Charley Aka (Frank) Rogers

Work closely with scheduling, upper management, instruct employees in tufting/warping and training for all positions. Train mechanics and watch quality issues. Purchase parts and inventory for equipment. Help maintain machinery and assure PM schedules were maintained. Was a start up business and we started with installing a new CMC, continued with two more new ones and started purchasing used equipment and converting into what we needed. Ending with machine 8 under construction when I left. At that time 7 machines in production, starting with a bare floor and ending with a strong running operation with good solid contracts and cash flowing well. My duties covered everything within the walls of tufting warping shipping.

• Managed daily operations to ensure efficient carpet production processes.
• Coordinated staff schedules to optimize workflow and resource allocation.
• Supervised quality control checks to maintain product standards and consistency.
• Implemented training programs for new employees on equipment and procedures.
• Oversaw inventory management to ensure adequate supplies for production needs.
• Facilitated communication between departments to streamline project execution.
• Resolved employee concerns by fostering a positive workplace culture and collaboration.
• Enforced safety protocols to promote a secure working environment for staff.
• Monitored staff performance and addressed issues.
• Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
• Provided leadership during times of organizational change or crisis situations.
• Assigned tasks to associates to fit skill levels and maximize team performance.
• Maintained up-to-date records of employee attendance, payroll information, vacation requests.
• Recruited and hired qualified candidates to fill open positions.
• Resolved conflicts between employees by providing guidance on company policies and procedures.
• Established processes to ensure efficient workflow throughout the organization.
• Implemented process improvements, resultingin an increase in operational efficiency.
• Resolved customer complaints and issues promptly, maintaining a positive brand image.
• Enhanced team morale and retention through recognition programs and career development opportunities.
• Remained calm and professional in stressful circumstances and effectively diffused tense situations.
• Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
• Reviewed completed work to verify consistency, quality, and conformance.