Charlie Chapman

Responsible for overseeing the day-to-day human resources and recruiting duties that allow the company to thrive. This position is also responsible for the administrative duties as needed by senior management. Spearheaded a team at Chapman Property Investments, fostering a culture of collaboration and high performance. Excels in organizational skills and relationship-building, ensuring top-notch team development and customer service.

Staff Manager (HR, Merchandising, Receiving), 7/1985 to 12/1999 - 10/2009 to 8/2018

Costco Wholesale – Woodmore, MD

• Execute corporate directives through communication and guidance.
• Maintain standards by conducting daily departmental walks while providing feedback to employees that allow us to meet and exceed company objectives.
• Ensure a high level of customer service through training and observation.
• Enhance productivity by conducting yearly performance reviews
• Review performance data to monitor and measure productivity, goal progress and activity levels.
• Established and updated work schedules to account for changing staff levels and expected workloads.
• Prepare and update HR policies and procedures
• Prepare and Update HR standard operating procedures
• Collaborate with the team on recruiting efforts, including: Posting job ads and processing resumes, Scheduling and performing initial interviews/screenings, Coordinating the interview process with hiring managers
• Manage the new hire on-boarding process. Provide orientations for new employees by sharing onboarding packages and explaining company policies

Google Certification Program- Data Analytics

Certificates: Ask Questions to Make Data-Driven Decisions, Foundations- Data, Data, Everywhere