Charlie Anne Gullick
Sarasota
Summary
Developed team coordination skills in fast-paced environment, focusing on operational efficiency. Excel in conflict resolution and process optimization, ensuring smooth operations and high customer satisfaction. Seeking to leverage these transferrable skills in new and challenging field.
Overview
1
1
year of professional experience
Work History
Active Employee, Shift Lead, Trainer
Menchie’s Frozen Yogurt
01.2023 - 05.2024
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Established positive rapport with customers and staff members alike through strong communication skills.
- Employee of the Month | June 2023
Education
Bachelor of Science - Marketing
Florida State University
Tallahassee, FL05-2028
Skills
- Customer service focus
- Employee training
- Decision-making capacity
- Team collaboration and leadership
- Excellent communication
Timeline
Active Employee, Shift Lead, Trainer
Menchie’s Frozen Yogurt
01.2023 - 05.2024
Bachelor of Science - Marketing
Florida State University
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