado Mountain College
High School -
Steamboat Springs High School
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