Charley Crittenden
Clute,TX
Summary
Driven professional with a track record of enhancing operational efficiency and customer satisfaction at Kevin Rosenbaum/Brian's BBQ. Excelled in team management and complaint resolution, significantly improving service delivery. Skilled in maintaining equipment and managing staff, demonstrating a commitment to excellence. And always willing to learn from other experienced employees.
Overview
3
3
years of professional experience
Work History
Yard and Landscaping Attendant
Jane of the Jungle Lawn Care
06.2023 - Current
- Maintained grounds by trimming, weeding, and general clean-up.
- Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
- Performed planting, watering, mulching, and edging of lawns.
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Assisted in handling customer inquiries and suggestions, working with them to provide a tailored service.
Shift Manager/Key Holder
Kevin Rosenbaum/Brian's BBQ
09.2022 - 04.2023
- Trained new employees on company policies, procedures, and job-specific tasks to ensure their success in the role.
- Oversaw cash handling procedures, maintaining accurate records of transactions and preventing discrepancies.
- Delegated tasks effectively among team members based on their strengths and skill sets leading to greater productivity levels.
- Maintained store cleanliness throughout the day to create a welcoming atmosphere for both customers and staff members alike.
Order Fulfiller
Target
08.2021 - 08.2022
- Achieved production targets by maintaining high productivity levels and communicating with team members regarding orders and fulfillment.
- Printed labels, packaged boxes, and loaded into outbound containers.
- Pulled orders quickly to maintain demanding productivity goals.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
Education
High School Diploma -
Texas Virtual Academy/ K12 Program
06.2022
Skills
- Complaint resolution
- Key holder experience
- Team Management
- Customer Service
- Staff Management
- Maintaining equipment
Timeline
Yard and Landscaping Attendant
Jane of the Jungle Lawn Care
06.2023 - Current
Shift Manager/Key Holder
Kevin Rosenbaum/Brian's BBQ
09.2022 - 04.2023
Order Fulfiller
Target
08.2021 - 08.2022
High School Diploma -
Texas Virtual Academy/ K12 Program
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