Summary
Overview
Work History
Education
Skills
Timeline
Generic

Charli Birtciel

Schertz

Summary

Detail-oriented professional with experience in high-pressure medical environments, skilled in communication, multitasking, and critical decision-making. Proven ability to gather and relay accurate information, manage urgent situations, and remain calm under stress. Seeking to transition into 911 dispatching to apply these skills in emergency response and public safety.

Overview

6
6
years of professional experience

Work History

Veterinary Nurse

Hill Country Animal Hospital
Helotes, TX
04.2025 - Current

Responsibilities: assisted medical staff in high-pressure environments requiring quick decision-making and accuracy. Gathered and documented critical information to support timely care while administering medications and performing technical procedures in accordance with strict protocols. Managed high-volume calls, including urgent situations, maintaining calm and professional communication. Prioritized multiple tasks and effectively de-escalated client concerns in fast-paced, time-sensitive settings.

Manager's Assistant

Axeshack
Cibolo, TX
05.2023 - 12.2024

Responsibilities: Assisted in the development and opening of Axeshack, supporting daily operations and setup. Provided hands-on support with facility preparation, including cleaning, organizing, and preparing activity areas. Completed digital tasks such as taking photos and creating company documents. Served as a delivery driver for events, ensuring timely and reliable service.

Veterinary Nurse Coordinator

Chisholm Trail Veterinary Clinic
New Braunfels, TX
09.2020 - 04.2023

Responsibilities: Monitoring anesthesia and supported surgical and post-operative care in high-pressure environments. Handled emergency situations and coordinated workflow to ensure efficient patient care while managing appointment flow and prioritizing tasks in fast-paced, time-sensitive settings. Trained staff on clinical procedures, scheduling, and proper protocols to maintain accuracy and consistency. Communicated effectively with team members and clients, including managing difficult situations with professionalism.

Education

Bachelor of Arts - Modern Languages

The University of Texas At San Antonio
San Antonio, TX
05-2026

Associate of Arts - English Composition

Tarrant County College
Fort Worth, TX
08-2015

Skills

  • Communication
  • Documentation
  • Multitasking & Prioritization
  • Critical Thinking & Decision-Making
  • Attention to Detail & Protocol Adherence
  • Animal Medicine and Husbandry

Timeline

Veterinary Nurse

Hill Country Animal Hospital
04.2025 - Current

Manager's Assistant

Axeshack
05.2023 - 12.2024

Veterinary Nurse Coordinator

Chisholm Trail Veterinary Clinic
09.2020 - 04.2023

Bachelor of Arts - Modern Languages

The University of Texas At San Antonio

Associate of Arts - English Composition

Tarrant County College