Charlie Cortezi
Summary
Multi-faceted gallery intern with clerical operations expertise and a sincere passion for arts and history. Recently graduated with a Bachelor of the Arts Degree from New York University, majored in History and English Literature, and minored in Psychology. A versatile employee who has significant experience handling many different positions and requirements. Experience coordinating with artists to organize event openings and mediate sales and commissions. Successful at using content management systems and comfortable working independently or collaboratively. A dedicated employee with experience in the gallery and museum industry and social media marketing. Dependable and quick-learning team player with effective communication and organization skills. Engaging, enthusiastic, flexible employee, and a sociable, approachable, and positive addition to workplace environments.
Overview
6
6
years of professional experience
Work History
Front Desk Receptionist, Assistant
Gallery Henoch
New York City, NY
06.2019 - 10.2019
- Greeted all visitors and answered questions about the gallery, artists, and the pieces on display.
- Completed clerical tasks involving inventory, archiving, mailing, and scheduling.
- Maintained and updated the client database with relevant information.
- Kept offices, receptionist desk, and gallery floor clean, clear, and organized.
- Updated, organized, and filed records for online and physical archives.
- Coordinated multiple events for the gallery, such as summer group shows and openings for artists.
- Designed flyers, created social media posts, and wrote emails to promote events and company updates.
- Applied current editing and photography tools to create quality content and advertisements on social media platforms.
Intern
Allrisks LTD. Insurance
Baltimore, MD
01.2019 - 08.2019
- Produced five detailed reports on property risk assessments daily.
- Answered and transferred incoming telephone calls and took messages for various staff members.
- Updated and organized files in an online database and physical archives.
- Analyzed protocols and identified areas for improvement.
- Developed business, financial and analytical skills needed for a career.
- Collaborated with a professional team to solve workflow issues.
Phone Operator
Seven Mile Pies
Stone Harbor, NJ
01.2013 - 08.2017
- Supported customers by managing around 100 calls per day.
- Learned duties for various positions in the restaurant and provided backup at critical times.
- Performed cash, card, and check transactions to complete customer purchases.
- Stocked, tagged, and displayed merchandise as required.
- Oversaw fast-paced front desk operations and guests' needs at a busy facility.
Internship Student
Maryland Science Center
Baltimore, MD
01.2017 - 07.2017
- Entertained visiting guests with over 25 daily interactive experiments and lessons.
- Worked with children from grades K-8 and taught courses on different scientific topics.
- Worked closely with management staff to create new engaging opportunities for visitors.
- Attended daily meetings to discuss ongoing projects and plan museum activities for visitors.
- Coordinated meetings and appointments by organizing office calendars.
Receptionist
Baltimore Humane Society
Baltimore, MD
01.2017 - 06.2017
- Politely and professionally answered the central telephone system daily and directed calls accordingly.
- Utilized interpersonal skills to provide comfort and assuage any anxiety in visitors of the shelter.
- Organized and attended meetings for the senior management team.
- Communicated with clients directly to answer their questions, schedule appointments, and give tours of the facility.
- Managed multiple tasks and met time-sensitive deadlines.
- Assisted in managing a budget, coordinating with vendors, and overseeing creation and distribution of promotional materials for events.
Education
Bachelor of Arts - English Literature, History, Psychology
New York University, College of Arts And Sciences
New York, NY, GPA 3.401.2022
High School Diploma -
Bryn Mawr
Baltimore, Maryland, GPA 3.805.2017
Skills
- Originality and creativity
- Attention to detail and task orientation
- Data storage methods knowledge
- Critical thinking
- Promotional material development
- Microsoft Office Suite expertise
- Analytical and research writing skills
- Administration and customer service experience
- Studied Italian and Spanish
- Prioritization and time management
References
Eric Quinn, Allrisks Insurance
Phone: 443-847-0778
Email: Equinn@allrisks.com
Andrew Liss, Gallery Henoch
Phone: 917-305-0003
Email: Andrew@galleryhenoch.com
Craig Lawson, Seven Mile Pies
Phone: 610-613-9149
Email: N/A
Timeline
Front Desk Receptionist, Assistant
Gallery Henoch
06.2019 - 10.2019
Intern
Allrisks LTD. Insurance
01.2019 - 08.2019
Internship Student
Maryland Science Center
01.2017 - 07.2017
Receptionist
Baltimore Humane Society
01.2017 - 06.2017
Phone Operator
Seven Mile Pies
01.2013 - 08.2017
Bachelor of Arts - English Literature, History, Psychology
New York University, College of Arts And Sciences
High School Diploma -
Bryn Mawr
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