Summary
Overview
Work History
Timeline
Generic

Charlie Allen

Seymour,TN

Summary

Resourceful service technician recognized for efficiency in troubleshooting, diagnosing and repairing HVAC systems. Excellent time management, communication and multitasking abilities paired with proficiency in installation operations.

Overview

20
20
years of professional experience

Work History

HVAC-R Service Technician

Volunteer Mechanical
08.2015 - Current
  • Maintained a high level of professionalism in all interactions with clients, consistently receiving positive feedback for exceptional service.
  • Reviewed technical documentation to complete equipment maintenance and repair.
  • Increased customer satisfaction by providing prompt and efficient on-site support for technical issues.
  • Operated hand tools and power equipment according to company safety procedures.
  • Established positive customer relationships by providing punctual, cost-effective solutions.
  • Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
  • Followed safety procedures to avoid injuries in field.
  • Provided hands-on training to junior technicians, fostering a culture of continuous improvement within the team.
  • Strengthened relationships with customers by understanding their needs and delivering tailored solutions that exceeded expectations.
  • Streamlined service processes, documenting repair procedures and creating comprehensive reports for each job completed.
  • Enhanced system performance through troubleshooting, diagnosing, and repairing complex electronic and mechanical systems.

Sheet Metal Mechanic

Volunteer Mechanical
08.2013 - 08.2015

Lead HVAC Installer

D&S Builders
09.2011 - 08.2013
  • Maintained a clean, organized workspace during installations and repairs, demonstrating respect for clients'' properties and minimizing disruptions.
  • Located and marked pipe positions, hole passages and duct connections in walls and floors.
  • Installed bypass dampers, low voltage wiring, smoke detectors, split systems, and package units in commercial or residential buildings.
  • Promoted workplace safety by consistently following established protocols and diligently wearing appropriate personal protective equipment.
  • Ensured top-quality installations by adhering to local building codes, manufacturer specifications, and industry best practices.

Owner/ Lead Carpenter

Allen’s Construction
09.2004 - 02.2011
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.

Timeline

HVAC-R Service Technician

Volunteer Mechanical
08.2015 - Current

Sheet Metal Mechanic

Volunteer Mechanical
08.2013 - 08.2015

Lead HVAC Installer

D&S Builders
09.2011 - 08.2013

Owner/ Lead Carpenter

Allen’s Construction
09.2004 - 02.2011
Charlie Allen