Charley Rock
Los Angeles,CA
Summary
Dynamic professional with a strong track record in high-pressure environments, successfully enhancing customer satisfaction and streamlining operations at Brandy Melville. Expertise in training and development complements exceptional problem-solving and organizational skills. Proven ability to foster team leadership while demonstrating physical capability in operational tasks. Dedicated to achieving operational excellence and driving team performance.
Overview
4
4
years of professional experience
Work History
Keholder
Brandy Melville
Newport Beach, CA
06.2022 - 10.2024
- Effectively handled tasks in bustling environments.
- Ensured efficient and welcoming support for all customer inquiries.
- Recommended products to customers, boosting sales and customer satisfaction.
- Expedited stock placement for quick customer access.
- Opening and closing procedures for registers, fitting rooms, floors, and bathrooms.
- Ensured orderly and organized work environment consistently.
- Capable of lifting weights up to 75 lbs.
- Assigning tasks to sales associates for the day, and making sure they stay on task, as well as keeping a calm, kind attitude.
Sales Associate
Journeys Shoes
Irvine, CA
03.2021 - 05.2022
- Organizing stock according to the SKU.
- Provided extra offerings aligned with customers' potential interests.
- Cultivated strong customer relationships.
- Managed cash transactions efficiently and accurately.
- Maintained clean, stocked, and organized displays consistently.
- Handled lifting tasks weighing up to 50 lbs.
- Followed ladder safety regulations to maintain operational security.
Education
Associate of Occupational Studies - Automotive
Universal Technical Institute
Long Beach, CA06-2025
GED -
Corona Del Mar Highschool
Newport Beach, CA10-2023
Skills
- Verbal communication
- Problem-solving
- Organization
- Multitasking Abilities
- Training & Development
Timeline
Keholder
Brandy Melville
06.2022 - 10.2024
Sales Associate
Journeys Shoes
03.2021 - 05.2022
Associate of Occupational Studies - Automotive
Universal Technical Institute
GED -
Corona Del Mar Highschool
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