Charley Quillian
Summary
Junior double-majoring in English and Communications with a minor in Spanish. Adaptable communications expert with experience in public affairs, client relations, and multicultural engagement. Works effectively in high-pressure environments while maintaining exceptional interpersonal communication skills. During an internship at a Public Affairs and Relations firm representing high-profile clients, I demonstrated strong organizational and communication skills to ensure each client received the best support possible. Conversational fluency in Spanish, with experience assisting Spanish-speaking clients in a wide range of work environments. Having completed multiple Spanish immersion programs and a semester abroad in Spain, I am committed to achieving complete fluency and implementing the language in public relations and brand management.
Overview
1
1
year of professional experience
Work History
Public Affairs Intern
Forbes Tate Partners
Washington, DC
05.2025 - 08.2025
- Executed research and analysis of policy issues impacting clients and their priority initiatives.
- Prepared concise reports summarizing key findings for public affairs strategies and initiatives.
- Initiated study on social media campaigns of competitors to make recommendations leading to a successful increase in the firm’s own social media engagement.
- Event planning team member coordinating logistics for grassroots community meetings and forums.
- Monitored media coverage to identify trends and inform strategic communication efforts.
Brand Representative
Abercrombie & Fitch
Washington, DC
05.2024 - 08.2024
- Provided excellent customer service, resulting in positive feedback and repeat business.
- Enhanced sales performance and experience for Spanish-speaking customers.
- Undertook many roles from opening and setting up to closing and having the store ready for the next shift.
- Showed understanding of customers' personal style and preferences when offering product advice.
- Handled customer complaints professionally, resolving issues promptly to maintain positive brand perception and customer satisfaction.
Education
Bachelor of Arts - English, Communications, And Spanish
Tulane University
New Orleans, LA05-2027
High School Diploma -
Georgetown Day School
Washington, DC05-2023
Skills
Critical Thinker
Positive Attitude
Calm approach
Active Listener
Excellent Collaborator
Manage deadlines in a fast-paced environment
Accomplishments
- Implemented the efficiency of media tracking by creating Excel spreadsheets, streamlining the process of monitoring client mentions and policy coverage.
- Initiated a competitor social media tracking test to successfully boost online engagement by developing and scheduling content that increased the firm's social media following.
- Received special recognition for initiative and subsequent success of the company’s final summer post, as that post was one of the most engaged posts of the year.
- Organized events for client outreach, such as canvassing Capitol Hill on behalf of firm clients, grassroots literature drops, and serving as a site selection team member for client and company events.
Timeline
Public Affairs Intern
Forbes Tate Partners
05.2025 - 08.2025
Brand Representative
Abercrombie & Fitch
05.2024 - 08.2024
High School Diploma -
Georgetown Day School
Bachelor of Arts - English, Communications, And Spanish
Tulane University
Volunteer work
- Volunteered at Langston Hughes Academy in New Orleans, Louisiana. Taught geometry concepts to middle school students, fostering both academic confidence and meaningful connections with my group.
- Volunteered with Acción Callejera in Santiago, Dominican Republic, supporting programs that empower at-risk youth through sports, cultural, and educational activities.
- Volunteered with Lowcountry Food Bank in South Carolina to support food distribution efforts and community outreach programs serving food-insecure families.