Work Preference
Summary
Overview
Work History
Education
Skills
Timeline
Generic
Charlie Carrie Clark
Open To Work

Charlie Carrie Clark

San Antonio,Texas

Work Preference

Job Search Status

Open to work
Desired start date: Immediately

Desired Job Title

Event Coordinator & LiaisonCustomer ServiceCall Center Representative

Work Type

Full TimePart Time

Location Preference

On-SiteRemoteHybrid
Location: San Antonio, Texas, US
Open to relocation: No

Salary Range

$20/hr - $45/hr

Important To Me

Flexible work hoursWork from home optionWork-life balanceCareer advancementHealthcare benefitsCompany CulturePaid time offPaid sick leave4-day work week

Summary

Professional Customer Support Specialist with broad experience in delivering exceptional client assistance and resolving complex issues. Strong focus on team collaboration, adapting to changing needs, and achieving results. Skilled in troubleshooting, communication, and conflict resolution. Known for reliability, problem-solving, and customer-centric approach.

Overview

6
6
years of professional experience

Work History

Event Coordinator & Liaison

Apartment Life
08.2022 - 04.2024
  • Coordinated logistics for community events, ensuring seamless execution and participant engagement.
  • Brainstormed and implemented creative event concepts and themes; facilitated exciting, memorable experiences, overseeing creative direction of event themes, decor, and entertainment options.
  • Elevated client satisfaction, tailoring event themes and activities to match their vision and objectives, continuously going above and beyond to provide superior service and unforgettable experiences.
  • Coordinated multiple projects simultaneously, along with schedules and timelines for events; meticulously planned and executed event logistics & operations.
  • Developed promotional materials to increase event visibility and attendance among target demographics.
  • Collaborated with cross-functional teams to ensure seamless event execution and positive outcomes.
  • Served as the primary point of contact & liaison between company staff and clientele, promoting strong relationships built upon trust between internal teams and external partners.
  • Adapted quickly when faced with unexpected challenges or changes in plans, maintaining composure while finding effective solutions. Handled crisis management situations promptly, minimizing negative impact on event outcomes and client satisfaction.
  • Delivered exceptional audiovisual services during events.
  • Tracked event budgets, ensuring adherence to financial guidelines while maximizing resources and ensuring budget compliance across multiple projects.
  • Analyzed event outcomes, providing actionable insights to improve future initiatives and effectiveness.
  • Developed detailed event reports, documenting all aspects of each event. Collected, arranged, and input information into database system.
  • Maintained a high degree of professionalism at all times, representing the organization with integrity in both internal and external interactions.

Sales Associate & Cashier

Hobby Lobby
11.2018 - 09.2020
  • Generated increased sales by designing professional displays featuring promo, specialty & seasonal items.
  • Created attractive furniture and home décor displays/layouts, featuring different style collections.
  • Advised and directed customers according to their needs and interests.
  • Handled signage for sales and promotional collections.

Sales Associate & Cashier

Craft Warehouse
02.2018 - 08.2018
  • Assisted Dept. Head with achieving daily, weekly, and monthly goals.
  • Prioritized and delegated/directed tasks to dept. associates.
  • Kept track of inventory; restocked, priced, & tagged merchandise; handled signage for sales and promotional items.
  • Advised and directed customers according to their needs and interests.
  • Generating increased sales by designing professional displays featuring promo, specialty & seasonal items.

Education

Biblical Studies, Service, Ministry & Missions

School of Ministry
Corvallis, OR

Office & Computer Software Programming

Linn Benton Community College
Albany, OR
01.2000

Skills

  • Project Management & Quality Assurance
  • Scheduling: Time Management & Organizational Skills
  • Budget Management; Expense Tracking & Reports
  • Effective Telephone Support Communications, with high success rate of Customer satisfaction & issues resolution
  • Proven Integrity & Excellence; demonstrating great professionalism at all times
  • Maintained Confidentiality
  • Empathetically listened to & proactively assisted Clients with needs
  • Networking; Vendor Sourcing & Relationship Development
  • Promotional Material Design; Event Marketing
  • Teaching, instruction & mentorship
  • Accurate/timely documentation of Client issues, requests, incidents, interactions & outcomes
  • Engagement, communication & collaboration with Residents, Clients & Students of diverse socioeconomic & cultural backgrounds
  • Crisis Management
  • Post-event Analysis & Reports; Data input & Reports Management
  • Proficiency with computer programs
  • Client Relationship Development through consistent outreach & communication (flyers, emails, phone calls, home visits)
  • Worked directly with Manager & Staff to achieve initiatives & goals
  • Decisively executed administrative tasks
  • Effective Verbal & Written Skills & Cross-Cultural Communication

Timeline

Event Coordinator & Liaison

Apartment Life
08.2022 - 04.2024

Sales Associate & Cashier

Hobby Lobby
11.2018 - 09.2020

Sales Associate & Cashier

Craft Warehouse
02.2018 - 08.2018

Office & Computer Software Programming

Linn Benton Community College

Biblical Studies, Service, Ministry & Missions

School of Ministry

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