Charlicia Cater
Union City,GA
Summary
Dynamic warehouse professional with proven expertise at Amazon in order picking and processing. Skilled in material handling and workplace cleanliness, I enhanced order fulfillment rates through effective time management. A quick learner with strong customer service abilities, I consistently met productivity goals while ensuring safety and accuracy in all operations.
Warehouse professional with strong focus on accuracy, efficiency, and safety. Skilled in inventory management, order picking, and logistics coordination. Known for reliability, adaptability, and effective teamwork to meet shifting demands and achieve results. Adept at using warehouse management systems and maintaining organized workspaces.
Experienced with precise order picking and inventory management. Utilizes effective organizational strategies to ensure accurate and timely order fulfillment. Knowledge of warehouse safety protocols and efficient workflow processes.
Reliable Warehouse Assistant with Number years of experience managing shipping, receiving and inventory operations. Excellent record of success in inventory audits and product staging. Dedicated to accurate record-keeping, worksite safety, and timely issue resolution.
Hardworking Warehouse Picker knowledgeable in using modern warehouse equipment and techniques. Possesses excellent multitasking, problem-solving and communication skills.
Overview
9
9
years of professional experience
Work History
Warehouse Picker
Amazon
Union City, GA
05.2025 - 02.2026
- Operated handheld scanners to accurately pick and track inventory items.
- Maintained organization of warehouse shelves to ensure efficient retrieval of products.
- Collaborated with team members to meet daily picking targets and deadlines.
- Followed safety protocols to minimize risks and maintain a safe working environment.
- Conducted quality checks on picked items to ensure accuracy before shipment.
- Adapted quickly to changing priorities and managed time efficiently during peak hours.
- Used scanners to quickly locate and track items in warehouse.
- Operated pallet jacks to safely transport goods from warehouse to shipping area.
- Increased order fulfillment rates by implementing effective time-management strategies during peak periods.
- Pulled orders quickly to maintain demanding productivity goals.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
- Picked and packed order items.
- Used appropriately sized boxes to pack products with care, minimizing shifting and damage during transport.
Warehouse Agent
Unifi
Atlanta, GA
12.2023 - 04.2024
- Operated forklifts and pallet jacks for efficient material handling
- Loaded and unloaded shipments with attention to safety protocols
- Organized inventory in accordance with established procedures
- Collaborated with team members to streamline packing processes
- Implemented best practices for cleanliness and organization within the warehouse
- Shipped material and performed boxing, packing, labeling, and preparation of related documents.
- Performed routine maintenance on equipment, ensuring proper functionality and reducing downtime due to malfunctions or breakdowns.
- Adhered strictly to OSHA guidelines when handling hazardous materials, protecting both personal health as well as that of fellow workers.
- Collaborated with team members to meet deadlines and complete tasks in a timely manner.
- Managed returned goods process, inspected returns for damage or defects; issued appropriate credits; restocked merchandise back into inventory.
- Worked closely with other departments such as procurement and sales teams to coordinate deliveries based on demand forecasts.
- Increased order accuracy by carefully picking, packing, and double-checking items before shipment.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as Number pounds.
- Packed, secured, labeled and applied postage to materials to prepare items for shipment.
Janitorial Assistant
NAS Aviation
Atlanta, GA
06.2023 - 01.2024
- Maintained cleanliness of aviation facilities, ensuring adherence to safety and sanitation standards.
- Assisted in inventory management by tracking cleaning supplies and equipment usage.
- Operated industrial cleaning equipment, including floor scrubbers and vacuums, with proficiency.
- Supported team members in daily tasks, fostering a collaborative work environment.
- Implemented best practices for waste disposal, enhancing environmental compliance efforts.
- Enhanced cleanliness by performing regular sweeping, mopping, and vacuuming tasks.
- Trained new staff on cleaning procedures and safety protocols, promoting a culture of safety awareness.
- Improved overall appearance of the facility with thorough dusting and polishing procedures.
- Maintained a healthy environment by disinfecting surfaces and removing trash daily.
- Promoted safety by promptly addressing spills and other potential hazards.
- Assisted in the training of new janitorial assistants on department policies, procedures, and safe work practices.
- Managed time efficiently while adhering to a strict schedule of daily, weekly, and monthly cleaning tasks to keep facilities looking their best at all times.
- Increased customer satisfaction by consistently maintaining restrooms in pristine condition.
- Enhanced team productivity with introduction of rotating cleaning schedule.
- Facilitated welcoming atmosphere by attending to details in guest and public areas.
- Reduced downtime in common areas by efficiently coordinating cleaning during low-traffic hours.
- Increased accessibility by keeping walkways and entrances clear of debris and obstructions.
- Implemented detailed cleaning checklist, improving thoroughness of cleaning tasks.
- Supported emergency cleaning requests, ensuring rapid response to unforeseen situations.
- Improved restroom sanitation, receiving positive feedback from building occupants.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
Food Cashier
Wendys Restaurant
Atlanta, GA
04.2021 - 12.2021
- Monitored inventory levels, reporting discrepancies to management for prompt resolution.
- Operated and sanitized kitchen and food preparation equipment.
- Handled customer complaints professionally, resolving issues promptly and courteously.
- Explained current promotions and new menu items.
- Trained new employees on cashier duties, company policies, and customer service best practices.
- Operated cash register to process sales transactions, handle cash and make change.
- Managed cash register operations accurately, maintaining proper cash balances at the end of each shift.
- Utilized product knowledge of foods and beverages to make suggestions to customers.
- Provided correct change to customers while following cash handling policies and procedures.
- Replaced CO2 tanks and soda syrups when depleted.
- Performed cash, card, and check transactions to complete customer purchases.
- Used POS system to enter orders, process payments and issue receipts.
- Handled cash with high accuracy and took care to check bills for fraud.
- Worked with floor team and managers to meet wide range of customer needs.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Maintained cleanliness and organization of workstations to ensure food safety standards.
- Adapted quickly to changing menu items and promotions, ensuring accurate information delivery to customers.
Warehouse Clerk
DHL Supply Chain
Union City, GA
09.2020 - 09.2021
- Operated warehouse equipment, ensuring timely and accurate shipment of products.
- Received and processed incoming shipments, verifying quantities and condition of goods.
- Maintained inventory accuracy through regular cycle counts and reconciliation processes.
- Organized storage areas for optimal space utilization and efficient picking operations.
- Utilized forklift and other warehouse equipment to safely load and unload pallets and containers.
- Improved inventory accuracy with consistent cycle counting and data entry into the warehouse management system.
- Managed incoming shipments by verifying product details against purchase orders, ensuring accurate inventory levels.
- Collaborated with team members to complete daily tasks efficiently, meeting warehouse performance goals consistently.
- Checked packages and merchandise for damage and notified vendors.
- Optimized space utilization within the warehouse through strategic reorganization of products based on size, weight, and demand patterns.
- Communicated with teammates and supervisors to maintain smooth operations and quickly handle any issues impacting warehouse operations or customer satisfaction.
- Simplified order picking process with proper labeling and storage of products, reducing search time for items during fulfillment.
- Communicated with vendors and suppliers to verify timely delivery of goods.
Sales Associate
Auntie Anne's Pretzels
Lenox, GA
07.2019 - 01.2020
- Operated cash register efficiently, processing transactions accurately and handling cash responsibly.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Assisted in maintaining cleanliness and organization of work area to enhance customer experience.
- Supported inventory management by restocking supplies and monitoring product levels regularly.
- Engaged customers with product knowledge to promote special offers and increase sales.
- Built relationships with customers to encourage repeat business.
- Answered customer questions about sizing, accessories, and merchandise care.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Food Cashier
McDonald's Restaurant
Atlanta, GA
07.2017 - 12.2017
- Processed customer transactions efficiently using point-of-sale systems.
- Provided exceptional customer service, addressing inquiries and resolving concerns promptly.
- Maintained cleanliness and organization of workstations to ensure food safety standards.
- Assisted in training new cashiers on operational procedures and customer interaction techniques.
- Adapted quickly to changing menu items and promotions, ensuring accurate information delivery to customers.
- Resolved customer complaints independently or with aid of supervisor.
- Maintained a clean and organized workspace, contributing to a positive customer experience.
- Supported team members during high-volume periods by assisting with food preparation tasks when necessary.
- Provided exceptional service by greeting customers with a friendly demeanor and answering questions knowledgeably.
- Promoted upselling techniques for combo meals, resulting in increased sales revenue.
- Balanced cash drawer consistently at the end of each shift, ensuring accuracy in daily financial reports.
- Assisted in restocking food items and condiments, ensuring efficient service during peak hours.
- Entered food and beverage orders into POS system.
- Maintained a safe environment for both employees and customers by adhering to established safety guidelines.
Education
GED - Business Education
Atlanta Metropolitan State College
Atlanta, GASkills
Product labeling
Heavy lifting
Order picking and processing
Material handling
Package handling
Stock organization
Shipping and packaging
Workplace cleanliness
Warehouse organization
Loading and unloading
Order preparation
Paperwork processing
Pallet jack handling
Picking and processing
Software use
Warehouse auditing
Barcode scanning
Order picking
Shipping and receiving
RFID scanning
Quick learner
Customer service
Stocking
Critical thinking
Product signage and labeling
Timeline
Warehouse Picker
Amazon
05.2025 - 02.2026
Warehouse Agent
Unifi
12.2023 - 04.2024
Janitorial Assistant
NAS Aviation
06.2023 - 01.2024
Food Cashier
Wendys Restaurant
04.2021 - 12.2021
Warehouse Clerk
DHL Supply Chain
09.2020 - 09.2021
Sales Associate
Auntie Anne's Pretzels
07.2019 - 01.2020
Food Cashier
McDonald's Restaurant
07.2017 - 12.2017
GED - Business Education
Atlanta Metropolitan State College