Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
2
2
years of professional experience
Work History
Starbucks Clerk /Customer Service Representative
Harris Teeter
Nags, NC
05.2023 - Current
Operated cash register to process cash, check, and credit card transactions.
Generated daily reports of sales activity for management review.
Processed customer orders promptly and accurately.
Delivered high-quality customer service through deep commitment to knowledge and performance.
Communicated with customers and employees to answer questions or explain information.
Assisted customers with inquiries and complaints in a professional manner.
Concessions Worker/Usher/Cashier
RC Theatres Movies 8
Elizabeth City, NC
05.2022 - 01.2023
Stocked concession stands with supplies and food items.
Cleaned concession area including counters, floors, equipment, and utensils.
Provided customer service by greeting patrons, answering questions, and resolving complaints.
Operated cash registers to process payments from customers.
Received deliveries of food items and stocked shelves accordingly.
Maintained a clean working environment by sweeping floors and emptying trash cans regularly.
Restocked merchandise when needed throughout the day.
Communicated effectively with co-workers in order to ensure smooth operation of concessions stand activities.
Assisted in training new employees on proper concession stand operations.
Housekeeper
Fairdield Inn & Suites Airport
Greensboro, NC
01.2023 - 04.2023
Cleaned bathrooms, including toilets, tubs, showers and sinks.
Changed bed linens and towels, tidied up rooms.
Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
Emptied trash receptacles throughout the property.
Responded to requests from guests regarding housekeeping needs.
Reported any maintenance issues or damage to supervisors immediately.
Delivered requested items such as extra pillows or blankets to guest rooms.
Followed safety procedures when handling hazardous materials.
Provided information about hotel services upon request from guests.
Customer Service
Food Lion
N, NC
04.2022 - 08.2022
Food Lion 2Go
Identified needs of customers promptly and efficiently.
Assisted with customer requests and answered questions to improve satisfaction.
Exceeded customer satisfaction by finding creative solutions to problems.