Host/security
Anna’s Gaming Cafe
2017 - 2023
- Welcomed guests, ensuring a positive initial experience.
- Coordinated seating arrangements to optimize flow during peak hours.
- Managed reservations using point-of-sale systems efficiently.
- Assisted in training new hosts on customer service protocols.
- Monitored dining area cleanliness and ambiance for guest satisfaction.
- Handled customer inquiries and resolved issues to maintain service quality.
- Supported promotional events by providing excellent guest interactions.
- Answered customer questions about hours, seating, and menu information.