Charlie Burnett
Corpus Christi,TX
Summary
Skilled Technician with a proven track record at South Texas Restaurant Equipment, where I enhanced customer satisfaction through expert troubleshooting and efficient problem-solving. Skilled in both mechanical repairs and fostering positive customer interactions, I led training initiatives that significantly minimized technical disruptions. My attention to detail and ability to work under pressure set me apart.
Overview
12
12
years of professional experience
Work History
Technician
South Texas Restaurant Equipment
04.2013 - Current
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
- Conducted root cause analyses for recurring technical issues, minimizing future disruptions.
Education
Mathis High School
Mathis, TXSkills
- Attention to detail
- Customer service
- Works Well Under Pressure
- Multitasking and organization
- Power Tools and Equipment
- Troubleshooting
- Installation and repair
- Maintenance and repairs
- Mechanical Knowledge
- Customer interaction
- System troubleshooting
- Workload management
Timeline
Technician
South Texas Restaurant Equipment
04.2013 - Current
Mathis High School
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